Human Resources

AFOLAKE AKINNIYI

Harmony –Gold Estate, Olonde, Ologuneru, Ibadan.

081********(Mobile)*081********(Mobile)*090********(Mobile)*

***************@*****.***, *************@*****.***

OBJECTIVE

I am an amiable and highly motivated HR professional with experience in Talent Sourcing, Learning & Development and Employee Wellbeing. Having served in both private and Public sector effectively in current and past positions, my career objective is to grow to be a well rounded HR professional with more specific and more direct responsibilities to my customers.

I am poised to support the organization’s human resources function through a unique blend of character, hard work, commitment and excellent customer relationship management skills.

KNOWLEDGE, SKILLS AND ABILITIES

Strong verbal and written communication skills

Outstanding coordination, interpersonal and presentation skills

Exceptional customer service, organization and teamwork skills

Superb leadership and supervisory skills

Detailed oriented, flexible, able to meet deadlines

Strong knowledge of human resource policies, programs and theories

Articulate communicator with strong presentation skills and ability to interact with diverse employee population

Innovative problem-solver, known as a quick learner and eager to accept challenging projects

ACADEMIC BACKGROUND

Master’s Degree in human resources (2010)

University of Glamorgan, Wales, United Kingdom

Bachelor’s Degree in Agronomy (2006)

Ladoke Akintola University of Technology Ogbomosho Oyo State, Nigeria

Senior Secondary certificate (1999)

Providence Heights Secondary School Iju Lagos

ADDITIONAL QUALIFICATION

A graduate member of the Chartered Institute of Personnel Development (2010)

Associate member of the Chartered Institute of Personnel Development (2011)

WORK EXPERIENCE WITH DATES

Skill Enhancement Centre (HR Consulting firm) (March 2015- Till date)

HR Coordinator

Duties:

Recruitment and Selection:

Liaise with client companies to understand recruitment needs

Study organizational chart and job description where available/create org charts and job description when necessary

Send Engagement document to clients

Advertise vacant positions through website, job agency and newspaper

Attract applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.

Determine applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.

Arrange management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours.

Create, maintain and update the Job Descriptions & Organization charts

Support all stages of the recruitment process and coordinate all recruitment activity including telephone interviews, interviews & assessment centres

Complete all administration relating to recruitment including issuing offer packs and creating new starter files

Performance Management:

Work as concierge staff for client companies where I manage the HR department of companies I am been assigned to.

Develop HR structures, which includes organogram, policies, job descriptions and letters of employment

Provide HR advisory Service as necessary

Develop performance Management process which includes setting targets and organizing appraisals

Maintain HR Personnel Database ensuring all details held are correct, updating the database and producing reports as requested

Global Talent Network- HR Consultants (June 2012- August 2014)

Practice Associate (HR Generalist)

Duties:

Recruitment & selection:

Place job advertisements, and information packs to potential job applicants

Arrange interviews and make any necessary arrangements for pre-employment tests

Assist in recruitment exercise

Deal with all routine correspondence to applicants, including writing to successful and unsuccessful job applicants.

Create recruitment database from resumes received from newspaper/social media advertisement

Keeping an up-to-date database of clients

Research, obtain and review information from database to ensure there is consistency in candidates’ information provided.

Coordinate arrangements for introducing successful applicants to companies for further interviews

Create interview scoring sheet for management and client company

Training:

Ensure all materials needed for training are delivered on time

Responsible for vendor management for all training (CDs, Folders, Pictures, Handouts etc)

Developing curriculum, learning objectives and course materials.

Evaluate Training at the end of program

Write report at the end of Program for management and client company

Manage training budget

Administration & Other HR Responsibilities:

Develop and implement new administrative systems, such as record management

Organize the office layout and maintain supplies of stationery and equipment

Maintain the condition of the office and arranging for necessary repairs

Arrange hotel bookings and transportation for candidates who have been invited for interviews where need be.

Maintain inventory of office supplies

University of Glamorgan Business School, United Kingdom (Nov 2009- Mar 2010)

Assistant Human Resource Officer (University Internship)

Duties Include: I worked within a team of human resource administrator responsible for the general wellbeing of employees promoting good working condition and working relationships, raising awareness of work environment by enhancing excellent communication at all levels

I assisted in carrying out strategic recruitment and selection practices and procedures for optimal job performance

I participated in training and development program towards continuous contribution and establishment to improve human resource processes and systems which support high performance teams that drive waste and inefficiencies out of the system

Feedback was acted upon for clear, concise and professional result driven job performance through accurate communication skills

I also worked on my personal ongoing development by having a continuous professional development portfolio on every activity carried out

Skye Bank Plc, Ogun State, Nigeria (NYSC Mar 2008 – Feb 2009)

Customer Service Officer

Duties: I worked within a team of customer service advisor responsible for taking inbound and outbound calls in response to customer’s queries

Responsible for the creation and development of the bank’s customer relationship management system

Generated leads, assessed customer’s needs and proactively provided innovative and focused solutions to the needs of the business

Responsible for retaining and expanding existing customer’s portfolio within the bank by working closely with relationship managers and customers to investigate service issues and nip this issues in the bud

I reviewed all applications for current and savings account for the branch

PZ Cussons Plc, Lagos State, Nigeria (Student Industrial Attachment Mar 2004- July 2004)

Revenue Officer

Duties:

Proper filling of documents

Effective representation of tax requisition of company at tax office

Preparation of tax requisition for statutory tax payment

I updated sensitive information retrieved from claimants on the system while maintaining strict confidentiality in accordance with data protection act. Payment of tax cheques promptly through designated banks and collection of receipts from taxing bodies.

HOBBIES

Reading, meeting people of divers’ culture

REFERENCES

Provided on request

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