Manager Account Executive

James T. Pozzie

P: 312-***-****

E-Mail: ***********@*****.***

Area of Expertise

Account Executive, Experienced Manager, Licensed Cosmetologist & Beauty Expert

EXPERIENCE

Account Executive

April 2019 – May 2020– Dr. Dennis Gross Skincare, Chicago Illinois, Indiana and Wisconsin

•Manage T & E to stay within budget.

•Execute and plan out call cycle to ensure Top 5 stores in alignment maintain top focus, but strategies gain growth in underperforming doors.

•Recruit and maintain the development and growth freelance selling specialists.

•Plan and facilitate, educational trainings with doors to elevate brands penetration in store.

•Plan and executed, corporate or store generated events with retailers to impact the business.

•Developed, and maintained strong relationships with all levels of store personnel.

•Finished 2019 with a +$50,000 increase in overall Sephora business. Ended flat in overall Nordstrom business and +22% in overall SpaceNK business.

•Partnered with Social and Digital teams to create memorable content for brands social media platforms.

•Hosted and organized virtual consultations and special events, to elevate brand awareness.

Account Coordinator

January 2018-May 2019 – Murad LLC, Chicago Illinois

•Manage T & E to stay within budget.

•Execute and plan out call cycle to ensure Top 5 stores in alignment maintain top focus, but strategies gain growth in underperforming doors.

•Recruit and maintain the development and growth freelance selling specialists.

•Plan and facilitate, educational trainings with doors to elevate brands penetration in store.

•Plan and executed, corporate or store generated events with retailers to impact the business.

•Developed, and maintained strong relationships with all levels of store personnel.

•Ended fiscal 2018 above company expectation above 12% with an increase just shy of $300,000.

•Interim Account Executive for the Chicago Region from 1/1/2019 – 4/1/2019

Selling Manager

May 2016-January 2018 - Victoria's Secret, Orland Park Illinois

•Oversee Customer experience, overall appearances and day to day operations of the store in partnership, or absence of, onsite management.

•Develop product knowledge of each associate which in turn, enables high performance selling.

•Deliver top line sales results and growth through business insight

•Develop and deliver an emotionally engaged customer experience consistent with brand vision.

•Build customer loyalty using brand strategies including credit incentives and customer relationship marketing.

•Build and maintain positive associate relations leading to positive engagement for the brand and team.

•Understand, possess and enforce company values and standards.

Prestige Manager

August 2015 – May 2016 ULTA Beauty, Oak Brook Illinois

•Obtained and promoted a positive and professional relationships between the team and brand partners and coordinates all in-store events in effort to grow each other’s business’.

•Managed monthly sales goals designated by budget to achieve sales goals.

•Scheduled in-store trainings for the team to answer questions regarding features, benefits and product usage.

•Executed all departmental resets such as product reflows and plan-o-gram resets.

•Observed and maintained inventory levels, also communicated all discrepancies to general manager and our corporate partners when needed.

•Planned in accompanied with salon and general manager strategy meetings to gain insight and to help boost department sales. Meetings also helped gain insight to help grow the salon skin business.

•Delivered great guest experiences reflected in companies net premotor score survey. Also, spoke highly of and signed up guests for store loyalty program.

Education

•2003-2007 Normal Community West High School, Normal Illinois

•High school diploma earned.

•2009-2011 Midwest College of Cosmetology, Normal Illinois

•Cosmetology license obtained.

REFERENCES

•Rose Siddall. National Sales Director for Murad Skincare, 609-***-****

•Jen Eshoo Store Director, Sephora Northbrook Court. 773-***-****

•Enrique Ortega, Reginal Sales Manager for Dr. Dennis Gross Skincare, 954-***-****

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