Manager Administrative Assistant

Jenny Lee Smith

* **** ** **** ****, KS ***** 316-***-**** *****.*******@*****.***

Skills and Qualifications

Intelligent, organized and motivated individual seeking a management position within a company in an effort to use exceptional organizational and leadership skills to run the business effectively.

Demonstrates ability to handle multiple tasks, oversee processes, and proficient computing skills including Microsoft Windows, Microsoft Applications and Web Search.

Outstanding planning, organization, oral and written communication, and interpersonal skills.

Works according to established policies and procedures.

Works independently with minimal direction/supervision and demonstrates sound decision making capabilities.

Proficient with composing correspondence and presentations.

Education

Wichita State University, Wichita, KS

May 2006

Bachelor of Arts

Field Study: Computer Science, Business and Communications

Experience

Office Manager/ Project Coordinator

05/2019 – Present Handyman Connection Wichita, Ks

Manages office time and responsibilities for all staff and Craftsmen; scheduling, customer support, job tracking, billing, staff communications, phones calls.

Oversees all invoice preparation, bookkeeping in Quick Books, bid document scanning, updating the business database on a daily basis, and monitoring of all jobs through Microsoft CRM.

Successfully plans the project with the customer and Craftsmen, monitoring the execution, control and closure of each project.

Creates and updates project schedules to keep the General Manager and Craftsmen informed of schedule changes and changing manpower needs; deals with unforeseen challenges and communicates them with the team.

Collaborates with the Craftsman and General Manager to prepare materials, tools and equipment lists; coordinates delivery to job sites so that jobs may be completed on time.

Retains paper and electronic records of client projects in an organized manner.

Responds to emails and phone calls from Craftsmen, suppliers, employees, vendors and customers within 24 hours to ensure that projects are completed on time, with high quality and within budget.

Verifies Craftsmen have a clear scope of work and schedule. Follows up daily with Craftsmen for progress communication.

Production Manager

12/2015 –1/2019 Heartland Custom Jewelry, Haysville, KS

Supervise 8 employees with full responsibility of recruiting, interviewing, hiring and training of personnel.

Manage pendant and bracelet manufacturing process to ensure the product is delivered on time and under budget while maintaining quality standards.

Plan and execute the production schedule including employee and material resources.

Improve efficiency of production by migrating employees and equipment to maximize utilization.

Experience in project management from inception to project completion to meet Amazon client demands by coordinating tasks

Resolve employee relationship issues, evaluate conflicts and determine disciplinary actions.

Design training programs for new employees and ongoing projects to improve effectiveness of existing staff.

Executive Administrative Assistant

12/2012 – 12/2015 Smith Design LLC., Wichita, KS

Administrative Assistant in charge of preparing and copying construction documents for the project Engineer.

In charge of all invoicing, bookkeeping, document scanning, updating business database, preparing letters, estimates, bid documents and design of Power Point presentations.

Communicates regularly with subcontractors, paying attention to details, notifying the Project Engineer of any issues that need resolved.

Experience with Accounts Payable and Accounts Receivable.

Makes travel arrangements and scheduling meetings and functions for a small contract design firm specializing in Industrial Design and Construction Management.

Financial Services Representative

02/2009 – 06/2012 National American University, Wichita, Ks

Provide technical assistance in the area of Financial Aid and student accounts to students attending National American University.

Assists new students by providing an estimated need analysis for incoming students and assists them in applying for Federal Student Aid Programs.

Administers and reviews the verification process by collecting verification documents, ensuring all appropriate signatures are obtained; collects verification documents and secures dependency documentation if applicable.

Processes and completes the student account portion of the registration procedure including promissory notes and payment plans.

Collects balance owed on active student accounts utilizing phone contact, email, regular mail, blocking from class, etc.

Continually reviews student accounts to ensure posting of appropriate charges and Financial Aid payments.

Updates Accounts payable, Accounts receivable and generates appropriate invoices and collection letters.

Assists students and parents during orientations by conducting group entrance counseling/default management sessions.

Prepares and updates collection reports with student account and Financial Aid information and participates in weekly collection-report meetings.

Financial Aid Servicer/ Electronic Processor

03/2007 – 01/2009 DJA Financial Aid Services, Inc. Wichita, Ks

Draws down and sends off information to and from the Department of Education via EdConnect software.

Imports and Exports all information pertinent to the Financial Aid process.

Matches up the Institutional Student Information Report (ISIR) with the appropriate files to be processed by the calculator.

FTP's (File Transfer Protocol) all memos, award letters, ISIRs and Prom Notes to the clients on a daily basis.

Financial Aid Representative for 17 different local and national trade schools and universities.

Analyzes financial information submitted by applicants utilizing established Federal and College standards and guidelines to determine financial needs.

Calculates the students’ financial aid by reviewing and comparing the FAFSA with the ISIR, making sure it is released to the correct school, verifying and clearing all comment codes and verification and reviewing overlapping loans and prior Pell received from another institution.

Determines the amount of funds the student is eligible for based on the program length, estimated family contribution (EFC) and the cost of attendance (COA)

Software

Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft NetMeeting, Visio, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Publisher, Microsoft CRM, Quicken, Quick Books, Google Drive, ERP experience, Visual Basic, EdConnect, WSFTP, EdExpress, Campus Vue, FREEDOM

References

Available upon request.

Contact this candidate