MUNYARADZI

MASIYA

PROFESSION:

WINE STEWART

CONTACT

Address:

Unit 60 Onrus Close

Vermont Avenue

Hermanus

Phone:

+27-63-161*-***

Email:

adkqpt@r.postjobfree.com

PERSONAL DETAILS

Date of Birth: 24/10/1984

Gender: Male

Nationality: Zimbabwean

LANGUAGES

Home Language:

Shona

Other Languages:

Fluent in English

OBJECTIVE

Committed to total patron satisfaction through provision of exceptional guest service.

Seeking to secure a career opportunity within an organisation, where I can fully utilise my training and skills, while making a significant contribution to the success of the organisation.

WORK EXPERIENCE

Position: Food & Wine Advisor

Company: Burgundy Restaurant Hermanus

Period of work: 2016 - Current

Reference Name: Rudolf Van Der Berg

Reference Contact Number: +27-28-312-****

Position: Restaurant Manager

Company: Panarottis Pizza & Pasta Restaurant

Period of work: 2011 - 2016

Reference Name: Leona Marton

Reference Contact Number: +27-72-182*-***

RESPONSIBILITIES

Greeted guests and established professional conduct with customers and provided information on wine and food pairing.

Described wines, wine making techniques and winery history.

Suggested and sold wines and advised on wine tasting experiences.

Maintained wine inventories and kept records of all wine stocks.

Maintained display shelves and ensured labelling of all bottles according to restaurant policies.

Handled routine POS transactions including operating cash register, processing returns, discounts, and employee purchases.

Assisted in the development and implementation plans to ensure excellent customer services.

COMPUTER SKILLS

Word Processing

Spreadsheets

Power Point

One Note

Google Apps

Internet &Email

POS System

EDUCATIONAL QUALIFICATIONS

ZIMSEC Ordinary Level, Completed with great grades

ZIMSEC Advanced Level, Complete with good grades

Spur Steak Ranch, Waiter & Management Course

South African Wine Course – Completed Successfully

WSET Level 2 – Completed Successfully

ADDITIONAL SKILLS

Product knowledge of food and wine pairing

Cash handling

Bill Generation-Payment Collection-POS System

Up selling techniques

Multi-tasking capabilities

Ability to understand and follow food and beverage sanitation and safety protocols.

Working knowledge of housekeeping procedures.

Exceptional communication and interpersonal skills.

High degree of personal cleanliness

Contact this candidate