Account Managment

SARAH B. FELD Carlsbad, CA ***** • Mobile: 949-***-**** • E-mail: ********@***.***

SUMMARY OF QUALIFICATIONS

A customer-oriented and highly-motivated professional with excellent qualifications relating to ACCOUNT MANAGEMENT, COMMUNICATION AND SALES. Combine outstanding communication and interpersonal skills with superior problem-solving abilities, resulting in client satisfaction. Exhibit a flexible attitude, performing successfully independently or as part of a cooperative team. Deliver a history of reliability and integrity. Always present a professional company image. Key Strengths Include: Specialize in developing and enhancing long-term client relationships both domestic and international. Combine strong customer service talents with well-developed marketing strategies. Able to coordinate multiple projects/assignments simultaneously while maintaining quality. Detail-oriented and precise, with superior record-keeping expertise. Ability to work with all levels of management. Objective to retain clients' business and grow those opportunities. EDUCATIONAL BACKGROUND

B.A. Degree/Communication • California State University, San Marcos (2009) Trained • DISC/Developing Relationships and Communication Essentials and Managing Conflict and Emotional Intelligence (Carlsbad, 2019) Advanced Communications (Carlsbad, 2021) Internships:

CREATURES OF LEISURE (Carlsbad) - Assisted in creating promotional materials for distributors to develop sales for this company that sold action sports products. Managed social media channels. Worked directly with the Sales Manager. (2008)

WESTFIELD SHOPPING TOWN (Century City) - Collaborated with team on servicing various companies regarding their visual displays/signage at this major shopping center. Compiled data for advertisements. Partnered with the Marketing Director on assignments. (2004 to 2005) Computer Skills: Windows & Apple/Mac OS, Word, Excel, PowerPoint, Outlook, Salesforce Sage Account Management QuickBook, Kipu, BestNotes, Office Ally, Oracle,Salesforce, Keyboarding up to 50 wpm. PROFESSIONAL EXPERIENCE

ACCOUNT MANAGEMENT • Calamp - Carlsbad, CA

Effectively and successfully supported global sales account management duties to 50 plus accounts for a global telematics company generating 366 million annually. Generated sales among client accounts. Operates as the point of contact for assigned customers. Makes sure clients receive requested products and services in a timely fashion. Successful in building and maintaining client relationships, both domestic and international while combining strong customer service talents. Ensured accuracy of terms, parts, pricing and shipping methods. Worked closely with planning team to ensure parts are processed correctly. Responsible for communicating any quality issues. Assisted Sales Managers, processing orders from initial entry to delivery. Main point on contact to accounts and daily operations. Crossed trained duel role in Vehicle Finance and Telematics Business Unit. Experience in fast pace work environment while maintaining confidentiality and sensitivity knowledge of all information. (2018 to present) WHOLESALE ACCOUNT EXECUTIVE • Recovery Mint - Costa Mesa, CA Successfully managed over 50 accounts while performing multiple marketing, account management and administrative function for this worldwide distributor of multiple product lines. Manage wholesale accounts including retail stores, online retailers and specialty shops. Also assist e-commerce customers. Provide information regarding products and account status via the telephone and e-mail. Monitor and track back-order items. Achieved high client satisfaction and continued business. (2017 to 2018) MARKETING & OUTREACH COORDINATOR • StepHouse Recovery - Fountain Valley, CA Created and implemented a marketing strategy to increase admissions to this inpatient/outpatient behavior healthcare business. Assist with advertising campaigns and media coverage. Networked with hospitals, healthcare coalitions and Chambers of Commerce to develop referrals. Cultivated relationships with existing and potential referral sources. Promoted the center through social media and participation in community events. Exceeded goals for adding new clients and referrals. (2016 to 2017) SALES & INVENTORY CONTROLLER • The Latest Thing - Newport Beach, CA Managed sales for this company that sold inspirational gifts and spiritual tools. Responsible for quality control of a specialty set item. Shipped merchandise to domestic and international customers. Performed general retail duties at the store, including opening/closing and bank deposits. Delivered outstanding customer service that generated repeat and referral business. (2014 to 2015) EXECUTIVE ASSISTANT • Ten Fingers 4 Paws - Cardiff-By-The-Sea, CA Assisted the Founder in launching this startup company that sold eco-friendly products for youths and animals. Maintained all necessary documents including sales orders, new customer accounts, vendor data, product net costs and resale pricing. Managed the company owner’s schedule. Performed administrative duties such as answering phones, filing, and providing general support to vendors and customers. Established and maintained the company’s social media presence. (2010 to 2013)

*WILLING TO TRAVEL