Sales Customer

HENNA AZAM

Fairfax, VA · 571-***-****

*******@*****.***

To utilize and grow customer loyalty and maintain the highest level of customer service. WORK HISTORY

AUGUST 2018 – PRESENT

PRODUCT ZONE SPECIALIST (RETAIL), APPLE

• As a specialist, I help create the energy and excitement around Apple products, providing the right solutions and getting products into customers hands. I also perform sales floor work, such as greeting or assisting customers, stocking shelves and taking inventory. Demonstrating products to customers and provide instructions. My performance continues to be in the top percentile monthly and quarterly when I was in the store and now from Retail at home. I’m also a mentor and have been doing RCC sales which has led to me to be a shadow host and to help specialist practice some of my best practices and behaviors I have. I also leverage my strong interest in technology, particularly Apple products and agility at learning new products and features and apply those skill sets. JUNE 2020 – PRESENT

RCC SALES ADVISOR (HOME BASED), APPLE

EDUCATION

JUNE 2013

HIGH SCHOOL DIPLOMA, OSBOURN PARK HIGH SCHOOL

JUNE 2020

ASSOCIATES OF SCIENCE, NORTHERN VIRGINIA COMMUNITY COLLEGE SKILLS

• Customer and Personal Service

• Active listener

• Complex problem solver

• Social Perceptiveness

REFERENCES

Available upon request

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