Food Service

Amanda R. Waseskuk *** Highway ** NE

Mchenry, ND 58464

Cell: 515-***-****

E-mail: *******@***.***

Experience

Village Inn

Server

Server with the following responsibilities:

• Greeted customers and seated them

• Took food and drink orders

• Quickly learned new seasonal menu items before launch date

• Memorized all the differenced between certain food items

• Knew when to ask which sides the customer wanted depending on what meal they ordered and what it came with

• Delivered food to corresponding tables

• Checked on customers after they received their food to make sure everything was correct and to see if they needed anything else

• Continuously would check on multiple tables to make sure things were going great

• Quickly caught on to the computer system (POS)

• Able to remember multiple things and who asked for what and what needed to go where

• Worked quickly and efficiently

• Completed all side work before clocking out

• Thanks customers for coming in and invited them back

Centurylink

Call Center Repair Technician

Repair Technician with the following responsibilities:

• Answered phone calls from customers having issues with their internet

• Worked on the computer while talking to the customer on the phone

• Learned how to work 7 different computer programs

• Was taught how to easily multitask because the job required me to take calls my entire shift and work with the computer while talking to the customer to help them with their internet and explain to them possible problems that could be happening

• Used the computer to do anything and everything such as sending messages to managers, to clock in and out, use the instant messenger that was for the entire company for coworkers to help each other

• Knew how to talk to customers over the phone in a way that made them feel relived and able to trust me to help them

• Became extremely more skilled in multitasking

Texas Roadhouse

Server

Server with the following responsibilities:

• Greeted customers, introduced myself took food and drink orders

• Delivered drinks to appropriate tables/customers

• Placed tables plates and drinks on server trays and took them to the corresponding table

• Checked back with customers to make sure their food was correct

• Continually would check on all of tables that were assigned to me to make sure all customers at my tables were happy with their service and had everything they needed

• Dropped off checks to tables who were done eating

• Swept and mopped floors, sanitized and restocked tables

• Completed all side work before clocking out

Trophy’s Sports Bar & Grill

Bartender/Server

Bartender/Server with the following responsibilities:

• Greeted patrons and took food and drink orders

• Entered orders into the computer (POS) and sent it in to the kitchen and bar

• Recommended popular drinks and food items to up-sell

• Placed plates of food on trays, carried them and served them to the correct table

• Checked in with customers to make sure their food orders were correctly cooked and were not missing anything

• Made time to check back in on all tables to make sure they had everything they needed and to get them something if they needed it

• Dropped off receipts to tables once I made sure they did not want/need anything else

• Would pre-buss tables while customers were eating to get dirty dishes out of their way

• Sanitized and wiped down entire table, chairs, menus and special signs

• Swept and mopped entire restaurant floor, covered open alcohol bottles, hand washed specific glassware.

• Turned off all lights, neons and tvs. Made sure cleaning checklist was complete

• Locked all doors at the end of the night.

Wellmans Pub

Bartender/Server

Bartender/Server with the following responsibilities:

• Learned how to use the computer system that this restaurant used

• Took orders quickly and efficiently

• Sent food and drink orders through the computer (POS) to the kitchen

• Made sure customers were happy with their service

• Maintained a clean and organized work environment

• Checked on all customers to make sure everything was going good and to see if there was anything they needed

• Seated new customers in designated sections

• Was constantly multitasking going back and forth from table to kitchen and remembering all the side things customers needed( sides of sauces, drink refills, napkins, straws, ect)

Hy-Vee Drug Store

Sales Associate/Customer Service

Sales Associate and Customer Service with the following responsibilities:

• Opened, Worked and Closed cash registers, postal services, western union services, lottery machines, and money order station

• Was promoted to work the customer service counter (answering and transferring calls, postal services, faxes, handled lottery machines, money orders, worked in detail with all things western union, money transfers, sending money to different countries.)

• Took care of all returns and exchanges

• Cashed Employee checks

• Was responsible for making shift schedules

• Worked the cash registers, POS systems, ect

• Held manager duties when needed

• Cleaned Customer Service are at closing time, shut down all stations (photo, key maker, western union, postal, lottery, regular cash register, fax machines and turned phone to voicemail only mode)

• Counted all drawers out, counted out all lottery winnings, ect.

• Gave coworkers the okay to leave and signed off on their clock out if their drawers were not short money, and if they had done all their cleaning and side work

Herbert Hoover High School

May 2011

High School Diploma

Computer Class

• Microsoft Word – 2007-2008 school year

• Microsoft PowerPoint – 2008-2009 school year

• Microsoft Excel – 2010-2011

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