Security Engineer
Resume:
Alonzo Jennings
SOC / Security Engineer
Kansas City, MO 64106
***********@*******.***
I maintain a rapidly changing environment while still providing solutions that preserve compliance, access and security. I evaluate risks & threats while adopting adaptive security policies, processes,
& technologies. Experienced in conducting security monitoring via IDS, File Integrity monitor, logs,
& incident responses. I've also searched IT security issues & solutions & presenting ideas in a business-friendly &/or user-friendly language. All while creating information security documentation & implementing best practices.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assoicate SOC Engineer ( Security Operations Center ) Optiv Security - Leawood, KS
December 2018 to Present
Enterprise firewall administrator/Firewall policy maintenance
• Troubleshoot customer systems issues via the phone and open/track trouble tickets in ticketing system.
• Facilitate customer communication, via phone and email to follow-up on open issues and to communicate status of open ticket issues.
• Update open ticket status for both Engineering and other Support Technicians within the ticketing software application.
• Assist SOC staff with lab systems configurations.
• Maintain technical knowledge and troubleshooting skills on the SOC supported products and services.
• Perform other duties as assigned.
Experience with Check Point and Palo Alto firewalls and some F5 load balance Experience with Cisco products
Help Desk Technician
ISPN - Lenexa, KS
January 2014 to December 2018
• Modem Configuration • Router / 3rd Party Router Configuration
• Video Support
• Managing IP Conflicts
Account Officer
Whisper Rock - Overland Park, KS
February 2013 to January 2014
Facilitated sales opportunities
• Answered phone calls, written correspondences/emails
• Used technique and skill to provide quality service Clients Resolutions Specialist
Integrity Financial Partners Inc - Overland Park, KS April 2010 to February 2013
Assisted clients with resolving passed due obligations while building a lasting report
• Updated financial information into a complex computer system
• Offered immaculate quality service by setting professional standards, goals and accomplishing daily tasks
Account Specialist
Encore Receivables Management - Olathe, KS
September 2009 to April 2010
Advocated numerous customers with resolutions to their concerns
• Utilized retained knowledge to provide valuable leadership
• Maintained record numbers in reaching monthly quotes Unit Supply Specialist (92Y)
US Army - Lawton, OK
February 2005 to December 2008
Completed basic training (top ranked)
• Maintained Military duties and values
• Organized and issued supplies, material for import and export shipments
• Managed, conducted, and kept accountability of inventory
• Arranged military related ceremonies for company battalion
• Consistently challenged with vigorous climatic elements that develop mental and physical aptitude Skills
• TECHNOLOGY SUMMARY Efficient on the following Windows 95, 98, NT, 2000, Me, XP, CE, Vista, 7, 8 Macintosh OS9, OS X, iOS All major e-mail clients Dial-up, Cable, DSL, Wireless, Fiber, IPTV, Video, Phone, Apple iOS, Android, Tablets, Game Consoles, Security Systems & more able to configure emails on email clients / familiar with incoming / outgoing server settings / incoming and outgoing ports capable of pinging out on pc / tracert / ipconfig / release / renew etc to determine issue familiar with logging into routers PPPoE / PPPoA / DHCP / STATIC router configuration and also able to set on PC / MAC etc > much more to go into depth
• Linux
• LAN
• Network Firewalls
Certifications and Licenses
CCENT ( Cisco Certified Entry Network Technician ) November 2018 to November 2021
currently working towards CCNA ( Cisco Certified Network Administrator ) CCSA ( Check Point Certified Security Administrator ) February 2019 to February 2021
Cyber Security Certification
Additional Information
Skills Microsoft Word, Excel, Power Point
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