GUNEET SINGH

New Delhi, India M: +91-989******* Email: adkqy6@r.postjobfree.com

Professional Summary

Service-oriented Assistant Manager with more than 10 years of experience in developing relationships and partnerships, servicing accounts and boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories. Work Experience

Assistant Manager – Sales & Operation – Groups & MICE 06/2017 – 05/2020 Red Apple Travel Group – New Delhi

Business Development:

o Building relationships: Liaising with travel agents in person, over the phone or via email to discuss their travel requirements,

o Preparing Proposal for Travel Agents for group travels and MICE queries, o Getting attractive deals by contracting and hard negotiating with suppliers/vendors, o Sale Conversion: Ensure the best rates offered to agents for more business, o Handling bookings, cancelations and modifications in confirmed groups, o Discussing and finalizing itineraries in sync with agents/Tour leaders, confirming booking hotel, restaurants and transfers.

Management and Research:

o Maintaining queries report, Sales report, and P&L report, o Ensure the Target achievement on yearly basis,

o Responsible for payment from agent, payment to supplier in sync with finance team, o Ensure the achievement of sales target given by GM for region. o Ensure to manage minimum profit margins in overall to run the business,

Team Management:

o Administer and coordinate with operation team in destination office to operate the group smooth,

o In-sync with Tour Leader & Guide for on-tour groups, Assistant Manager – Retails & Distribution 08/2010 – 06/2017 Make My Trip India Pvt. Ltd. – New Delhi

Business Development:

o Monitoring Sales and revenues for Airport LOB,

o Screens potential business deals by analyzing market strategies, o Getting attractive deals by contacting business partners; discovering and exploring opportunities,

o Identify opportunities that will lead to an increase in sales like getting referral discounts offer.

Management and Research:

o Submit Daily Sales reports and ensure data is accurate, o Forecast sales targets and ensure they are met by the team, o Track and record activity on productivity of team weekly basis, o Ensure all team members represent the company in the best light, o Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

Team Management:

o Handling a small sized team of 10 sales executives, o Administer and coordinate with team to perform their task, o Assigning revenue targets and ensuring their achievement, o Managing roster, attendance, leaves requests, Etc., o Annual performance appraisals rating.

Trainee – MICE Operations 09/2009 – 08/2010

Thomas Cook (India) Limited (TCIL)

Work for group file handler,

Coordinate within departments of organization for Visa/Ticketing of adhoc groups,

Maintaining travelled group report,

Coordinate with vendor for Standees, coach stickers, Itinerary designs, etc.

Ensuring smooth movement of groups from all hubs in India,

Arranging pre-departure meet, if required,

Travel with the group, if required (Travelled to Hong Kong for 600 Pax MICE group) Education

Bachelor of Commerce 03/2014

Graduation – Correspondence

Diploma in Travel Tourism & Airport Handling 03/2009 Y.M.C.A – New Delhi

HSC: Commerce 03/2006

G.H.P.S – India Gate, New Delhi

SSC 03/2004

G.H.P.S – India Gate, New Delhi

Skills

Sales & Operations Microsoft Office: Excel, PowerPoint, & Word

Preparing Itineraries Team Management

Inbound / Outbound Travel Consultant Verbal & Written communication

Relationship Building Account Management

Additional Information

Date of Birth : 01st

Oct, 1988

Nationality : Indian

Marital Status : Single

Hobbies : Travelling, Listening Music - Especially Gurbani Language Known : Punjabi, Hindi & English

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