Customer Service
Resume:
**** *** ***** **** ****** Mills, Maryland *****
443-***-**** (cell)
******************@*****.***
Trinity Conaway
Objective
To acquire a challenging career with a solid company utilizing the opportunity to offer proven and developing skills within the company
Skills
A patient listener who fully focuses on speakers
Organized and detailed orientated
Dependable and flexible
Genuinely enjoy helping people
Ability to do assigned job duties in an interruptive environment under frequent time pressures
Positive, “can-do” attitude, professionalism and high level of enthusiasm
Experience
December 2018 – Present Food Lion Randallstown, Maryland
Cashier
Wrap and place purchased goods in bags.
Receive and process payments by cash, check and credit card.
Maintain spotless and arrange checkout areas of grocery store.
Calculate money in my cash drawers at the beginning and the ending of shift to make sure that amounts were accurate and that there was sufficient change.
Promote and monitor safe work practices and a safe work environment
Ensure compliance with company policies and procedures and support company’s mission, values, and standards of ethics and integrity
Maintain clean working environment by ensuring all items were returned to their rightful places
Provide high quality face to face customer interaction in a high pace high volume environment by greeting and assisting customers with purchases and product information.
Handle as well as solve any customer queries
Other duties included; stocking, light housekeeping, purchase bagging and cart retrievals.
June 2020 – September 2020 Census Bureau Owings Mills, Maryland
Enumerator
Used excellent communication skills to gain the trust and put the interviewee at ease while explaining the process to persons being interviewed
Completed Enumerator Questionnaires (EQ's) and interviews of respondents or proxies in person or by telephone to determine the occupancy status of housing units as of Census Day
Conducted interviews with residents by following stringent guidelines and confidentiality laws while maintaining privacy of personal protected information
Compiled EQ's with accuracy standards while maintaining high production rates
February 2018 – March 2020 Donisia’s Sitting Service Parkville, Maryland
Dog Sitter / Kennel Attendant
Responsible for the upkeep of 6 – 8 dogs of all sizes at any given time
Assisted owner in cleaning and sanitizing dog yard, kennel cages and service areas
Practiced and reinforced training to improve obedience in large and small dogs allowing them to get along peacefully
Ensured the general care and well-being of canines through attention to feedings, exercise through daily walks, cleanliness and comfort in accordance with standards/client requests
Carried out directions and requests of the owners of the dog’s being dropped off
June 2018 – December 2018 Smashburger Owings Mills, Maryland
Cashier / Order Taker / Expediter
Calculated money in my cash drawers at the beginning and the ending of shift to make sure that amounts were accurate and that there was enough change
Expedited orders by bagging carryout orders and preparing dine in orders on trays and delivering to the customer’s tables
Responsible for ensuring customer satisfaction, resolving customer complaints, and addressing any questions or comments that customers have
Welcomed customers and solving their problems and queries to guarantee excellent customer satisfaction
Took customers' orders, assemble the orders in a fast, efficient manner to keep the order line down
Performed assigned workstation duties including making quality products, preparing ingredients and taking orders
Provided quality customer service through positive and professional interaction with customers by phone or in person
At the end of each shift cleaned the bathrooms, dining room, filled up condiment and napkin dispensers, and took out the trash
Education
2016 - 2020 New Town High School Owings Mills, Maryland
High School Diploma
General Studies
References
Available upon request
Contact this candidate