Ineda Al-Amin

**** ********* ****., *** *******, CA 94577

Cell: 510-***-****

adkqh5@r.postjobfree.com

Summary

I am interested in an available position with your company. I have worked in a medical setting for a number of years and I feel that my experience and current degrees in Environmental Science and Healthcare Administration can be easily applied to the available position. I have taken courses in air and water quality, environmental ethics, biology, hazardous waste, pollution prevention and much more. I have been a great student and would be happy to provide you with a transcript to show my grades. I will be a very fast learner because I am a dedicated and focused person who excels at prioritizing, completing multiple tasks and following through to achieve project goals. I feel that my college coursework and prior healthcare knowledge is helpful for me to be successful in this position. I feel that I qualify within the breadth of your required qualifications and want very much to begin a long and fulfilling career with your company. I will work any hours necessary in order to have the opportunity to work with your company.

Highlights

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Microsoft Office Proficiency

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Excellent Written & Oral Skills

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Excel Spreadsheets

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Self-Directed

● Meticulous attention to detail

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Dedicated Team Player

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Business and Technical Writing (Mac / PC)

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GIS Mapping (current)

● Understands Medical & Environmental Terminology

Accomplishments

Increased office organization by developing more efficient systems and procedures for customer database protocols. Was known in the office by senior staff and fellow employees as the “go to” person for information and advice.

Experience

Kaiser Permanente

Operating Room Scheduler

January 2018-Present

Schedules all surgeries for Plastics and Maxillofacial Doctors.

Place patients on surgery schedule as ordered by practitioner. Surgery types include but not limited to single primary cases, combination cases and frequent urgent fracture cases. Contacted patients by phone or spoke to them in the office to give them surgery info and fasting instructions. Double checked insurance eligibility. Maintained surgery depots by scheduling patients according to the order that they have been waiting and utilizing the Olaf’s tool to determine which patients needed to be scheduled and used it to possibly purge cases .

Kaiser Permanente-Kaiser Foundation Hospitals

July 2017- January 2018

Admissions Department/ Bed Control Clerk

Appropriately routes requests to nursing units according to diagnosis, physicians and hospital criteria. Maintains an up to date, accurate bed tracking board and census hospital computer system. Communicates bed assignments to all parties in a timely manner and maintains daily bed log verifying all census transactions are recorded.

Under limited supervision prioritizes multiple demands and completes assigned work within designated time frames. Answers telephones, receives phone requests, checks phone messages and replies, takes messages and provides information to callers. Performs all duties and other related duties as assigned or requested within designated time frames. Assists Nurses and House Supervisors with the daily operations of patient flow management processes. Performs other job duties relevant to the position as assigned.

Kaiser Permanente-Regional Offices

June 2016

Regional Float Pool

Reporting for any department assignment.

Oakland Bone and Joint Specialists/Cal Sports and Orthopedic Institute

April 2014- June 2017

Surgery Scheduler Patient Care Coordination

Scheduled surgeries for Orthopedic Specialists, maintained daily schedules, ordered supplies and equipment as needed for surgical cases. Maintained surgery schedule. I assisted patients and their families as needed and provided necessary informational documents. Provided excellent patient coordination. I have knowledge of Private Insurance and HMOs. Medicare and Medi-Cal, as well as workman’s compensation authorizations for surgeries. Coordinated with doctors and P.A’s to develop care plans as needed. Ensured HIPPA compliance. Maintained patient privacy and confidential patient information. Arranged and assisted with hospital admissions. Provided administrative support for orthopedic physicians. Scheduled radiology exams for patients. Ensured compliance with medical/legal requirements.

May 2002 to October 2012

Patient Care Coordinator/ Certified Professional Coder

Webster Orthopedic Medical Group – Oakland, CA

● Surgical procedure scheduling

● Maintained crash cart, including checking labeling for expiration dates and contaminants, replacing items when necessary.

● Emptied hazardous waste containers including sharps.

● Handled incoming calls. Handled authorizations for DME, Diagnostic Testing, and Lab Orders.

● Organized files, developed spreadsheets, faxed reports, and scanned documents.

● Maintained the front desk and reception area while prepping payments for banking.

● Handled all surgery scheduling and office visit billing.

● Entered billing charges, auditing encounters and surgery codes, submitting to billing office, coordinating all patient information pertaining to surgeries.

● Assisted the doctor during clinic hours.

● Handled the doctors' legal calendar, including depositions and trial testimonies.

● Planned meetings and prepared conference rooms.

● Filled out all types of disability forms according to the MD’s dictation and handwritten notes.

● Audited registrations for accuracy to insure registration issues are not causing billing errors.

January 2001 to May 2002

Case Coordinator

Kaiser Permanente – Oakland, CA

●Assisted patients in determining if they are eligible for workman's compensation benefits.

●Referred eligible patients back to their employer to make their claim according DWC guidelines.

●Handled front-end authorization process to enable the patient to be seen within the Kaiser Occupational Medicine system, thereby assuring that Kaiser HMO did not pay for treatments that the workman's compensation carrier should pay.

●Revenue capture for Kaiser Occupational Medicine.

●Assisted the Physicians and P.A.’s in determining for the future care of the patients, by participating in team conferences and group discussions.

●In these meetings, my function was to utilize my knowledge of the medical resources available to the patient within the medical community.

October 1986 to January 2001

Medical Records Supervisor - Medical Assistant

Webster Orthopedic Medical Group – Oakland, CA

●Supervised the Medical Records Department.

●Helped with transition from paper records to electronic file systems and maintained electronic and paper files.

●Medical records technologist, ART.

●Proficient in all the medical and legal aspects of handling confidential medical records.

●Certified Professional Coder - Registered Health Information Technologist certificate pending.

●Medical Assistant

Education

Ashford University

Clinton, Iowa, USA

Undergraduate

BA degree, Healthcare Administration

BA degree, Environmental Science

Graduated: CUM LAUDE

College transcript available upon request

Laney College 12/2013

Oakland, CA, USA

English and Art

Associate of Arts

The Arts School (High School 1982

Oakland, CA, USA

General Education

High School Diploma

References

Melanie Starks - Medical Records Supervisor- Webster Orthopedics 707-***-****

April Griffin - Patient Care Coordinator –Roger Mann MD 510-***-****

Gina Acojido – Lead X-ray Technician - Webster Orthopedics925-***-****

Wendy Floriani Supervisor Oakland Bone and Joint Specialists 707-***-****

Salary to start: 65K

Contact this candidate