Tourism Service

CURRICULUM

VITAE

OF

PHUMELELO SWEETNESS MALEDI

Phumelelo Sweetness Maledi

Date of Birth: 1999-08-25

ID: 990-***-**** 081

Gender: Female

Nationality: South African

Languages: Tswana, English and Zulu

Contact No.: 072-***-****

Email: *******************@*****.***

Address: 441/7 Montana Street, Ext.0 Cosmo City

Johannesburg

EDUCATION

SCHOOL NAME: Tshwane Secondary School

Dates Attended: 2012-2016

Highest Grade Passed: Grade 12

Subjects: English, Afrikaans, Mathematics, Physical Sciences, Life Sciences, Tourism, Life Orientation

TERTIARY INSTITUTION NAME: Damelin Pretoria City

Dates Attended: 2017-2019 (3 years)

Qualification Gained: National Diploma in Travel and Tourism Subjects/Modules: Travel and Tourism Management, Travel and Tourism Marketing, Travel and Tourism Development, Travel and Tourism Practice, Tourism Communications, End-user Computing, Law for Tourism, Cultural Tourism, Public Relations, Eco-tourism, Galileo WORK EXPERIENCE

Employers Name: Sheraton Pretoria Hotel (5 star hotel) Employment Dates: 2019

Reference: Mr Sibusiso (012-***-****/073-***-****) Work Duties:

Housekeeping – wash and iron linen, change bedding and clean bathrooms

Restaurant and Room service – waitressing ( keep buffet area clean) and delivering orders to rooms

Banqueting – set up for meetings and events, keep coffee station clean, serve food and keep glasses filled.

Employers Name: Red Cloud Spur Steak Ranches

Employment Dates: 2018

Reference: Ms Sonja (060-***-****)

Work Duties:

Greet and escort customers to their tables

Present menu (required to know everything on the menu to provide detailed information about portions and ingredients), inform customers about specials and offer menu recommendations.

Upsell additional products when taking orders ( Check IDs to ensure they meet age requirements for consumption of alcohol)

Prepare tables by setting silverware and placemats.

Maintain a tidy area by taking dirty plates to kitchen for cleaning

Check with customers to ensure they are enjoying their meals and take action to correct any problems

Provide excellent customer service.

Interests, skills and abilities

Reading, sight-seeing, sports, good communication skills, team player, work well under pressure, computer literate.

Contact this candidate