Insurance Marketing
Resume:
Gene Newgard
West Des Moines, IA
********@***.***
Highly energetic leader with 20+ years of leadership experience in the insurance industry offering extensive background in coverage determination, policy review, lease and property management contract negotiation, marketing and claims. Expertise in statistical market analysis, underwriting and client needs assessments in fast-paced environments. Motivated professional with solid experience managing all levels of large-scale projects and developments including budgeting with proven positive decision-making skills and contract negotiations.
Authorized to work in the US for any employer
Work Experience
Director Insurance Risk Management
Arthur J. Gallagher Risk Management Services
July 2013 to Present
• Effectively mitigate risk by maintaining open communication and consulting clients on property, casualty and environmental coverage for a $16.5 billion-dollar commercial real estate portfolio.
• Proactively analyze portfolio data and variables for over 1000 assets to consistently assess risk and make proper adjustments and recommendations on property, general liability and environmental portfolio.
• Go to market with over 65-70 carriers, help negotiate policy program pricing, terms and conditions, prepare plans to mitigate loss, evaluate loss runs and segregate them by retail, industrial, residential and office asset types while verifying data for integrity and accuracy regarding loss type and perils.
• Leverage subject matter expertise in multiple product lines to maintain appropriate coverage, including Property General Liability, Environmental, Owners' Association D&O, Property Managers limits and lines of coverage and JV partner program coverage comparison.
• Successfully service clients by presenting coverage solutions, recommending appropriate limits to aligned with their business budget goals and risk tolerance, explain coverage benefits with integrity, and manage the application and placement process.
Commercial Brokerage Specialist
MARSH U.S. CONSUMER
November 2010 to March 2013
• Direct interagency operations among Marsh, Hartford Insurance and Corporate Subway Group, an
$18M book of business with a loss ratio below 25%.
• Oversee the underwriting of new business and manage complex insurance applications to assess risk and maintain regulatory compliance.
• Manage national accounts such as Subway, Ace Hardware, True Value Hardware and Member Insurance Agency. Analyze assets, come up with valuations and evaluate the losses, loss trends and perils to assign rates to different assets.
• Drive consistent procedural implementation and negotiate resolutions among stakeholders by utilizing subject matter expertise to facilitate meetings with executives.
• Produce ad hoc reports and documents for senior team members and assist various business groups with document organization and dissemination during acquisitions.
• Train Hartford Insurance and Marsh employees in appropriate and compliant underwriting processes and standards.
Agency Owner
Newgard & Renaud Insurance
July 2008 to November 2010
• Launch and develop an independent insurance agency specializing in auto, home, life, and flood insurance. Company ran from 1992-2007 and 2008-2010.
• Regional prospecting and development of agency partnerships for strategic growth.
• Analyze portfolio risks to underwriting carrier policies, reviewed and process applications to assess risk potential and apply appropriate rates based on account characteristics and opportunities.
• Negotiated and manage business contracts to meet profit targets and ensure their compliance with industry and carrier underwriting guidelines for accuracy and compliance.
• Agency management; handle multiple tasks while identifying areas with needed support and coordination.
• Use appropriate customer service and problem-solving skills when dealing with sensitive client issues while maintaining a professional demeanor.
• Ensure superior customer experience by addressing customer concerns, demonstrating empathy during claims and resolving problems on the spot.
Iowa Marketing Representative
Illinois Casualty Insurance
September 2007 to July 2008
• Achieve profitability targets for the state of Iowa territory by managing and motivating agency production.
• Oversee the implementation of sales and marketing strategy in assigned territory.
• Boost territory revenue and agency performance by 14% through leadership training development for agents on insurance products, coverages and sales methods.
• Cultivate promising agency level partnership program in lucrative markets and terminated relationships with underperforming agencies.
• Coach agents on the various functions of the organization including problem-solving strategies, prospecting and presentation skills.
Education
Bachelor of Science in Finance and Insurance
Drake University - Des Moines, IA
Associate of Science in Business Administration
Des Moines Area Community College - Des Moines, IA Skills
• Staff Development
• Risk Management Processes and Analysis
• Commercial Underwriting
• Rapport Building with Internal/External Customers
• Excellent Communication Skills
• Ability to Work Independently and Collaboratively
• MS Office; Microsoft Word; Microsoft Excel; Microsoft PowerPoint
• Excellent Technical Skills
• Strong Presentation Skills
• Good Judgement with Ability to Prioritize and Analyze Quickly
• Claims
• Policy Development
• Policy Negotiation
• Pricing
• Property and Casualty Insurance Knowledge
• Risk Management
• Compliance
• Underwriting
• Loss Run Stratification
• Carrier Negotiations
• Broker Relations
• Market Analysis
• Contract Negotiation
Certifications and Licenses
Obtained CIC, Personal and Commercial Property and Casualty Licensed
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