Alonzo Jennings

SOC / Security Engineer

Kansas City, MO 64106

adkonp@r.postjobfree.com

308-***-****

I maintain a rapidly changing environment while still providing solutions that preserve compliance, access and security. I evaluate risks & threats while adopting adaptive security policies, processes,

& technologies. Experienced in conducting security monitoring via IDS, File Integrity monitor, logs,

& incident responses. I've also searched IT security issues & solutions & presenting ideas in a business-friendly &/or user-friendly language. All while creating information security documentation & implementing best practices.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assoicate SOC Engineer ( Security Operations Center ) Optiv Security - Leawood, KS

December 2018 to Present

Enterprise firewall administrator/Firewall policy maintenance

• Troubleshoot customer systems issues via the phone and open/track trouble tickets in ticketing system.

• Facilitate customer communication, via phone and email to follow-up on open issues and to communicate status of open ticket issues.

• Update open ticket status for both Engineering and other Support Technicians within the ticketing software application.

• Assist SOC staff with lab systems configurations.

• Maintain technical knowledge and troubleshooting skills on the SOC supported products and services.

• Perform other duties as assigned.

Experience with Check Point and Palo Alto firewalls and some F5 load balance Experience with Cisco products

Help Desk Technician

ISPN - Lenexa, KS

January 2014 to December 2018

• Modem Configuration • Router / 3rd Party Router Configuration

• Video Support

• Managing IP Conflicts

Account Officer

Whisper Rock - Overland Park, KS

February 2013 to January 2014

Facilitated sales opportunities

• Answered phone calls, written correspondences/emails

• Used technique and skill to provide quality service Clients Resolutions Specialist

Integrity Financial Partners Inc - Overland Park, KS April 2010 to February 2013

Assisted clients with resolving passed due obligations while building a lasting report

• Updated financial information into a complex computer system

• Offered immaculate quality service by setting professional standards, goals and accomplishing daily tasks

Account Specialist

Encore Receivables Management - Olathe, KS

September 2009 to April 2010

Advocated numerous customers with resolutions to their concerns

• Utilized retained knowledge to provide valuable leadership

• Maintained record numbers in reaching monthly quotes Unit Supply Specialist (92Y)

US Army - Lawton, OK

February 2005 to December 2008

Completed basic training (top ranked)

• Maintained Military duties and values

• Organized and issued supplies, material for import and export shipments

• Managed, conducted, and kept accountability of inventory

• Arranged military related ceremonies for company battalion

• Consistently challenged with vigorous climatic elements that develop mental and physical aptitude Skills

• TECHNOLOGY SUMMARY Efficient on the following Windows 95, 98, NT, 2000, Me, XP, CE, Vista, 7, 8 Macintosh OS9, OS X, iOS All major e-mail clients Dial-up, Cable, DSL, Wireless, Fiber, IPTV, Video, Phone, Apple iOS, Android, Tablets, Game Consoles, Security Systems & more able to configure emails on email clients / familiar with incoming / outgoing server settings / incoming and outgoing ports capable of pinging out on pc / tracert / ipconfig / release / renew etc to determine issue familiar with logging into routers PPPoE / PPPoA / DHCP / STATIC router configuration and also able to set on PC / MAC etc > much more to go into depth

• Linux

• LAN

• Network Firewalls

Certifications and Licenses

CCENT ( Cisco Certified Entry Network Technician ) November 2018 to November 2021

currently working towards CCNA ( Cisco Certified Network Administrator ) CCSA ( Check Point Certified Security Administrator ) February 2019 to February 2021

Cyber Security Certification

Additional Information

Skills Microsoft Word, Excel, Power Point

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