Medical Social Worker

Keryn L. Hawthorne, LMSW

***** ********* *******, ******, ** 78729 ● 512-***-**** ● ********@*****.***

Licensed Medical Social Worker - Licensed Massage Therapist

Resume

Currently pursuing part time remote contract work with a flexible schedule. Experience in social work gives me a foundation of excellent work ethics, working with deadlines, and attention to detail in documentation.

Experienced social worker, with over 8 years of performing professional case management for seniors and their families, as well as 2 years of administrative work in state government with the State Supported Living Centers. Responsibilities have included reviewing Living Options and Community Living Discharge Plans (CLDPs) for content and accuracy, needs assessments, case management, discharge planning, education and facilitation of legal forms (guardianship, Advance Directives, Power of Attorney, Medicare) and helping connect clients to and complete applications for the community resources they need to maintain their independence as long as possible. Facilitating supportive counseling with individuals and their families.

Skills:

Implementing systems to promote efficiency and accountability.

Thorough and consistent documentation

Staff Trainings

Behavior Management

Collaborating with an Interdisciplinary Team

Coordinating services with community providers

In depth knowledge of community resources

Managing transportation and appointments

Supportive Counseling

End of Life Planning

Internet Proficiency

Windows XP Professional

Microsoft Excel, office, and word programs

MDS 2.0 and Care Planning (ISP)

Public Speaking

Basic level Spanish and American Sign Language

Interpersonal, Educational, and Counseling skills

Organization and Multitasking

Dynamic career with strong leadership, relationship building, problem-solving, planning, team-building and program/project management skills. Positive solution focused approach. Currently holding Texas licensure (LMSW, LMT), with basic skills in Spanish and American Sign Language. Experience with planning educational and recreational activities, events, and conferences; public speaking, and extensive experience and knowledge of computer systems and the Internet.

Education / Certifications / Training

Graduate of Lauterstein-Conway School of Massage – May, 2018

CPR/First Aid - 12/12/2018

Master of Social Work – Arizona State University

Certified Gerontologist – Arizona State University

Bachelor of Social Work – Arizona State University

Austin community College – Spanish I, Sign Language Interpretation IV- VI

Certified Oncology Massage Therapist

Certified Manual Lymphatic Drainage Therapist – Klose Training

Advanced Training in Pre and Perinatal Massage

Affiliations and Licensing

Licensed Master of Social Work - Texas State Board of Social Work Examiners

Licensed Massage Therapist – Texas Department of Licensing and Regulation

Professional Experience

Tao Massage/Artichoke Hearts Healing

Austin, TX

Licensed Massage Therapist

October, 2019 – March, 2020

Performed massage therapy in a spa environment.

Texas Home Health Hospice

Austin, TX

Licensed Medical Social Worker - PRN

January, 2016 – July, 2016

Provided a wide range of psycho-social services to home bound patients and their families, including needs assessments, supportive counseling, long term care counseling, advanced directives, helping connect patients to community resources, and other problem solving.

Department of Aging and Disability Services at Austin State Supportive Living Center

Austin, TX

Contractor – Continuity of Services Specialist

January, 2015 – July, 2015

Worked under general supervision of the Continuity of Services Coordinator. Assisted with developing community living discharge plans. Assisted with conducting meetings related to the transition process, and developing associated documentation. Assisted with educating the interdisciplinary team (IDT) members regarding the transition process, and associated assessments.

Department of Aging and Disability Services at Austin State Supportive Living Center

Austin, TX

Program Specialist V - Admissions and Placements Coordinator

June, 2013 – September, 2013

Worked under general supervision of the Assistant Director of Programs. Coordinated services for individuals at the Austin State Supported Living Center. Served as the primary facility contact for the State Office, Local Authorities, other state facilities, and the courts. Facilitated residential community placement for the facility. Assisted Interdisciplinary Teams (IDTs) in complying with internal and external policies and procedures related to admission and discharge. Effectively communicated with families and friends of person's served to ensure compliance with internal/external policies and procedures. Coordinated data collection and completed reports on census, admission and discharges as requested by central office. Attended required meetings and participated in committee functions. Other duties as assigned. Supervised other employees of the Admissions and Placements department. Provided facility training.

Department of Aging and Disability Services

Austin, TX

Program Specialist V – Living Options Specialist

February, 2011 – June, 2013

Performed complex consultative work monitoring and assessing the Living Options discussions for persons residing in a State Supported Living Center (SSLC). On-site monitoring of Interdisciplinary Teams (IDTs) as they completed Living Options discussions. Reviewed and maked recommendations from a 10% randomly selected sample of all Living Options discussions held at the SSLCs on a monthly basis. Worked closely with the facility Directors of Admissions and Placement, and regularly consult with the facility Qualified Intellectual Disability Professional (QIDP) Coordinators regarding the IDT's identification of needed supports and services for persons referred for alternate placement, identification of barriers to alternate placement, and initialization of programming to overcome the identified barriers. Also worked closely with the Promoting Independence Department at the Department of Aging and Disabilities (DADS) state office with issues related to the Money Follows the Person Demonstration, survey distribution, etc.

Committee Member for HHSC Enterprise CEU Planning Committee, and Social Work Month Planning committee.

Has presented CEU seminars and webinars. Has provided training for employees, served on the Human Rights Committee (HRC) at the SSLC, and assisted with facilitation of community referrals and HRC referrals.

Cedar Park Regional Medical Center

Cedar Park, TX

Licensed Medical Social Worker - PRN

November, 2010 – November, 2011

Performed complex discharge planning facilitation for designated patient populations including psychiatric patients, Teenage mothers, Hospice candidates, chemical dependency issues, adoptions, which involve extensive community resource referrals and patient/family counseling. Performed assessments assists the physician in developing the appropriate plan of care. Worked with the Crisis Intervention Team (CIT) for Peace Officer Emergency Commitment (POEC). Coordinates with CPS and APS when necessary. Provides patient/family counseling, psychosocial assessments, evaluations and crisis intervention by referral. Documented counseling services in the medical record upon completion of the intervention. Ensured timely communication of relevant psychosocial information to physician and other identified significant care providers in order to facilitate appropriate patient care in the hospital and anticipated needs at discharge.

Manor Oaks Nursing Center

Rockdale, TX

Director of Social Services

August, 2009 – September, 2010

Attended to the needs of residents and families, maintained up to date MDS, Care Plan reviews, and progress notes, worked closely with Administrator and Director of Nursing (DON) to manage complaints, worked closely with Billing Office Manager to manage Medicare and Medicaid applications and renewals, conducted in-services for employees, organized referrals, medical appointments and transportation, monitored safety procedures for residents and participated in weekly high risk meetings, provided counseling for residents and families, coordinated psychiatric and psychological visitations as well as other ancillary services, created behavioral monitoring tracking systems and other spread sheets, tracking systems and organizational systems for the purpose of optimizing efficiency.

Texas Home Health

Georgetown, TX

Licensed Medical Social Worker, PRN

June, 2009 – August, 2009

Provided a wide range of psycho-social services to home bound patients and their families, including needs assessments, supportive counseling, long term care counseling, advanced directives, helping connect patients to community resources, and other problem solving.

Lake Area Home Health

Cedar Park, TX

Licensed Medical Social Worker, PRN

June, 2009 – August, 2009

Provided a wide range of psycho-social services to home bound patients and their families, including needs assessments, supportive counseling, long term care counseling, advanced directives, helping connect patients to community resources, and other problem solving.

Odyssey Health Care

Austin, TX

Licensed Medical Social Worker

April, 2005 – June, 2009

Provided a wide range of psycho-social services to terminally ill patients and their families, including regularly assessing the patient and family psychosocial needs, and pre-bereavement/anticipatory grief needs. Implements the Plan of Care provisions to meet their needs, which include: supportive counseling, education about the end of life process, helping connect patients to community resources, problem solving, and improving quality of life through companionship. Regularly re-evaluates the patient’s and family’s psychosocial needs with an interdisciplinary team.

Capitol City Nursing and Rehab

Austin, TX

Director of Social Services

March, 2004 – April 2005

Attended to the needs of residents and families, completed Medical Data Sets (MDS 2.0) and Care Plan reviews, managed complaints, conducted in-services for employees, organized and implemented educational opportunities for families, monitored safety procedures for residents, participated in monthly quality assurance meetings, provided counseling for residents and families as needed, coordinated psychiatric visitations, created behavioral monitoring tracking charts, provided orientation and training for new employees. Left position to pursue interests in hospice care.

Jewish Family Services

Austin, TX

Director of Senior Programs

October, 2002 – August 2003

Planned and implemented cultural, educational, and social activities for seniors, attended to the needs of participants, and kept accurate statistics and files. Overall participation increased from 0 to 200, with an average participation of 90 people per month taking advantage of these programs. Left position because the contract was changed to part time.

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