Kishore kumar Atluri

***** **** **, *** ***** Farmers Branch TX 75234 • +1-972-***-**** • adkq2t@r.postjobfree.com

Professional Summary

Senior developer, Tech lead with almost 10 Years of experience in Mainframe Technologies in Banking Retail and Mortgage domains

Experience in every phase of project life cycle that includes Requirements, Design, Construction, Test Plan, System testing, Integration testing, and Implementation and Post-Implementation support.

Proficient experience in Production Support Activities, Incident resolution and Problem and Service request Management (Servicing tools).

Good Hands-on experience in the SDLC and Agile Methodologies.

Expertise with COBOL, JCL, SQL, CList, REXX, TSO/ISPF, VSAM, DB2, CICS Transaction Server (TSQ), NDM File Transfer.

Experience in scheduling jobs, JCL abend/Defect root cause analysis during SIT/UAT, and fixing them in SLA.

Expertise in SPUFI, File-Aid, Change Man, Info man, Service now, and other IBM utilities as tools for data manipulation and Code Management.

Proficient in IBM utilities and tools like Abend-Aid, Relational Tool, SYNCSORT, ICETOOL, IDCAMS, IEBGENR, IEFBR14, IEBCOPY, IKJEFET and FTP.

Played a key role in Costco project which is a huge initiative in CITI, successfully leaded the team and developed Batch programs using COBOL and DB2 to generate reports and to process Batch Files for a whole module in contact utility.

Created many inline sort cards to Pull the impacted records and sort the Files during the incident Root Cause Analysis.

Created many Procedures to using the JCL to reuse in the many Jcls.

Created many alert steps in the Procs to alert the system during the Abnormal behavior.

Recognized for performance and project contributions. Consistently achieved highest rating in annual evaluations. Experience in interacting with teams from multiple geographies.

Have knowledge on Unix-Mainframe file transfer.

Participate in annual Disaster Recovery exercise activities: attending meetings, making resource definition changes, monitoring network swing traffic, etc

Technical Expertise

Programming Languages : COBOL, JCL, SQL, Command List (C-List), REXX, UNIX.

Operating Systems : IBM OS/390, Z/OS, MVS, MS-DOS, Microsoft WINDOWS, UNIX.

ACCESS Methods : VSAM (Virtual Storage Access Method).

Schedulers : OPC (Operations Planning and Control), CA7/TWS, CA11.

Version Control Tools : CMAN, RTC.

File Management Tool : File-Aid, File Manager.

Debugging Tools : INTERTEST, RTC Debugger.

DB2 Tools : QMF and SPUFI.

IBM Utilities : ISPF/PDF, TSO, DCLGEN, IDCAMS, SORT, DFSORT, RDZ.

Defect/Ticket Tracking : HP Quality Center, Service Now, Infoman, HP Service Center.

Employment History

Citi Cards N.A and Mortgage (Citi Link) Irving, TX US

Senior developer / Tech lead, August 2020-Present

The aim of the project is to simplify CitiMortgage’s operations, reduce expenses, improve returns on capital, reduce the complexity, integrate with different interface and support the existing systems. CitiMortgage Servicing platform provides the best in customer experience through its efficient process and scalable solutions. The CitiMortgage in house CITILINK system provides life of product support for all retail loan products on a single platform with Real time payment posting, flexible payment options including Lockbox, Western Union, SpeedPay, ATM, and payment at Citibank branches. In order to support the above system and strategic transformation of Citi Mortgage to Cenlar this project is being executed.

Environment: Z/OS, MVS, COBOL, EasyTrieve, DB2, JCL, VSAM, TSO, ISPF, File manager, Joblog, SAR/SART, ABENDAID, SQL, DB2, Changeman, OPC, HP Quality Center. CA7, CA11.

Responsibilities:

Responsible for all the Mainframe batch jobs, scheduling in test regions in OPCT, creating JCL/PROCS specific for test regions and providing batch support with analysis and fixing the abends and log running jobs.

Code File aid rules to convert the production components to test region naming conventions and execute before batch to build prod sync test region daily.

Run production parallel to compare the test region outputs with production and get approval from business to install the developer changes.

Code Cobol programs and enhance them to do file mis compares.

Be responsible for the overall quality and timeliness for the deliverable.

Creating process documents analyzing the components/ modules and process flow.

Performance tuning on codes and environments.

Establishing and monitoring the process for issue management, change management and quality management.

Monitoring during deployment and provide implementation support.

Create reusable utilities for standard routines to minimize work.

Analyzing and documenting the process for stabilized cobol modules.

Citi Cards N.A Citismart Irving, TX US

Senior developer / Tech lead, December 2018 – August 2020

The aim of the project is to simplify CitiMortgage’s operations, reduce expenses, improve returns on capital, reduce the complexity, integrate with different interface and support the existing systems. CitiMortgage Servicing platform provides the best in customer experience through its efficient process and scalable solutions. The CitiMortgage in house CITILINK system provides life of product support for all retail loan products on a single platform with Real time payment posting, flexible payment options including Lockbox, Western Union, SpeedPay, ATM, and payment at Citibank branches. In order to support the above system and strategic transformation of Citi Mortgage to Cenlar this project is being executed.

Environment: Z/OS, MVS, COBOL, EasyTrieve Plus, CICS, JCL, VSAM, TSO, ISPF, File manager, Joblog, SAR, ABENDAID, SQL, DB2, Expeditor, Changeman, OPC, HP Quality Center.

Responsibilities:

Discussing on the requirements, to understand them better and provide an optimized approach.

Provide three level of estimate E0, E1 and E2 - the amount of effort in hours required for the project based on the requirements on different phases.

Accepting and approving PCR’s for the TPR’s worked upon with additional estimate if required.

Preparing the design document based on the finalized requirements and presenting to the project team which includes all impacted groups for the approval over the design and approach.

Developing new modules and modifying the existing modules based on the requirement change.

Scheduling the new jobs in UAT and in production.

Reviewing the developed components.

Deploy the modules into testing region through Version control tool, CMAN and RTM.

Supporting UAT batches and fixing the job abends if any.

Tracking the Test Plan/Test Specification vs. Requirements.

Approving the test plan created by testing team after confirming that all positive and negative scenarios are covered in test plan based on the requirement change.

Testing the changes in test environment and make sure the deliveries are defect less and are with good standards. Fixing the defects if any.

Sharing the knowledge with the team members.

Co-ordinating and getting the modules implemented to production on time.

Supporting the application after the changes are installed in production and making sure the changes are working as expected.

Working on various process improvement areas, where we could achieve performance improvement and dollar savings for the Citi.

Documenting the process developed by analyzing functionality of each Cobol module.

Customer communications (Transaction services) DCF and IBS Statements - Citi Cards N.A. Irving, TX US

Senior Analyst Programmer/Prod support, November 2016-December 2018

Document Composition Facility [DCF] is a product developed by IBM. It provides the capability to accept and process requests for customer communications, which include letters and emails. DCF allows Customer Service to select systematically a specific letter for communication to the card member.

IBS Statements is used as a Marketing channel by which Marketing messages/Inserts/Onserts are included with statements based on pre-defined criteria. Additionally, the system generates Balcon and convenience checks for accounts, which meet predetermined criteria. Rewards detail and summary information, such as ThankYou, are also passed to the IBS Statements system and presented on the customer statement. Systemic Statement messaging allows for the presentation of messages, which provide to or request information from the customer dependent on specific predefined account triggers. Information from the Statements application supports many other applications, such as StARS, AAS, BI, 24 MBH, HIST, ALPHA, VIP, Check Recon as well as outside vender/partner applications.

Environment: Z/OS, MVS, COBOL, EasyTrieve, DB2, JCL, VSAM, TSO, ISPF, File manager, Joblog, SAR, ABENDAID, SQL, DB2, Changeman, OPC, HP Quality Center, Service now,RDz (now is IDz), HP Service Manager(HPSM).

Responsibilities:

Discussing on the requirements, to understand them better and provide an optimized approach.

Providing three level of estimate E0, E1 and E2 - the amount of effort in hours required for the project based on the requirements on different phases.

Approving the BR document for base lining after finalizing the requirement.

Accepting and approving PCR’s for the TPR’s worked upon with additional estimate if required.

Preparing the design document based on the finalized requirements and presenting to the project team, which includes all impacted groups for the approval over the design and approach.

Developing new modules and modifying the existing modules to fetch details using Cobol and DB2 based on the requirement.

Creating process documents analyzing the components/ modules and process flow.

Participate in Peer code reviews.

Scheduling the new jobs in UAT and in production.

Reviewing the developed components.

Deploying the modules into testing region through Version control tool, CMAN and RTM.

Supporting UAT batches and fixing the job abends if any.

Tracking the Test Plan/Test Specification vs. Requirements.

Incident/problem ticket and Adhoc request analyzing and fixing using L1-L2 hierarchy.

Generate metrics ever week and resolve repeated issues any with optimized solutions.

Solutions Bridging– Leveraged Solutions (Digital Contact Database) – Citi Cards N.A. Chennai- India (Till July 2016)/Irving TX US(from July 2016)

Analyst Programmer, May 2015 – November 2016

Citigroup is the world’s largest provider of credit card products. It has a customer base of about 150 million in US alone. The Digital Contact Database acts as a central repository of contact information of delinquent customers grouped by customer ID. All the contact details like phone numbers, mailing addresses and email addresses along with the related account numbers will be recorded in this database with customer ID as key. The daily updates to Contact details of the customers would be received from various sources of the client systems as well as the updates from front end Web application.

Environment: Z/OS, MVS, COBOL, EasyTrieve, DB2, JCL, VSAM, TSO, ISPF, File manager, Joblog, SAR, ABENDAID, SQL, DB2, Changeman, OPC, HP Quality Center, Micro focus Rumba, RDz.

Responsibilities:

Analyzed Application design documents, resolved issues before the start of component design for this entirely new system

Involved in preparation of Effort estimation for the activity based on the requirement and design document, component design preparation, coding and unit testing

Involved in integration testing and provided system testing support

Interacting with onsite coordinators and clients.

Developing, Code fixing and testing

Prepared a COBOL code standards document to be followed across the team

Creating process documents analyzing the components/ modules and process flow.

Mentored team members in sorting out problems involved in testing and Sorted out technical issues

Automated collection systems (ACS) – Citi Cards N. A. Chennai India.

Developer/ UAT team support Lead, March 2011 – May 2015

Automated Collections System (ACS) deals with the delinquent and over credit Limit (OCL) customers to bring them as current customers. This project handled from both Onsite and Offshore. The Automated Collection System functions as the base for all the Delinquent and Over Credit limit customers, in collecting the delinquent amount through automated process such as, queuing, providing arrangement facilities for the customers, determining collection strategies, Balance control processing, Bankruptcy processing and Deceased / legal processing for U.S Bankcard, Choice, Ready Credit, and Canada customers.

Environment: Z/OS, MVS, COBOL, EasyTrieve, REXX, CICS (TSQ), DB2, JCL, VSAM, TSO, ISPF, File manager, Joblog, SAR, ABENDAID, SQL, DB2, Changeman, OPC, Scheduling, Prod parallel testing, DFSORT, SAS, HP Quality Center, Micro focus Rumba, RDz.

Responsibilities:

Discussing on the requirements, to understand them better and provide an optimized approach.

Providing three level of estimate E0, E1 and E2 - the amount of effort in hours required for the project based on the requirements on different phases.

Approving the BR document for base lining after finalizing the requirement.

Accepting and approving PCR’s for the TPR’s worked upon with additional estimate if required.

Preparing the design document based on the finalized requirements and presenting to the project team, which includes all impacted groups for the approval over the design and approach.

Developing new modules and modifying the existing modules based on the requirement change.

Scheduling the new jobs in UAT and in production.

Reviewing the developed components.

Creating process documents analyzing the components/ modules and process flow.

Deploying the modules into testing region through Version control tool, CMAN and RTM.

Responsible for all the MF batch jobs, scheduling in test regions in OPCT, creating JCL/PROCS specific for test regions and providing batch support with analysis and fixing the abends and log running jobs.

Supporting UAT batches and fixing the job abends if any.

Tracking the Test Plan/Test Specification vs. Requirements.

Approving the test plan created by testing team after confirming that all positive and negative scenarios are covered in test plan based on the requirement change.

Testing the changes in test environment and make sure the deliveries are defect less and are with good standards. Fixing the defects if any.

Sharing the knowledge with the team members.

Co-ordinating and getting the modules implemented to production on time. Tracking the steps of implementation and keeping the TCS higher management updated on the implementation status.

Supporting the application after the changes are installed in production and making sure the changes are working as expected.

Sending out the status reports of the projects to TCS management every week.

Working on various process improvement areas, where we could achieve performance improvement and dollar savings for the Client

Education and Credentials

Master of Computer Applications from Osmania University Hyderabad, India (2007-2010).

Oracle DB2 11g fundamentals certified.

PSM 1 and 2 (Project Scrum Master) Certified.

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