Sap Manager
Resume:
Harsh Rampal
SUMMARY:
Over *.** years of experience in SAP Basis Administration.
SAP Hana DB start & stop, backup/restore, Administration using Studio.
Database Administration from SAP including monitoring, backup administration for Sap Hana, Oracle, etc.
SAP s/4 Hana Certified
Fixing Troubleshooting issues related os level and sap level (memory buffer, system is down, Sap logon pad issues, etc)
Experienced working on OSS issues such as providing object keys, developer keys, and opening connection and closing connection
Experienced in working on SAP security issues – user creation, role assignments, role modification, maintaining security authorization/keys etc.
Experienced in handling RMJ – Run My Jobs tool and monitoring night batches.
Experienced in new SAP Transport management tool – Transport Express.
Importing Transports using Transport Express.
Performed System Refreshes, Oracle version upgrade, SAP s/w component upgrade.
Have working knowledge on TFSNOW,Remedy and Sysaid ticketing tool.
Experience of working on spool and printing management, and troubleshooting including installation of printers and solving users printing problems.
Experience of working with brtools, with experience in daily monitoring of jobs .
Experienced in SAP Basis day to day activities including - monitoring, background jobs
CCMS alerts, SAP Installation, start – stop procedures, Transport Management, Memory Management SAP Notes and others.
Responsible for user management including creating/disabling users, assigning roles etc. and background jobs scheduling, job -monitoring, job deletion etc.
Work closely with other members of the technical infrastructure team (server, storage, network, security teams, etc.), the SAP application development team, third party application vendors as well as with IT business liaisons
Ensure adherence to regulatory and compliance requirements within SAP system design and implementation
Automate administrative and operational functions. Develop and maintain documentation of SAP user guides, system components and architecture.
Excellent team player with strong management, communications, and interpersonal skills, and ability to work in group as well as independently with minimal supervision.
Taken training in SAP HANA administration and S/4 Hana Conversion.
BASIS SKILL SUMMARY:
Setup of Transport Management System (Three System Landscape)
Client Administration, Client copy (Local, Remote), Import / Export
Provide daily BASIS support by performing the Daily Health Checks and providing necessary solutions for error minimization
SMS Setup Configuration
Email Setup Configuration and maintenance
Performance Tuning / monitoring based on CCMS alerts
Import the transport request in to the systems across the landscape in required sequence, checking TR history, logs, and transport queues.
Analyze the database and table space statistics adding data files to the table space using with SAPDBA.
Experience in applying Support Packs, Plug-ins and Kernel Upgrades using SPAM
Background job Administration – analysis of cancelled jobs and implementing corrective actions.
OSS Activities
SNOTE – checking applicability and Installation as described in the snote document.
Batch job monitoring tool-Autosys used for job creation/status modification, deletion etc., focused on root cause analysis for job failures.
Knowledge on SAP security like user administration and profile maintenance.
SAP profile maintenance and defining RFCs across the landscape.
EXPERIENCE:
Fluxkon Technologies
23 November 2020 - Present
Client - Lemongrass Consulting (Coca cola, Premier foods, Misguided, Convatec, Sisecam, Transport for London, Nationale Netherlands, etc)
Job Overview: Day to day maintenance and support of SAP systems running on AWS.
Skill Sets:
· Knowledge of S4/Hana and recent sap applications
· DB/OS knowledge from the SAP perspective
Responsibilities and Duties:
Resolution of Sysaid tickets relating to the SAP estates of our customers.
Fixing Troubleshooting issues related os level and sap level (memory buffer, system is down, Sap logon pad issues, etc)
Review and running reporting such as EWA reports to compile list of improvements.
Responsible for keeping the lights on for our client sap systems and improving on the current situation.
Implement and maintain the multiple SAP instances that comprise the SAP environment (development, test, training and production)
Introduce technical changes into the environment using a structured approach that minimizes risk and achieves high reliability, availability and performance of each SAP instance.
Develop and maintain system documentation for all SAP instances and interfaces
Provide status reports for projects to management
Responsible for user management including creating/disabling users, assigning roles etc. and background jobs scheduling, job -monitoring, job deletion etc.
Work closely with other members of the technical infrastructure team (server, storage, network, security teams, etc.), the SAP application development team, third party application vendors as well as with IT business liaisons
Ensure adherence to regulatory and compliance requirements within SAP system design and implementation
Automate administrative and operational functions. Develop and maintain documentation of SAP user guides, system components and architecture.
Fujitsu Consulting India
23 January 2017 to 28 August 2020.
Project – 1
Clients: F-TDS
Location: UK.
Starting Date : 23/December/2019 - 20/March/2020
Description: Providing 24*7 support to client on various support activities such as tickets, changes for various applications.
ROLE: Basis Consultant
RESPONSIBILITIES:
Fixing Troubleshooting issues related os level and sap level (memory buffer, system is down, Sap logon pad issues, etc)
Issues handled: implementation of Snote, Transports imports into various systems, Client opening/closing,
User master exports, profile parameter maintenance and other L1 issues.
Project – 2
Middle East Clients in Shared Support (Arkan, Panasonic, AG Auto, Sharjah Cement, Raysut, Amcan, GCC etc)
Location : Dubai
Duration: 01/2017 – 20/December/2019
Description: Providing 24*7 support to client on various support activities such as tickets, changes for various applications.
RESPONSIBILITIES:
Monitoring daily Productions systems in various landscapes and preparing reports from solution manager. Listed action items in various systems based on defined alert benchmarks and took action on them appropriately.
SMS Setup Configuration
Email Setup Configuration and maintenance
Prepared daily DEV/QA monitoring report in excel for another set of systems.
Issues handled: implementation of Snote, Transports imports into various systems.
User master exports, profile parameter maintenance and other L1 issues.
Project – 3
Clients: Southern Water.
Location: UK.
Duration: 01/2017 – 31st/October/2019
Client - Southern Water
Description: Providing 24*7 support to client on various support activities such as tickets, changes for various applications.
ROLE: Basis Consultant.
RESPONSIBILITIES:
Monitoring daily Productions systems in various landscapes and preparing reports from solution manager. Listed action items in various systems based on defined alert benchmarks and took action on them appropriately.
Prepared daily DEV/QA monitoring report in excel for another set of systems.
Monitoring tickets queue and working on various tickets.
Issues handled: implementation of Snote, Transports imports into various systems, Client opening/closing,
User master exports, profile parameter maintenance and other L1 issues.
Description: Providing 24*7 support to client on various support activities such as tickets, changes for various applications.
Project – 4
India Region Clients in Shared Support (Balaji, Kimplas, Koyo, SPRL, Supermax)
Location : Dubai
Duration: 01/2017 – 20/December/2019
Description: Providing 24*7 support to client on various support activities such as tickets, changes for various applications.
RESPONSIBILITIES:
Monitoring daily Productions systems in various landscapes and preparing reports from solution manager. Listed action items in various systems based on defined alert benchmarks and took action on them appropriately.
Prepared daily DEV/QA monitoring report in excel for another set of systems.
Issues handled: Transports imports into various systems
Academic Qualification:
(a) 10th class - 65% Marks
CBSE Board from Doon Public School
(b) 12th class - 59.4% Marks
CBSE Board from Guru Harkrishan Public School
(c) Bsc.I.T from Kuvempu University - 59.53% Marks
(d) GNIIT (Diploma) from NIIT - 65% Marks
(e) Oracle Certified Associate (OCA)
SQL Fundamentals - 100% Marks
Oracle database 11g : Administration - 93% Marks
(f) English - Impact Intermediate 2 from BRITISH COUNCIL With Grade - B
(g) System Conversion to SAP S/4 Hana Certified - 84.6% Marks
Personal Details:
Name : Harsh Rampal
Date of Birth : 11 - JAN - 1990
Address : B - 196, Shivaji Vihar, Rajouri Garden, New Delhi - 110027
Mobile : 986-***-****
E-mail : *******@*****.***
I hereby declare that the information furnished above is complete and true to the best of my knowledge.
SIGN: HARSH RAMPAL
Contact this candidate