Honolulu, HI Julie Wilson+1-612-***-**** adkqkw@r.postjobfree.com Facility Manager

** ***** ** *****-*********** Experience with Top Real Estate & Government Entities Results driven, people oriented, highly accomplished Facility Manager and dedicated team player with approximately fifteen years of extensive experience and a proven track record of multitasking competencies, safety and compliance, financial quality control, maintenance planning and development, and project management is seeking to utilize a direct and decisive “hands-on/can-do” management style and exceptional ability to work in high-pressure atmospheres to contribute to and grow with a dynamic, progressive, and innovative organization.

Demonstrated success in:

Financial Reporting & System Development.

CMMS Development.

Project Management.

Team Building & Client Synergy.

Outstanding Client &/or Customer Service.

Vendor Communications & Negotiations.

Training & Development.

Critical Issue Resolution.

Operations & Management Audits.

Asset / Portfolio Management

It is my nature to quickly assess, capture, nurture & inspire the highest performance; leading by empowerment diverse teams that grow & build a standard of excellence that everyone from Janitorial to the Boardroom will trust & aspire to. I have received outstanding performance scores from both my supervisors and some of the toughest clients in our companies’ portfolios’. I’m pretty fearless, up for any challenge, techno-savvy & due to my broad range of field experience & skill-set, I can analyze then implement synergy with/for just about anything...I'll always have your back! NOTABLE ACCOMPLISHMENTS

Average score of 95% on Customer Satisfaction Surveys.

Always Received Outstanding Employee Performance Scores (4-5).

Led Management of facilities at highest level KPI performance targets of 100%.

Managed over $3M/year in over 700 small projects & over $5M/year in capital projects with a negotiated savings of 36% to client –on time & under budget in critical space.

Reviewed, recommended, & developed CMMS & financial technology applications to digitize manual processes & reduce operational reporting failures & expenses by over 15%.

Exceeded +500%/year profit margin on Management Agreements (Federal & Real Estate)

100% Operations & Financial Audit Reporting & Compliance

Responsible for managing projects, operation, & financial system programs for MN Federal Buildings & Leased Space. CORE COMPETENCIES

In-Depth Computer Skills

o Microsoft Office, 360Facility, Adobe, AutoCAD, Adobe Page Maker, JD Edwards, E1, Aperture, Comprizon & Pegasys, Print Shop, 3DStudio, Delphi, Element K, PeopleSoft, SharePoint, Site Stuff, REMS.

Coursework and Certificates

o Commercial Contracting, Simplified Acquisition Procedures, Introduction to Federal Contracting, Procurement Planning, Performance Based Project Management, Performance Based Contracting for Mechanical & Elevator Services, BOMA Project Management

PROFESSIONAL EXPERIENCE

Facility Manager at Jones Lang LaSalle 2005-2012 (7 years)

Novartis –October 2011 to December

CMMS Asset Development -Remote

Citi –SW Critical Sites -February 2011 to January 2012

Regent Campus -Irving, TX

Grader Manufacturing -Ft. Worth, TX

Crescent Office (lease hold for Client)-Dallas, TX

Las Vegas Campus –Las Vegas, NV

San Antonio Campus –San Antonio, TX

3 Office/Trade/IT (lease hold for Client)-Houston, TX

Northwest/Delta Airlines –July 2005 to February 2011

International Data Center -Eagan, MN

Julie Wilson +1-612-***-**** Page 2

15 Years of Multi-Disciplined Experience with Top Real Estate & Government Entities

• Interacted with clients, tenants, contractors, and public to assess needs; ensure needs were being exceeded and that procedures used to obtain services were responsive and customer friendly.

• Conducted analysis of designated building operations and developed input to assess future capital and operating budgets, including recommendations on the types of projects needed to improve the profitability or energy consumption of a location while maintaining or improving customer satisfaction.

• 360Facility/CMMS “Super-User”, Administrator & Trainer, -From scratch with little direction: developed, updated and maintained: assets with procedures & PM, building & contractual inspections, emergency & operational procedures, purchase orders, incident reports, trouble tickets and change records for reporting, financial, capital, natural, mechanical, & human error issues.

• Natural ability to see, design & create corporate-client team synergy in accordance to individual field operations’ needs.

• Developed and managed Facility operating budgets for client, proactively tracked variances and managed within target. Designed / implemented financial system work-a-rounds for field efficiency.

• Managed & implemented Human Resources duties and files. Monitored, mentored/provided guidance &/or assistance to correct internal/external employee issues or problems. Managed & implemented employee appreciation program. Developed & coordinated client/employee appreciation events. Insured employee performance scores & reviews were performed in accordance with policy.

Facility Manager at the US General Services Administration 1996-2004 (8 years)

40 Lease Holds -MN from Border to Border -2002-2004

Bishop Henry Whipple Federal Building, Ft. Snelling, MN -1996-2002

• Participated in and held meetings with high-level client representatives and tenants, including Senior Vice Presidents, state LRT administration, Federal Judges, Congressman, Senator’s, other public officials and businesspersons. Frequently these parties expressed conflicting objectives that required exercising a significant degree of persuasion, diplomacy, and tact. Advanced skill in interpersonal relations and in written and oral communications. Explained, evaluated, and negotiated client and technical operating requirements; coordinated work efforts and negotiated resolutions to problems; presented information and conducted town hall meetings, tenant interviews and discussions in a concise and professional manner. Event & Marketing/Design Coordinator for high profile shows, press conferences, ceremonies, training, & workshops.

• Wrote specification, prepared contracts, purchase orders, and their documentation in accordance to federal regulations including the elongated bidding process of final procurement.

• Comprizon/Pegasys “Super-User”, Administrator & Trainer, -with little direction: developed, updated and maintained state-wide financial system.

• Move/relocation coordinator for the state Minnesota.

• Provided contract and lease administration with quality assurance support on behalf of tenant Agencies and GSA; monitored contractors quality performance, technical or contractual difficulties, informed of failures to comply with contract; coordinated work of on-site and contractor personnel; evaluated proposed contract changes; Performed phased inspections of work required in accordance to Federal/State codes and standards.

• Managed 40 government lease hold interests within Minnesota including: market surveys; planning and personally inspecting leased facilities; ensured federal occupants received from lessors or contractor the highest quality and level of service consistent within terms of lease. Initiated alterations via lease supplement, modification for services, and final CO determinations (including deductions).

• Worked closely with client tenants and contractors in the planning, design, renovation, construction, alteration, operation, maintenance, and repair of building, building segments managed, and tenant space. Composed design plans/drawings, wrote specifications, and managed all aspects of construction and space design including providing final mock-up boards of product lines for customer.

• Assisted in the direction and coordinated operation of over $30 million dollars/year in approximately 300 construction, alteration, and repair projects to minimize/avoid adverse impact on customers, on time and under budget. Responsible for ensuring customers’ were aware of schedule and timing of building related activities that may have impact upon client operations and for orchestrating critical change records.

EDUCATION

Minnesota College of Communication Arts Minneapolis, MN 3-D Animation & Design 1994-1996

Southern Illinois University Carbondale, IL

Design / Marketing 1994

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