John Philip Ybañez Lim, MBA
KEY ACCOUNT MANAGER COLLEGE PROFESSOR MARKETING AND
SALES CONSULTANT
+63-917-****-*** • **************@*****.*** • Marco Polo Residences, Marco Polo Drive Lahug Cebu City Philippines 6000 • LinkedIn URL: https://www.linkedin.com/in/john-philip-lim-mba-21925a60/ Highlights:
In October 2020, I graduated from Ateneo Graduate School of Business with the degree of Masters in Business Administration.
In 2nd quarter of 2020, I demonstrated a strong sales performance by encouraging global customer to shift their logistical requirement from Ocean to Air freight due to the ongoing pandemic. – I offered charter flights to mitigate the delays due to the pandemic.
Demonstrated success delivering key consumer insights – I see to it that I served as their consultant for any logistical requirements. I challenged myself to be relevant with digital innovation strategy and I get involved in marcom campaign support to propel customer engagement, customer maintenance and acquisition.
Team Player/ Collaborator – I am a strong believer of teamwork and collaboration. I always believe that working together will lessen the complexity of the task and in turn will always provide greater results. Education & Certifications
ATENEO GRADUATE SCHOOL OF BUSINESS (Rockwell Drive, Makati MM) Master in Business Administration (MBA, 2020)
UNIVERSITY OF CEBU (Cebu City)
BS in Business Management (BSC-BM, 2006)
Course Highlights:
Market Research & Analysis
Product Management/ Cycle
CRM & Market-Focused Strategy
Strategic Management
Digital, Mobile & Social Media Marketing
Brand & Advertising Management
Technology-Based Product
Development
Basic Accounting
Consumer Behavior
International
Sales/Marketing
International Trade
Customer Relationship
Management (CRM)
Certifications:
Performance Frontier Selling • International Logistical Experience • Updates from the Bureau of Customs and other government agencies related to logistics
Work Experience
DSV AIR AND SEA INC. (PANALPINA WORLD TRANSPORT PHILIPPINES INC.) (Cebu City, PH) • Key Account Manager Sales, 2017 to 2020
Retained a strong rapport with the existing global accounts of the company. Served as a lead point of contact for all global client matters, anticipate needs, and provide solutions that will benefit both the clients and the company. Leadership - I was managing five sales people (Cebu and Davao).
Achieved Sales target YoY.
Maintained P&L in my department.
Spearheaded Project Shipments/ Pipeline Management (Chartered Vessels and Flights).
Increased customer engagement and acquisition from 30 base customers to 70 base customers at the end of 2019.
Converted 5 country accounts to Global accounts.
Spearheaded the market segmentation and territory alignment of Cebu City.
Increased customer acquisition by utilizing the Telesales department for cold calling and profiling.
Spearheaded YoY Global Tender set by both local and international clients and counterparts.
Built strong rapport with local suppliers for both Air, Ocean, Warehousing, and Logistics.
Spearheaded the transition of Sales department from Panalpina to DSV (minimized customer fall-out due to the merger).
Had constant collaboration with Sales and Operation department pertaining to the day to day activities of these clients.
Developed Standard Operating Procedure for both new and existing clients.
Provided the company with relevant sales leads through LinkedIn and listings from the local PEZA locators.
Managed the Sales team in Cebu and Davao (Handling Tele Sales, and Field Sales). DHL EXPRESS PHILIPPINES CORP. (Cebu City, PH) • Field Sales Executive, Sales, 2013 to 2016 As a field sales executive my primary task was to manage the assigned territory. The KPIs include but not limited to the following:
a. Achievement of Sales Target
b. Retain existing busines
c. Expand current Territory
d. Timely submission and updating of CRM
e. Prepare sales quotation as required by the customer f. Pipeline Management
g. Customer engagement activities
h. All other Sales related activities that may be tasked and or assigned by the immediate manager.
Achieved Sales YoY
Awarded as one of the Field Sales with the newly acquired customers (FTB Awardee/ First Time Buyers)
Certified International Specialist best in class Trainee
Candidate for Certified International Facilitator UNIVERSITY OF CEBU (Cebu City, PH) • Part-Time College Professor, Training, 2013 to 2016
I used to teach in the University of Cebu where I handled 3rd and 4th year College students. I was a part-time college professor where I handled these following subjects. a. Management
b. Sales and Marketing
c. International Trade
d. Business Ethics
e. Economics
As a part-time college professor I need to be updated with the theoretical as well as practical aspects of these subjects in order for me to effectively communicate these concepts to my students. In addition, I have to formulate to assess their understanding and learnings.
NOVARTIS HEALTHCARE PHILIPPINES (Iloilo, PH) • Medical Representative, Sales, 2007 to 2013 As a medical representative my main task was to build strong rapport and present the clinical evidence of your products to the target physicians. Spearheaded scientific activities in my territory (Iloilo City) and encouraged physicians to prescribe my Diabetes products to their patients.
Awarded as National Sales Champion in 2009
Best product detailer in 2011
PL ASIA PHILIPPINES (Iloilo, PH) • Medical Representative, Sales, 2006 to 2007 As a medical representative my main task was to build strong rapport and present the clinical evidence of my products to the target physicians. Spearheaded scientific activities in my territory (Iloilo City) and encouraged physicians to prescribe my Cardiovascular products to their patients.
Awarded as best Trainee
Awarded as best in Product Knowledge
Awarded as Rookie of the year
Skills/ Technology Summary
CRM (Salesforce, SAP, Agora, Oracle Base Software) • Performance Frontier Selling• Need Base Selling • Training and Development • Microsoft Office • Open Office
References
Will be provided upon request