EHIMEN, SONIA ONAKOME
Plot A, House **, Alobe Crescent, Arapaja, Ibadan, Oyo State
Tel: 080******** Email: *****.*********@*****.***
CAREER OBJECTIVE
To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization; a resourceful individual committed to acquiring skills needed to thrive in a workplace, currently seeking a challenging developmental position within an organization that supports career growth.
EXPERIENCE
NATIONAL YOUTH SERVICE CORPS Afikpo, Ebonyi
MEDELA COUTURE Oyo, Nigeria
Sales and Operations Supervisor July 2019 - Date
● Responsible for motivating and advising sales reps to improve their performance, as well as hiring and training new sales representatives.
● Ensured that the sales department works cross functionally with executives from other departments.
● Ensured the smooth running of business operations in a timely manner. CHILLARZ BAR AND LOUNGE Oyo, Nigeria
Sales and Customer Success April 2014 - March 2015
● Attending to customer complaints timely and responsible for ensuring that customer feedback is heard.
● Helping customers start from a position of feeling confident about using company’s services.
● Providing first contact support to customers on lodging, purchases and sales.
● Resolving product or service problems by clarifying customer's complaint, determining the cause of the problem, selecting and explaining the best solution to 2
solve the problem, expediting correction or adjustment, and following up to ensure resolution.
EDUCATION
Obafemi Awolowo University Ile-Ife, Osun
B.Sc Public Administration May 2015 - July 2019
SKILLS
● Software Knowledge: Microsoft Word, PowerPoint, Excel.
● Ability to make well-reasoned decisions through lateral thinking and performing thorough analysis.
● Ability to develop and encourage strong, close working relationships with colleagues and stakeholders.
● Strong research, numeracy, analytical and project management skills.
● Familiarity with agile framework
● Organizational and leadership abilities and excellent communication skills REFEREES
Available on request