Sales Customer

TIARRA FERRELL

**** ****** ** ******* ****, IL, *2040 618-***-**** ***************@*****.***

CAREER OBJECTIVE

Hard-working professional with 3+ years of experience and a proven knowledge of direct sales, customer loyalty, and customer needs assessment. Aiming to leverage my skills to successfully fill the Call center representative role at your company.

PROFESSIONAL EXPERIENCE

Metro by T-mobile, granite city, IL

Sales Lead, May 2018 – Present

Opening /Closing the store

Counting money, phones, accessories

Cleaning the store

Greeting every customer and right-fitting their needs from beginning to end Answering the phone, and occasionally calling out

Providing 1st class customer service

Club Fitness, granite city, IL

Front desk, Oct 2015 – Jan 2017

Greeting customers and being friendly

Having customer service skills

Offering our supplement products

keeping gym and equipment clean for the members

occasionally signing up new members

Answering the phone and making outbound calls frequently EDUCATION

South Western Illinois College

granite city, IL

Completed coursework towards A.A. Psychology (May 2017) ADDITIONAL SKILLS

I learn new skills quickly

I do very well in customer service

I'm quite skilled in listening

REFERENCES

SAMANTHA FERRELL, Nurse, sterns

618-***-**** - Step-mother

SAM ZHU, Owner of a metro by t-mobile franchise, Metro by T-mobile

636-***-**** - ****.********@*****.*** - Current employer IMANI SHELTON, Sales Lead, Metro by T-mobile

314-***-**** - Current Co-worker

Contact this candidate