Group Vice President, Global P&L owner
Resume:
NILESH SHASTRI
*************@*****.***
SENIOR EXECUTIVE LEADER, P&L OWNER
Engineer, 24 Yrs: Oracle, MetricStream,
Birlasoft, Marlabs, NIIT
CAREER HIGHLIGHTS
Senior Technology Professional. Engineer, 24 years of global experience with leading organization inclusive of Oracle, MetricStream, Birlasoft, Marlabs and NIIT
Business & Services Delivery Leadership. Led global operations for MetricStream & Birlasoft with multi-million dollar revenues and large teams with track record of achieving 40% YOY Growth
Global Program Management Leadership. Successfully led large global implementation programs with multi-million dollar revenues for Standard Chartered, HSBC, Barclays, UBS, and Citibank etc.
Process Excellence Expertise. Successfully led process excellence in Program Management and Operations leading to cost reduction, better efficiencies and productivity
Domain expertise in BFSI, Government & Education and implementation on Oracle EBS and GRC technologies
WORK HISTORY
interface.ai, Bangalore Jan’19-May’19
Vice President – Global Operations
Head of Global Operations, leading P&L for Professional Services, R&D, Product Management for a product startup providing a robust platform for conversational AI. The company is operational in San Mateo, CA and Bangalore, India
Established all the Organization statutory compliance processes along with Delivery and Quality Management processes for the startup
Achieved SOC I & II Type 1 certification
MetricStream, Bangalore Aug’12-Jan’19
Group Vice President – Global Services
Business Unit Head, leading P&L for BFSI, Government & Education, verticals with revenues of USD 70 M, responsible for implementation and support of Governance, Risk and Compliance Products with a team of 600 in US, Canada, Europe and India for top Banks like Fannie Mae, HSBC, Standard Chartered, Barclays, Bank of America, UBS, Citibank, Bank Julius Baer etc.
Led 40% YOY growth in customer base & executions thereby achieving 5X revenue growth in 6 years
Achieved revenue growth from USD 3M / quarter to $15M / quarter and increased the GS gross margins to 28%
Grew team size from 175 to 900
Achieved cost reduction of 20%
Enhanced external to internal defect ratios from 1.5 to 0.3
Enhanced Project and Program management span from $500K to $3.5M per PM
Reduced Red accounts from 45% to 18% of the portfolio & Amber accounts from 40% to 25%
Devised and implemented the Enterprise Engagement model and Global Delivery management processes to enhance the customer experience thereby reducing RED accounts and increasing the NPS
Reduced the account churn and brought it under 5% from 10%
Led Global implementation for Standard Chartered Bank worth USD 12M of Operational Risk management framework across 63 countries and 9 business divisions
Implemented Citibank Internal Audit solution worth Size USD 6M, for the entire Citi group, a reusable solution, used with HSBC, SCB, UBS and other global banks, generating USD 30 M revenues for the company
Led implementation of HSBC Internal audit solution, worth USD 8M. This helped further productize the solution adding to the revenue of the company.
Mazars, program implemented worth USD 20M, deploying the external audit solution This is one the most influential and resalable solution and IP created helping company MSI, generate multi-million dollar revenues
Led Barclays Bank’s ORM implementation for USD 12M, globally, the third largest system implemented by Barclays globally, a critical solution for compliance and regulatory reporting
Birlasoft, Bangalore Oct’10-Aug’12
Global Practice Head - Oracle
Global Practice Head, leading P&L with revenue responsibility of USD 28 M, covering US, UK, Singapore, Australia and India with a global team of 400. Responsible for implementing Oracle ERP Applications (e Business Suite). Leading clients included GE Healthcare, GE Money, GE Capital, GE Aviation, GE Electrical, GE Energy, Sapient etc.
Achieved revenue growth from USD 18 M to USD 28 M and gross margins growth from 25% to 33%
Led operations growth from 280 to 400 FTE’s
Played a key role in growing Non-GE portfolio of Oracle practice by over 40% with focus on Topline and margins
Doubled the revenue with aggressive wins in GE’s competitive bidding situations more by value selling than price
Won some of the first EBS R12 implementations in GE in extremely competitive bidding situations
Built Center of Excellence for Oracle ERP industry solutions
Introduced process and role optimization across the organization
Implemented R12 implementation methodology based on OUM basics, used toolkits created for accelerated deployments and seamless upgrades to R12
Brought in role based quality testing and introduced RTM to enhance the quality and deliverables checks right from the stage of the requirements to the final delivery of the solution
Apps Associates, Hyderabad Jan’08-May’10
Vice President – Global Development Center
Global Delivery Center Head, leading P&L within ME and APAC with revenue responsibility of USD 30 M, responsible for implementation of Oracle EBS with a team of 400
Led Revenue growth from USD 18M to USD 30M and team growth from 190 to 400
Grew the ARR account renewal margins from 50% to 63%
Enhanced processes to deliver revenue of USD 30 M with USD 75K per person
Brought in quality initiatives to bring down quality rework to less than 18% from 35%
Devised shared services model
Marlabs Inc, Bangalore Oct’06-Jan’08
Practice Manager
Practice Head for Oracle EBS, responsible for Sales and Delivery, revenue pipe of USD 4 M, leading a team of 40. Reporting to Global Delivery Head
Built a revenue pipe of USD 4 M with realized revenue of USD 1.5 M from scratch
Set up Oracle Practice focusing more on building markets (hunting) and penetrating (farming)
Built delivery processes, SDLC. Introduced delivery models for fast track vs enterprise engagement models
Moved the focus from T&M staffing on Oracle to Fixed price based project delivery and managed services
Set up processes, document standards, delivery and quality standards to support Oracle customers globally
Devised the basic QA and QC processes, identifying the opportunities for automation in the EBS testing processes
Oracle Corporation, Bangalore Aug’01-Sep’06
Senior Delivery Manager
Responsible for delivery of large multi-million dollar programs Oracle ERP, leading a team of 120 in US and India. Reporting to Practice Head
Led the largest implementation program worth USD 135 M for over two years
Steered efforts in designing the solution, as a part of presales and sales process, completely owning execution for over 2 years
Led one of the largest projects with peak size over 185 people offshore and over 30 onsite which was acknowledged as the Best project within Oracle NAIO for over 3 years in various segments of recognition across the organization
Successfully managed largest project single handedly with over USD 5 M per month
Built manufacturing practice in North America and managed some of the largest remediation projects
Kickstarted setup of India Operations division of North America consulting
Worked as a Core member of Global Team that created the estimation tools used by Oracle consulting globally
NIIT Ltd, Pune Mar’99-Mar’01
Senior Consultant
Responsible for implementation of Oracle EBS. Played a key role in laying the foundation to App & Solution based selling within the organization. Led 2 of the first critical wins on Oracle Apps. Successfully set-up processes & supported artifacts for the Apps based selling
KOEL, Pune Jun’96-Mar’99
Engineer
Contributed to Product features, Beta Testing and Validation sessions at Oracle. Played a key role in devising the BOM structures, redefining and designing processes to meet manufacturing and process needs for ERP and statutory reporting based on excise norms. Core Member of Team implementing Oracle Apps across KOEL group
Training & Certifications
rIIM Bangalore – Leadership Trainings on Organization Change management
rEmeritus Institute of Management, Singapore – Post Graduate Diploma in Leadership (GPA 10.0)
Academics
rBE - Mechanical Engineering, Pune University in 1996
Personal Data
rAge: 45 Years
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