Misty Treaster
Verden, OK, *****ok, US
******@***.***
Work Experience
June 2019 - PRESENT
Traditions Spirits, Inc., Front of House Manager
Compile and balance cash receipts at the end of the day or shift.
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Specify food portions and courses, production and time sequences, and workstation and equipment arrangements. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Greet and seat guests, and present menus and wine lists. Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details. Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
Train workers in food preparation, and in service, sanitation, and safety procedures.
Perform various financial activities, such as cash handling, deposit preparation, and payroll.
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Develop equipment maintenance schedules and arrange for repairs.
Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor. Present bills and accept payments.
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Resolve customer complaints regarding food service. Supervise and participate in kitchen and dining area cleaning activities.
Record production, operational, and personnel data on specified forms.
Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write- ups.
Schedule parties and take reservations.
Forecast staff, equipment, and supply requirements, based on a master menu.
Estimate ingredients and supplies required to prepare a recipe. Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
Jan 2016 - PRESENT
W. H. Braum, Inc., Assistant Manager
Teach, coach and provide leadership to the store crew members Prepare work schedulesand effectively follow guidelines to control shrinkage
Prepare work schedules and effectively follow guidelines to control shrinkage
Develop staff to maximize potential
Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies Maintain accurate drawer count for beginning/end of shift change
Managing store operations by demonstrating and displaying a strong leadership to motivate staff to achieve store goals Set employee goals and objectives
Ensuring that all equipment is properly cleaned
Participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness
Enforcing all Food Safety requirements
Maintain a professional appearance and demeanor while accomplishing goals, setting the highest of standards at all times
Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed
Oversee the daily operations of Braum's food service function, grocery market and fountain sales
Insuring safe food handling practices in a clean environment for customers and employee
Maximize store sales through customer satisfaction and food quality
Giving every shopper positive experience with each visit Versed in emergency protocol for employees and ice cream product
Manage front-end operations to ensure friendly and efficient transactions at checkout
Supervise direct reporting staff according to overall company policy
Education
1991
Carl Albert High School, High School in General Studies