Susan Lifton

Bronx, NY 347-***-**** adkqc8@r.postjobfree.com

SUMMARY

Dedicated public and human services specialist with over 10 years of experience providing logistical services, administrative support, and direct caregiving. Adept at maintaining complete and accurate records, advocating for client needs, and delivering quality service within clear guidelines for safety and confidentiality. Quick learner possessing technical savvy combined with a can-do attitude, passionate about creating supportive environments and saving lives. Areas of Expertise

Logistical Services

● Responsible for the daily activities of residents

● Provided direct assistance to the Activities Director

● Scheduled doctor’s appointments and delivered medications to the residents

● Handled maintenance, housekeeping, and janitorial duties

● Worked with the kitchen staff and maintained dining support Administrative Support

● Provided administrative and clerical support, including reception desk, for Executive Offices

● Protected the security of medical records to ensure that confidentiality is maintained

● Reviewed records for completeness, accuracy, and compliance with regulations

● Retrieved patient medical records for physicians, technicians, and other medical personnel

● Assigned patients to diagnosis-related groups (DRGs) using appropriate computer software Direct Caregiving

● Planned, purchased, prepared, and served meals to patients and family members according to prescribed diets

● Provided clients and families with emotional support and instruction in caring for elderly parents, preparing healthy meals, living independently, and adapting to disability and illness

● Administered prescribed oral medications in accordance with the instructions of medical staff

● Accompanied clients to doctor’s offices and on other trips outside the home, providing transportation, assistance, and companionship

RELATED SKILLS

Windows, Mac OSX, Microsoft Office, Quicken, Web Browsers and Internet, Keyboarding Skills CAREER HISTORY

2017 Maintenance NYC Department of Parks & Recreation Queens, NY 2016 Maintenance Tech NYPD Bronx, NY

2006 – 2015 Full Time Caregiver Lifton Residence Bronx, NY 2006 – 2006 Medical Records Specialist Catholic Home Care Carle Place, NY 2005 – 2005 Student Intern The Bristal Assisted Living Westbury, NY EDUCATION

Katharine Gibbs School Melville, NY

Associates of Occupational Sciences in Healthcare Management July 2005 CERTIFICATIONS

OSHA General 10-Hour Certification January 2018

Leadership and Management through America Works December 2017

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