Front Office Manager

PROFESSIONAL BACKGROUND: MANAGEMENT & SALES

Dedicated professional employing more than 30 years of store and office management experience. Plan, organize and manage the overall office and sales activities which include: evaluating customer/office/project requirements; developing creative strategies and cost-effective procedures; and monitoring activities to ensure compliance with targeted goals and objectives while enhancing quality service. Maintained medical office files, updating patient records with a high attention to detail. Selected by Superintendent of Stokes County Schools to serve in an advisory capacity based on “outstanding leadership.”

Industries: Medical, Education, Retail/Customer and University

EXPERIENCE

Front Office Receptionist—Ard Vista Animal Hospital, Winston-Salem, NC, May 2017-present

Provide positive accurate service, scheduling, filing, and efficient use of all equipment involved

Front Office Receptionist – Salvation Army of Winston-Salem, NC, February 2016-May 2017

Maintain office files, incoming and outgoing clients scheduling for government funding

Men’s Asst Lead Merchandising Manager – Stein Mart, Winston-Salem NC, October 2013-July 2015

Empowering associates to ensure customer satisfaction, manage the merchandising areas to optimize selling space and maximize selling potential.

Counter Manager - Dillard’s, Winston-Salem, NC October 2008-October 2013

Make-up artist, plan organize sales activities, targeted goals, maintained product development to be #1 in sales, and customer service

Front Office Assistant – Drs. McKee & New, Winston-Salem NC, May 1995-December 1997

Managed database, payroll, scheduling, insurance claims and supported overall office operations

Store Manager - Gymboree Corporation & Houser Shoes, Winston-Salem NC, December 1991-May 1995

Directed marketing, merchandising, financials, staff and inventory—Coordinated opening of shoe store

Area Sales Manager—Dillard’s Department Store, Winston-Salem NC, August 1989-December 1991

Oversaw total operations of three separate shoe departments, conducting seminars and increasing sales

Office Manager—Sigafoose Chiropractic Center, Sarasota FL, August 1984-August 1989

Conducted setup of new office, maintained medical records, scheduling, marketing and assist

EDUCATION

Interior Design, Baltimore School of Design; Computer Science, University of Maryland; Associates in Psychology/Sociology, Loyola University; Technical Diploma, Institute of Notre Dame

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