PROFILE
•**+ years of experience in Software QA Testing with proficiency in Requirement analysis, Functional Testing, Automation, Mobile App Testing, Regression Testing, Bug Tracking and Reporting using Test Management tools.
•Worked on projects in Waterfall and Agile methodology. Extensively used AGILE SCRUM methodology with good knowledge on SDLC (Software Development Life Cycle), STLC (System Test life cycle).
•Rich experience in Retail, Manufacturing, Health Care, Sales & Marketing, e-commerce and Banking domain.
•Expertise in Testing of native/hybrid/web app application in mobile (IOS devices).
•Experience in developing Test Plans, Test Scripts and Test cases.
•Experience in Defect Management and Traceability Matrix.
•Has demonstrated ability by conceptualizing test strategies to execute project on time with superior quality.
•In-depth understanding of the Software Development Life Cycle (SDLC) and Testing Methodologies.
•Experience in Functional testing, Database Testing, End to End testing (SIT, Regression Testing, and Sanity Testing).
•Involved in Test Execution and ensure no Defect slippage in production.
•Exposure on Automation Framework design and implementation by using Selenium Web Driver with Java.
•Good team leading capabilities. Successfully lead and managed different work packages of the project.
•Expertise in delivery of test artifacts to all the stakeholders.
•Strong at Agile process and delivering features as part of sprints.
•Lessons Learnt Meetings with the Development team.
•Experience in working with multiple vendors and geographically distributed teams.
•Possess problem-solving skills, ability to follow industry standards and procedures. Ability to quickly master new concepts, applications, and a team player. Strong communication and interpersonal skills. Ability to interact with customers with ease and professionalism.
•Highly motivated self-starter with strong technical design, troubleshooting, complex problem solving and critical thinking skills.
EDUCATION
Bachelor of Technology in Electronics & Communications Engineering from Jawaharlal Nehru Technological University, Hyderabad, India.
TECHNICAL SKILLS
Testing Skills: Functional Testing, Regression testing by using Selenium Web Driver with JAVA and Performance testing using Load Runner.
Test Management Tools: Radar, Quality Center, Application Life Cycle Management (ALM), Microsoft Visual Studio / VSO, Microsoft Test Manager, IBM Clear Quest, JIRA and BugZilla.
Internet Skills: HTML, XML
Versioning Tools: CVS, Clear Case 7.0
RDBMS: MS SQL Server and PL/SQL
Languages: C and Java (Exposure)
Operating Systems: iOS and Windows
Testing tools: MTM, Selenium Web Driver, Load runner - 9.1, 8.1, 7.6 & 6.5 and Quick Test Professional.
EXPERIENCE
Working with Infosys Ltd as a Technical Test Lead from March’12 to till date.
Worked for IBM India Pvt Ltd as a Sr.Test Engineer from Feb’10 to Feb’12.
Worked for Accenture Services Pvt Ltd as a Software Engineer from March’06 to Jan’09.
PROJECTS
Project # 1
Project Title
Apple Retail (@Apple Incorporation, USA)
Role
Technical Test Lead
Organization
INFOSYS Ltd, Austin, TX, USA
Client
Apple Inc
Environment
Radar
Duration :
Oct 2017 to till date
Project Description:
Retail project deals with multiple core applications used in Apple Retail Store. These applications helps the employees serve the customers on buying new products, getting repairs done for their existing products, conduct workshops on various iOS & OSX applications, sell/activate new memberships to the customers, setup the new products brought by the customers etc. Daily activities in the stores are dependent on these applications and hence these are critical to Apple business.
These are Java and Swift based applications, which include both Mobile and Web versions. There are many downstream apps, which again add to the criticality of the project. The project follows Agile and V-model, which is an extension of Waterfall model. New releases are planned based on Apple’s new product launches(NPI- New Product Inventory), business needs etc.
Responsibilities:
Preparation of Test Estimation and Test Plan
Requirement Analysis, Test Cases scenario identification, Test Cases authoring, Test Data, Test Execution, Defect Analysis and Status reporting to all stakeholders.
Have good knowledge of AGILE and Waterfall methodologies
Reviewing the Test Scenarios, Test cases
Performing Sanity testing, System testing, Functional testing, Integration testing and Regression testing.
Involved in providing adequate support for the projects during the End to End testing phase.
Involved in resolving any bottlenecks which arise during testing phase with adequate co-ordination between different teams.
Involved in coordinating with Business and Development teams on requirements and participating in daily status calls with Clients.
Involved in design reviews as part of automation team and helped the team to improve their understanding of the application.
Ensure issues are identified, tracked, reported on and resolved in a timely manner.
Tracking the status report of the team daily & weekly and presenting the same to the client and higher management.
Involved in Regular Status updates, Issue resolution and Coordination with all the project stakeholders.
Project # 2
Project Title
Microsoft - Next Generation Volume Licensing(NGVL)
Role
Technical Test Lead
Organization
INFOSYS Ltd, Hyderabad
Client
Microsoft Corporation.
Environment
VSTF, Microsoft Test Manager (MTM), SAP and Selenium Web Driver.
Duration :
Feb 2014 to Sep 2017
Project Description:
Project Next Generation Volume Licensing (NGVL) is a strategic change initiative led by World Wide Licensing & Pricing (WWLP), Operations, MSIT, and Worldwide Operations in partnership with EPG, SMS&P, and WPG to transform the Volume Licensing business so that it can scale for the next 20 years, compete more quickly in new markets, and deliver a superior licensing experience for our customers, partners, sellers, and operations personnel.
Project Next Generation Volume Licensing (NGVL) should provide customers (and partners on their behalf) with a simple, complete and accurate view of the Licensing lifecycle while enabling a seamless management and delivery experience.
This project deals with the modules like Licenses, Services & Benefits, Orders, Agreements, Sales Packages, Download & Keys and Reports.
Responsibilities:
Preparation of Test Estimation and Test Plan
Requirement Analysis, Test Cases scenario identification, Test Cases authoring, Test Data, Test Execution, Defect Analysis and Status reporting to all stakeholders.
Have good knowledge of AGILE and Waterfall methodologies
Reviewing the Test Scenarios, Test cases
Performing Sanity testing, System testing, Functional testing, Integration testing and Regression testing.
Involved in providing adequate support for the projects during the End to End testing phase.
Involved in resolving any bottlenecks which arise during testing phase with adequate co-ordination between different teams.
Involved in coordinating with Business and Development teams on requirements and participating in daily status calls with Clients.
Involved in design reviews as part of automation team and helped the team to improve their understanding of the application.
Ensure issues are identified, tracked, reported on and resolved in a timely manner.
Tracking the status report of the team daily & weekly and presenting the same to the client and higher management.
Involved in Regular Status updates, Issue resolution and Coordination with all the project stakeholders.
Project # 3
Project Title
Health Insurance Exchange (HIX)
Role
Technical Test Lead
Organization
INFOSYS Ltd, Hyderabad
Client
CareFirst
Environment
Applications: FACETs, Benefit Focus, eBilling
Tools :VM Ware/Citrix Client, Application Lifecycle Management(ALM)
Duration :
Mar 2013 to Feb 2014
Project Description:
The United States Department of Health & Human Services (HHS) has defined Financial Management to encompass a broad range of functions, including Billing and Invoicing, Reconciliation of Finances, Management of Premium payments, Accounting Treatment of Exchange Funds, A/P Management and Financial Reporting.
The objective of this project is to manage the financial activities required to support CareFirst’s participation in the Patient Protection & Affordable Care Act (PPACA) mandated Health Benefit Exchanges.
Processing Billing & payments for Individual and Small Group Health Options (SHOP) premiums.
Managing reconciliation of Federal Advanced Premium Tax Credits (APTCs) and Cost sharing Reductions (CSRs)
Refund of Initial and Subsequent premium payments to Individuals & Groups and Refunds to Exchange.
Responsibilities:
Preparation of Test Estimation and Test Plan
Involved in requirement analysis, test artifacts, test cases scenario identification, authoring, test execution, defect analysis and status reporting to stakeholders.
Reviewed the Test Scenarios, Test cases and suggesting enhancements/modifications.
Performed Sanity testing, System testing, Functional testing, Integration testing and Regression testing.
Maintained Test cases, executing test cases and reporting the bugs through Test Management tool.
Involved in providing adequate support for the projects during the End to End testing phase.
Involved in resolving any bottlenecks which arise during testing phase with adequate co-ordination between different teams.
Ensure issues are identified, tracked, reported on and resolved in a timely manner.
Tracked the status report of the team daily & weekly and presenting the same to the client and higher management.
Involved in Regular Status updates, Issue resolution and Coordination with all the project stakeholders.
Project # 4
Project Title
Non-Participating Provider Payments(NP3)
Role
Technical Test Lead
Organization
INFOSYS Ltd, Hyderabad
Client
CareFirst
Environment
Applications: FACETs, Benefit Focus, eBilling
Tools VM Ware/Citrix Client, Application Lifecycle Management(ALM)
Duration :
March 2012 to March 2013
Project Description:
Non-Participating (Non-Par) Provider Payments project (also referred to NP3) is a CareFirst corporate initiative tasked with implementing fee schedules or rate based reimbursement for services rendered by Non-Par Providers in order to realize significant cost savings. This initiative addresses House Bill 255 - which allows CareFirst to pay less than 100% of charges to non-participating providers rendering covered services to Maryland HMO members.
Validation activities: UP15 Rate sheets, Specific (DME, HHA and Hospice) rate sheets, NP3 scenarios for ASC & Dialysis (No-par, HMO, PPO), Patient liability, Payee Indicator, EOB verification for every claim that was created.
Responsibilities:
Preparation of Test Estimation and Test Plan
Involved in requirement analysis, test artifacts, test cases scenario identification, authoring, test execution, defect analysis and status reporting to stakeholders.
Reviewed the Test Scenarios, Test cases and suggesting enhancements/modifications.
Performed Sanity testing, System testing, Functional testing, Integration testing and Regression testing.
Maintained Test cases, executing test cases and reporting the bugs through Test Management tool.
Involved in providing adequate support for the projects during the End to End testing phase.
Involved in resolving any bottlenecks which arise during testing phase with adequate co-ordination between different teams.
Ensure issues are identified, tracked, reported on and resolved in a timely manner.
Tracked the status report of the team daily & weekly and presenting the same to the client and higher management.
Involved in Regular Status updates, Issue resolution and Coordination with all the project stakeholders.
Project # 5
Project Title
Development Bank of Singapoor (Consumer Banking Channels – iBanking)
Role
Senior Test Engineer
Organization
IBM India Pvt Ltd
Client
DBS Bank Ltd, Singapore
Environment
Citrix Client, Load Runner 8.1, Quick Test Professional 10.0, Quality Centre and Rational Clear Quest.
Duration :
Feb 2010 to Feb 2012
Project Description:
This is the Online Banking Project that provides Services in different areas like Bill Payment, Funds Transfer, Investment & Trading Services, eStatement, Service Request and My Preferences. The project also deals with the Security feature, making the Customers of the Bank more confident. The Security is maintained with SMS OTP. SMS OTP is One Time Password sent to Customer through SMS, for specific transactions like Adding of Payee, Funds Transfer and Bill Payment. The application also deals with Merchant payment, Cheque and DD mailing to Customer's address making the client enjoy the luxury of getting the cheques and DD’s at doorstep.
Joined the Team as a Team member and went to become Module Lead.
Responsibilities as a Module Lead:
Understanding the Client Requirements and project functionality
Reviewing the Test Cases prepared by the team members
Preparing the WPI’s
Preparation of the Test Data sheet and seeing to that the data is properly set-up
Defect Tracking
Responsibilities as a Team member:
Involved in Testing of the functionality of Investment services, Fund Transfer Update Profile & Payment services.
Understanding the client requirements by studying functional documents.
Identification of scenarios for the Requirements.
Writing the test cases based on Functional specs and business requirement documents.
Identified Test requirements and checked if the test cases were complete enough to test the Business functionality.
Reviewing the Test cases and suggesting modifications through review report.
Performed System testing, Functional testing, Performance testing and Regression testing.
Defined general and Application related reusable functions.
Involved in developing and debugging VB scripts and Keyword script template.
Participated in Test Automation and implementing Framework.
Performed Test script execution using Excel template.
Performed Sanity testing, System testing, Functional testing, Integration testing, Performance testing and Regression testing
Maintaining Test cases, executing test cases and reporting the bugs through Test Management/defect tracking tool Quality Centre (QC).
Daily updating the Test case execution status.
Create scripts for all the critical use cases.
Preparing the Requirement Traceability Matrix
To perform Regression testing after each modification of the application.
Defect Logging using Rational Clear Quest.
Verifying the Business requirement document and Technical design document against requirements
Discuss with Customer to understand and identify the business scenarios and understand the scope.
Prepare the Performance Test Requirement with details about Test environment Hardware/Software specification, Communication Matrix and details about the key business process.
Prepare Performance Test Plan document, which defines scope, approach and types of performance testing, performance testing deliverables and release guidelines.
Diagnosis the performance test results and Isolate the bottlenecks and recommend the tuning parameter within the system
Analyze the Test results and prepare a final Performance Test summary report differentiating resources usage for various types of Tests (Load, Combination and Duration Tests).
Executed successfully Performance Testing for Quarterly release.
Publishing daily status reports during execution.
Involved in ensuring all project deliverables are delivered on time, and with highest quality.
Project # 6
Project Title
Bill Pay (JPMC-CIG Testing)
Role
Software Engineer
Organization
Accenture Services Pvt Ltd
Environment
Windows 2000, XP, Citrix Client, QTP9.0, LoadRunner 8.1, Mercury Quality centre, Manual Testing.
Duration
Oct 07 to Jan 2009
Project Description:
The project involves in testing of a banking application. One of the biggest banks in USA acquired another leading bank and the existing functionalities of the two different applications are brought to a single application.
About Project: This project is to remediate the retail Money Movement gaps that exist between the two sites. It deals with the payment of bills from one account to another and also deals with the credit card payments through online. It's a complex functionality which consists of various types of online transfers such as, One time transfer, Recurring transfer, Credit transfer, Same day transfers, Future day transfers, Savings account transfers, Current account transfers. It also deals with payment of bills to other externals accounts out of the bank.
Responsibilities:
Gathering Performance Requirements like User load, Data Volume and Performance critical functionalities.
Creating Performance Test Cases.
Conducting Load Test, Stress Test and Soak Test.
Conducting E2E Performance Testing, Performance Tuning, Monitoring and route cause analysis of Bottle necks.
Analyze the Performance Results
Working as Functional Test Engineer, Project System Study, Requirements scoping & gathering.
Analyzing customer's business requirements.
Understanding the application architecture and application design.
Translate all requirements to Functional objectives.
Involved in designing a roadmap for the Project Functional testing.
Involved in Define, Create and review the Functional Test Approach document.
Involved in Preparing of Functional Test Strategy Document.
Identify & Create the test scenarios and understand all the critical business process.
Involved in developing and debugging VB scripts and Keyword script template.
Participated in Test Automation and implementing Framework.
Performed Test script execution using Excel template.
Performed Sanity testing, System testing, Functional testing, Integration testing, Performance testing and Regression testing
Executing the Test cases and reporting the bugs through Test Management/defect tracking tool.
Create scripts for all the critical use cases.
Design end to end Functioanal Tests for the application.
Analyze the Test Results.
Preparing a Functional Test Report.
Involved in Regular Status updates, Issue resolution and Coordination with all the project stakeholders.
Involved in ensuring all project deliverables are delivered on time, and with highest quality.
Project # 7
Project Title
Application Blue Print
Role
Software Engineer
Organization
Accenture Services Pvt. Ltd.
Client
Aker Kvaerner
Environment
Windows 2000, XP, Mercury Quality Centre, Manual Testing
Duration
Feb 07 to Oct 07
Project Description
Aker Kvaerner is a leading Engineering firm located across the globe. Application Blue Print project involves Functional testing of a complex engineering application Comos PT client. It runs on citrix environment. Application is tested for various performance results such as Load Testing, Stress testing and Volume Testing.
Responsibilities:
Understanding the requirements.
Responsible for System testing.
Preparing Test Scripts and Executing Test Scripts
Reviewing the Test Scripts
Working on the Quality Center for Test Management and also Defect Management.
Upload the Test Scripts into Quality Center.
Prepare the RBT plan.
Worked on the TOAD environment for executing the Queries.
Preparing the Test Requirements (TR’s) and Business Requirements (BR’s).
Preparing the Integration test cases and System Test Cases based on the FD’s.
Maintaining test cases in Quality Center.
Project # 8
Project Title
GAP NSI
Role
Software Engineer
Organization
Accenture Services Pvt. Ltd.
Client
GAP
Environment
Windows 2000, XP, Mercury Quality Centre, Manual Testing.
Duration
March 06 to Jan 07
Project Description:
The project GAP – NSI involves development of an application for GAP which would help them in enhancing their retail business. The application is being developed using different RETEK modules such as RDF, RPM, RDW, ReSA, ReIM, RMS, and SIM. As a part of the development effort, there are interfaces being developed that would enable data transfers from Retek modules to the existing legacy systems and vice versa. The scope of work for the testing team involves testing of the various customized interfaces of Retek that is being developed in different phases. Initially the project will cater to the business needs of the European region and later it will be extended to the other regions in America and Asia.
Responsibilities:
Understanding the requirements.
Responsible for System testing.
Preparing Test Scripts and Executing Test Scripts
Reviewing the Test Scripts
Working on the Quality Center for Test Management and also Defect Management.
Upload the Test Scripts into Quality Center
Prepare the RBT plan
Worked on the TOAD environment for executing the Queries.
Preparing the Test Requirements (TR’s) and Business Requirements (BR’s).
Preparing the Integration test cases and System Test Cases based on the FD’s.
Maintaining test cases in Quality Center.
Performed Sanity testing, System testing, Functional testing, Integration testing, Performance testing and Regression testing
Executing the Test cases and reporting the bugs through Test Management/defect tracking tool.
Create scripts for all the critical use cases.
Design end to end Functional Tests for the application.
Analyze the Test Results.