JAMES FERRANTE
*****@*********************.*** 908-***-**** Union Beach, NJ 07735
Summary
Entrepreneurial Owner offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams. Always tried to give the Customer what they needed, instead of what they initially wanted; based on indepth conversations and analysis of the stated goals from the customer.
Skills
• Marketing tactics
• Customer relations
• Contract negotiation expertise
• Employee development
• Staff training and development
• Hiring and staffing
• Design coordination
• Strategic project planning
• Project estimating
• Strategic planning
Experience
Stirling Audio Services Middlesex, NJ
Owner
1/1/81 - Current
• Identified client business and operational needs and introduced services to provide solutions.
• Supervised performance of 10 - 20 workers with goals of improving productivity, efficiency and cost savings.
• Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
• Enhanced operational performance by developing effective business strategies, systems and procedures.
• Coordinated with webmaster to develop website and create online advertisements.
• Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
• Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
• Set pricing structures according to market analytics and emerging trends. Education and Training
Bentley University Waltham, MA
Bachelor of Science in Eco/Fin
06/1981
Bentley University Waltham, MA
Associate of Science in Accounting
06/1981
Accomplishments
Designed and delivered Audio Visual equipment and services to: Pope John's Visit to New Jersey
4 - US Presidents
20+ years of service at Princeton University
Product Roll-outs
Historic Events - Statue of Liberty's 100th Birhday