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Service Administrative Assistant

Location:
Edmonton, AB, Canada
Posted:
March 07, 2021

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Resume:

Lacey Wight

** ********** ****

Spruce Grove, AB

780-***-****

adkqh8@r.postjobfree.com

My main objective is to obtain full time employment within your company, working my way up to a position of more responsibility.

Education:

Third Year Pipefitter/Steamfitter 2017 – 2018

NAIT

-Successfully completed two years of an apprenticeship.

Other Certifications:

High School Diploma

CSTS

WHMIS

First Aid

Ground Disturbance Level II

H2S Alive

Fall Arrest

Elevated Work Platform

Industry Skills:

Maintains a high level of safety awareness and adherence

Pays attention to detail

Quick learner

The ability to accept and give constructive criticism

Great at multitasking

Great communication skills

Able to work outdoors for an extended period of time

Knows the ins and outs of a construction site and the hazards associated

Great coordination, manual dexterity and mechanical aptitude

Physical strength and stamina

Fast learner with a wide range of practical skills, and always willing to learn new things

Experience:

Shift Lead Sept 2018 – Present

Aurora Cannabis Ltd

Support Manufacturing Supervisor by providing Quality leadership to the teams on shift

Meet/communicate with Manufacturing Supervisor daily to gather/provide cross-over information

Provide team with clear direction daily on task priorities and other updates

Provide training, coaching and support to the team

Maintain knowledge of current processes by performing hands-on activities daily.

Updating daily KPI’s and making sure targets are hit

Provide feedback to the Manufacturing Supervisor on team productivity or pain points to ensure all duties and tasks can be performed efficiently and effectively

Promote positive working relationships and the resolution of conflicts with Supervisor or team

Assist Manufacturing Supervisor in goal development and measurement with updating periodically to keep on track.

Reinforce goal attainment with the team, ensuring goals are understood and can be met in time

Understand, enforce and follow all relevant Standard Operating Procedures

Ensure alignment with QA group to ensure that facility SOPs are being followed in a consistent manner.

Resolve work problems and recommend measures to improve safety, product quality or productivity

Coordinate with other leads cross shift

Ensure that the workplace is safe and clean. This includes reviewing and enforcing all Occupational Safety and Health Administration standards and policies.

Complete and fill all incident reports and accident reports and reporting all violations of safety and other policies

Complete all required documentation (manual and electronic) including Logbooks, Batch Records, and Daily Production Report, using good documentation practices

Other duties as required.

Pipeline Labourer Jan 2015 – March 2018

Site Energy Ltd.

Performed various duties including stringing pipe, laying in, helping welders and pipe fitters, provide jeeping and coating and running the skid-steer

Frack walks and other labour specific jobs as required

Administrative Assistant Oct 2014 – Jan 2015

Gym Nation

Responsible for covering shift at the front desk and offering superior customer service.

Responsible for the financial management of the club.

Ensure revenue goals are achieved.

Create a presence for yourself within the gym as a leader.

Responsible for maintaining a clean, friendly and professional gym.

Responsible for the recruitment, training and performance management of all associates.

Ensure completion of all administration in accordance with company standards and deadlines.

Service Writer/Advisor Aug 2013 – Oct 2014

Legacy Dodge

Providing exceptional customer service to our valued clients by exceeding their needs and expectations.

Answering incoming phone calls and inquires related to vehicle servicing.

Meet and greet customers arriving for service appointments.

Create quotes and work orders for vehicle repairs.

Consult with automotive technicians regarding required repairs and or maintenance work and provide repair options to our clients including providing clients with in-depth information about available aftermarket and OEM part options.

Provide the clients with regular information and updates regarding the status of vehicle repairs.

Work with the parts department to determine parts availability and scheduling of future service appointments.

Complete and close repair orders.

Advise clients about warranty protections and potential cost savings.

Review the repair order and service performed with the client after the service has been completed.

Office Administrator July 2012 – Aug 2013

T&B Glass and Door Ltd.

Answer all incoming calls

Set up appointments for measure ups then follow ups for quoting

Set up installation appointments

Calendar management for installers

Closing installation transaction files

Database management

Procurement

Enter bills from vendors and create invoices

Operations Manager 2009 – 2012

United Furniture (The Brick)

Develop and maintain business relationships

Provide new and existing customers with pricing and product information

Follow-up on current accounts while generating new leads

Follow up with all customer service issues

Creating CRM’s for warranty issues

Hire, train, direct and motivate staff

Maintain profitability through customer, external and internal relations

Ensure monthly targets and deadlines are met consistently

Possess strong communication & organizational skills

Be self-motivated and able to work with minimal supervision

References available upon request.



Contact this candidate