Sales Service
Resume:
MARICEL AGUIRRE
SENIOR SALES CONSULTANT
PROFILE
* ***** ** ********** ** sales industry, focused and articulate individual who possesses a friendly and personable approach along with strong time management skills and the ability to listen carefully to client needs. Having the positive mind and attitude help me produce results and being able to quickly build outstanding customer relationships.
CAREER OBJECTIVE
To handle a position in a growth oriented company that would boost my personality, leadership and technical skills that could offer career advancement and opportunity to develop myself professionally with continuous learning and practice.
CONTACT
Mobile:
EMAIL:
**************@*****.***
HOBBIES
Travel
Eat
Explore
EDUCATION
FAR EASTERN UNIVERSITY
JUNE 2005 – APRIL 2009
BACHELOR OF ARTS MAJOR IN MASS COMMUNICATION
WORK EXPERIENCE
Fitness First PTE LTD - SENIOR SALES CONSULTANT
JULY 2014–JUNE 2020 (SINGAPORE)
Conduct and training / coaching for new hires and sales team. Identify and assess training needs to determine gaps for further improvement on training materials, and to increase product knowledge and capabilities.
Achieve monthly membership sales target within the minimum Key performance indicator (KPI), and achieve ratios through the use of marketing materials and support in constructive manner to effectively maximize the achievement of sales goal and successfully managing the sales team.
YIYUN PTE LTD - ASSISTANT SALES MANAGER
NOVEMBER 2012–JUNE 2014 (SINGAPORE)
Determine annual unit and gross-profit plans by implementing marketing strategies and analyzing trends and result. To establish sales objectives by forecasting and developing annual sales quotas for regions and territories projecting expected sales volume and profit for existing and new products. To hit KPIs (Key Performance Indicator) every month.
Coaching the team to establish a good service to each consumer.
J.V Fitness PTE LTD (CALIFORNIA FITNESS) - FITNESS CONSULTANT
NOVEMBER 2011–OCTOBER 2012 (SINGAPORE)
Source and develop client referrals. Develop and maintain sales and promotional materials. Conduct direct marketing activities. Make sales calls to new and existing clients. Respond to sales inquiries and concerns by phone, electronically or in person. Ensure customer service satisfaction and good client relationships.
Arvato Digital Services -Customer Service Representative
AUGUST 2009- FEBRUARY 2010 (PHILIPPINES)
Attract potential customers by answering product and service
questions; suggesting information about other products and
services, and maintains customer records by updating account
information. Resolves product or service problems by clarifying
the customer's complaint; determining the cause of the
problem, selecting and explaining the best solution to solve the
problem ; expediting correction or adjustment; following up to ensure resolution.
SKILLS:
Good Communication Skills
Positive Attitude
Willingness to learn
Resilience
Time Management
Leadership
Adaptability
Self Motivation
Strategic Prospecting Skills
Active Listening Skills
CERTIFICATE
SWQ Service Leadership (Singapore Workforce Skills Qualification)
Sales Force CMR certified
I hereby certify that the above statements are true and correct to the best of my knowledge.
Maria Maricel Agustin
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