SERGIO MORRIS
San Diego, CA *****
******.***@*******.***
Objective
Young professional who demonstrates strong work ethic and solid communication skills. Seeking to apply my customer service background and motivation to succeed. Skills Summary
• Customer Service
• Executive Assistant
• Effective Communication and Listening Skills
• Dedicated and Professional
Experience
Western Dental & Orthodontics, San Diego CA November 2020 to Today Patient Care Coordinator
• Manage Patient Care
• Scheduling
• Handle inbound calls and answer patient questions
• Connect with new patients via phone and in person
• Maintain files update
• Patient case management tasks
• Help with data collection
Bueno Malo Restaurant, Andover, MA March 2018 to June 2018 Chef Assistant
• Support and assist the head chef of the restaurant
• Manage, maintain and complete ordering for all store inventory
• Test and create new dishes for restaurant menu
• Prepare daily ingredients for the day’s menu
Professional Auto Detailing, Quincy, MA March 2017 to February 2018 PDI Technician
• Inspect vehicles for obvious damage and missing major components
• Inventory control
• Identify and resolve any issues with new vehicles
• Install standard components
• Assigned tasks to assist management team to include coordination of meetings, spreadsheets and the training and development of new employees 2
Lenovo Brazil, São Paulo, SP October 2015 to January 2017 Pricing Analyst Jr
• Worked up pricing strategies for service offerings
• Develop pricing tools and new workflows for process improvements
• Create reports reflecting project status, objectives and barriers
• Communicate effectively to relevant departments of the company Flytour American Express, Barueri, SP March 2014 to September 2015 Executive Travel Consultant
• Organize and book travel for executive partners including tickets, accommodations and transportation
• Complete requests for reissued tickets
• Executive Assistant to Senior Leadership team to include General Managers, Directors, CEO, CFO, VPs, President
BCD Travel, São Paulo, SP May 2013 to March 2014
Corporate Travel Consultant
• Organize and book travel for general company staff including tickets, accommodations and transportation
• Complete requests for reissued tickets
Administrative Assistant
• Answer and direct phone calls
• Organize and schedule meetings
• Order office supplies
• Prepare and monitor inventory
• Resolve administrative problems
Education
San Diego Community College, 2018-2020
ESL Classes - Completed
ETEC – Prof. Vicente Themudo Lessa (Brazil), 2014
Business Administration, Technical Certificate
E.E Dr Raul Briquet (Brazil), 2011
Diploma