Front Office Manager

CURRICULUM VITAE

ANANYA SOM

Mobile : +91-837*******

E-Mail : **********@*****.***

Address:Indrakanan,near Durga Mandir Burdwan-713103India.

Professional Synopsys

A result oriented Administrative professional, having experience in HR, Administration and sales co-ordination.

Skill Sets

*Front Office *Call Management

* Office Administration * Vendor Management & Negotiations

* Visitors Management *Travel Arrangement

*Courier Management *Attendance Management

* Sales coordinator * Housekeeping management.

Work Experience

Working as Front Office Executive at S.G Analytics from 26th September 2018 to till date.

Worked as an Admin Executive at Jet Freight Logistics Limited from May 2017 to 31st July2018

Worked as an Office Coordinator at Smarts Home Colonisers Pvt Limited.from November 2013 to August 2014.

Job Responsibilities:

As an Admin

Managing front desk

Handling inbound calls (EPBX) for complete organization.

Visitor Management system

Attending visitors & arranging for their visits on different floor (Via Access card)

Supervising house- keeping staff for timely cleanliness of office.

Vendor Management (Attending vendor and managing their regular bills).

Monitor office supplies, pantry, medicine and place orders when necessary

Coordinating with different departments to resolve queries/task assigned.

House Keeping Management

Cafeteria Management

Courier management – Incoming and outgoing couriers tracking

Arranging for Birthday party, New Joinee Lunch Party,Client meal.

Helping in Travel Arrangements like Visa, Hotel, Flight, Travel Insurance, Cab, making different supporting documents and maintaining details of the traveler and travel details.

Joining formalities for New Joiners which includes Collecting of Documents, filling the joining forms and maintaining employee records.

Arranging for Interview

Managing employee attendance,reporting deficiency in working hours and overall leave management by coordinating with employees.

Managing Manager Email and calls

Meeting room booking

Guest House Booking and Employee relocation.

Assisting HR in Induction.

As a Sales Coordinator

Managing project and conducting research

Coordinating between clients,airlines and companies

Preparing Quotation: based on freight rate for shipment as per customer request.

Quotation follow up

Preparing and editing correspondence,reports and presentations

Maintain calendars-arrange, coordinate and scheduling meetings with airlines and customer

Arrange special meeting facilities(eg-food, PC projector) send meeting confirmation emails, prepare and distribute meeting materials.

Preparing D.S.R report on weekly basis.

Organizing and maintaining Files and records.

Preparing Quotation for Plot sale.

Creating Advertisement regarding Project in different sites (Quikr, Magicbricks,99acres) and Newspapers.

Updating advertisements regarding projects on regular basis

Arranging pamphlets and Posters for Marketing.

Preparing Registry documents for Customers.

Updating Customer regarding development in projects.

Sending festival wishes and greetings to customer

Attending visitors in the absence of Manager and take the information and pass it to COO.

Replying to emails of Customer queries regarding Project.

Arranging Site visit and planning schedule for the customers.

Education, Certifications & Language Proficiency:

Master of Science – Microbiology from The University of Burdwan, West Bengal

One year Diploma in Computer Applications

Knowledge of MS Word, MS Excel, MS Outlook,Internet, and Basic Knowledge of PowerPoint

Languages Known: English, Hindi and Bengali

Personal Information

Dob: 19-08-1990

Nationality: Indian

Declaration

I hereby declare that the information given above is true to the best of my knowledge.

ANANYA SOM

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