Associate Customer support

OBJECTIVES

EDUCATIONAL

QUALIFICATION

COMPUTER K

NOWLEDGE

PERSONAL

PROFILE

GOVARTHAN .K PH: +91-960*******

# ** * ********* ***** ***** ID: ************@*****.*** Ammaiyyapan Street Nerkundram

Chennai -600107

COLLEGE UNVERSITY/BOA

RD

DATE/YEA

R

COUR

SE

PERSENTA

GE

Kalinga

university

University

2017

B.E(Electrical &

Electronics

Engineering)

66%

Panimalar

Polytechni

c College

Dote

2014

Diploma

E.E.E(Electrical &

Electronics

Engineering)

73.46%

Lbeaar Matric Hr.

Secondary School

Matric 2010 SSLC 58.60%

Course Curriculum includes:

• Intermediate in Computer Windows XP, Windows 7,

• Good Knowledge in MS Excel

• Internet awareness.

Work Experience

• Worked as Quality check for the company Hyoseong Electric India pvt.ltd for period of 8 months.

• Worked as Associate customer support for the company Tech Mahindra India Pvt Ltd from the period of 03/2019 to 09/2020.

• Nature of the job: Email Desk

Key Roles

• Communication handling between agency and users in order to resolve queries and clarifications through con-call and mails

• Clearing network issues in an high end manner within TAT

• Filing reports and follow-up in a daily basis

• Performed general office duties and administrative tasks.

• Managed the internal and external mail function

• Filing within deadline

• Investigate problems, analyse root cause and take corrective action DECLARATION

Father’s Name : Kothandaraman.N

Date of Birth : 18

th

April 1994

Languages Known : English, Tamil, and Telugu (only speaking) Hobbies : Biking, Travelling, Car Driving

Strengths : Good communication skill, capable of performing any difficult Tasks, Self-Motivation and Positive Attitude, Ability to adjust any kind of Environment.

I undersigned hereby declare that the information furnished above are true to the best of my knowledge.

Place: Chennai Signature

Date: (Govarthan.K)

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