Employee Relations Manager

Laura Williams

Accountant

Wichita, KS *****

*****.**********@*****.***

(316) 213 - 8605

Work Experience

Office Manager and Bookkeeper

Mr. Rooter Plumbing - Wichita, KS

March 2020 to Present

• Handle daily tasks of office which include bank deposits, dispatching technicians, and up keep on Quick Books.

• Reconcile credit card receipts to credit card statement

• Assist in helping customers resolve issues

• Handle refunds to customers

• Answer email inquiries about service

• Handled employee relations

• Maintain customer balances

Accounting Manager

Hammel Scale - Wichita, KS

November 2018 to March 2020

• Reconciled bank accounts

• Input data into Quickbooks

• Tracked employee expenses

• Data entry into software system

• Payroll

• Submit monthly tax returns

• Work closely with CPA firm

• Used SAP for customers needs

• General Ledger accounting

• Evaluate year to date cost

Accounts Receivable Clerk

Elite Transportation - Wichita, KS

January 2018 to June 2018

* Billed customers for deliveries and pickups

* Deposited and recorded payments QuickBooks

* Tracked driver paperwork including daily logs and bill of ladings

* Performed accounts payable duties such as processing invoices and inputting payroll Universal Banker

Fidelity Bank - Wichita, KS

February 2017 to December 2017

* Opened new customer accounts which included checking credit scores, reviewing banking history, inquiring information to set up the most appropriate account, and enrolling in online banking

* Performed banking duties such as handling deposits and withdrawals, opening and closing loans, balancing checkbooks, analyzing accounts, and tracking bank incentives

* Called new potential customers to increase bank sales and reported new sales to management

* Maintained customer and bank confidentiality

* Demonstrated management skills by assisting supervisor with delegating the balancing and closing tasks

* Trained and mentored new employees to ensure excellent customer satisfaction

* Ordered new supplies for the branch and restocked the shelves with new items Human Resources Manager

Babies "R" Us - Wichita, KS

August 2016 to February 2017

* Reviewed applications, interviewed potential candidates, and assisted with hiring decisions

* Evaluated employee performance related to sales, customer interaction, and maintaining work areas

* Completed onboarding process which included benefit enrollment, reviewing payroll, and explaining company policies and procedures

* Trained new hires on registers to ensure purchases were entered efficiently and accurately Education

Bachelors in Business Management and Administration in Human Resources and Finance

Fort Hays State University - Hays, KS

May 2019

Skills

• QUICKBOOKS (5 years)

• ADP

• DATA ENTRY (5 years)

• EXCEL

• MICROSOFT EXCEL

• Sage

• Bookkeeping

• Accounts Payable

• Quick

• Accounts Receivable

• Tax Preparation

• accounting

• Payroll

• Outlook

• Receptionist

• Budgeting

• Workday

• Human Resources

• Account Reconciliation

• Human Resources Management

• Management

• Office Management

• Taleo

• Employee Orientation

• Employee Evaluation

• Recruiting

• General Ledger Accounting

• SAP ERP (1 year)

Additional Information

* Cash Management

* Bookkeeping

* Accounts Receivable

* Accounts Payable

* Balance Sheet Reconciliation

* Human Resources

* Management skills

* Data Entry

Proficient in the following software programs:

* Microsoft Excel, Word, PowerPoint, Outlook, and Visio

* QuickBooks

* Human Resource programs including Taleo, Workday, and ADP

Contact this candidate