James Goldsmith Jr.

*** ***** *****, *****, **, *8607

(E): https://www.linkedin.com/in/jamesgoldsmithjr/, (P): 336-***-**** EDUCATION

Appalachian State University (ASU), Boone, NC

Bachelor of Science in Business Administration May, 20200 Major: Finance and Banking

Minor: Accounting

GPA: 3.12

COB GPA: 4.0

WORK EXPERIENCE

Leslies Pool Supplies, Greensboro, NC

Lead Sales Associate (LSA) April 2020- July 2020

Manager (M): Jeffery Walker, (P): 336-***-****

Assistant Manager (AM): Emily Stuart, (P): 336-***-****

● Stocked the store during and after store hours to keep up with customer demand to uphold satisfaction.

● Handled cash and credit payments for commercial and residential customers.

● Tested water for customers, getting them the chemicals needed to ensure their swimming safety

● Read water test results to customers, explaining which chemicals are needed for customer safety Subway, Boone, NC

Sandwich Artist January 2020- March 2020

Manager (M): Jeff Wilson, (P): 828-***-****

● Constructed Sandwiches in a timely manner to make sure to uphold the customers overall satisfaction

● Cleaned kitchen floors after store hours to ensure employee safety

● Displayed sandwich bar in a tidy way to increase customer satisfaction

● Refreshed toppings container several times daily to ensure customer satisfaction of having condiments when wanted Shores Fine Dry Cleaning

Customer Service Representative June 2017- August 2019 Manager (M): Brian Harrell, (P): 336-***-****

Assistant Manager (AM): Lindsay Edwards: (P): 336-***-****

● Received telephone calls to help customers with problems and keep customer service top priority

● Received clothes from customers in order to put them through process to get cleaned and get to them the next day

● Quickly “wrote up” clothes customers have dropped off to get started for cleaning for customer satisfaction

● Quickly “picked up” clothes for customer whenever they are ready to for customer satisfaction

● Set up alterations by appointment or paper tag so customers could have clothes repaired

● Handled cash register quickly to help customer satisfaction

● Closed the store to prepare for the next day

● Helped with preparing clothes if needed

● Completed minor alterations if needed

INVOLVEMENT

Future Business Leaders of America (FBLA), Kernersville, NC August 2016- May 2018 Member

● Collaborated in group meetings to schedule events such as business fairs

● Interacted with sponsors to organize meetings and events for younger group members

● Directed the breaking down of meeting and events after they have happened to give a helping hand

● Brainstormed with other members for fundraiser ideas