Address: Shimla, Himachal Pradesh

Mobile: 901-***-****

Email Id: adkofe@r.postjobfree.com

Objective

A hard working and committed individual with excellent organization and communication skills with the ability to analyse problems, find solutions and implement new systems and procedures. Having recently completed my Masters in Management, I am now looking for a suitable position with a company, where I can grow myself while making a significant contribution towards the growth of the Organisation.

Education

●Master of Management for Engineers

March 2017- November 2018

Central Queensland University, Australia

●Bachelor of Electronics and Communication Engineering

July 2010-August 2014

Baddi University, Institute of Emerging Sciences and Technology (IEET), India

Related Coursework

Computer Networks and Data Communications

Cellular and Mobile Communication

Project Management Methodologies

Organizational Change Management

Product marketing and Management

Business communications and Human resource Management

Key Skills

Technical Skills

-Microsoft Office: (Word, Excel, Advanced Excel, PowerPoint)

-Testing skills: Manual testing concepts, Functional testing, Module testing, Integration and Regression testing. Test plans, Test cases, Test strategies, Test summary reports and Bug reporting.

-Database: MySQL

Communication and teamwork

-Excellent written and verbal communication skills with the ability to communicate effectively in a professional business manner and as a part of a team.

-Good and efficient team player. I believe that teamwork is key to success of any organization and from my previous experiences of playing sport and my preceding occupations, I deem myself a virtuous team player.

Ability to meet deadlines and work pressure

-Working while studying a full-time Master’s degree has given me the time management skills to multitask and work under pressure. I am driven to meet deadlines while maintaining accuracy.

Enthusiastic, hard-working and eager to learn

-Highly trustworthy, reliable, discreet and ethical. I am always willing to learn and will always give my optimum to succeed.

-Detail-oriented, efficient and organized professional.

Employment History

Aon Services India Private Limited, India

Position: Senior Setup Configuration Specialist (Full Time)

Duration: June 2014- January 2017

Functional Testing of Configurations- Project: Total Benefit Administration (TBA)

Clients: Envoy, CA Tech, Hearst, LSG Sky Chefs

Project Description: TBA supports the management of clients (corporate and public) operating within Health and Welfare industry and suite of services include implementation of requirements, portal designs, batch schedulers, secure authentication endpoints, notification schedulers etc. are involved in running the Health and Welfare plans according to the client.

Key Responsibilities:

●Liaised with clients and understood the customised requirements regarding the interfaces, portals and modules etc., followed by the development of scope and terms of reference for testing

●Developed test plans for different setups and modules to ensure the appropriate functional aspects

●Performed different tests including the integration of modules, regression as well as units

●Liaised with the stakeholders and identified the findings from the tests with the client and production teams for rectification

●Supported and handled the client calls as well as policy discussions with offshore functional analysts, managers, business stakeholders for QA updates.

●Understood the underlying problems and resolved the ECAT and ICAT issues as reported by the client

●Managed the project documentations in terms of latest releases followed by the maintenance testing.

Automation Projects – Project: YBR Automation

Clients: Dentsu, Zimmer, PPL Corporation

Project Description: YBR Automation included the creation of client interfaces and websites for the employees to access their health and welfare benefits.

Key Responsibilities:

●Reviewed the program codes and performed detailed testing around functional logic

●Identified the problems in script, proposed and updated the modifications to debug

●Developed and discussed the QA progress reports for client stakeholder committees

●Ensured the completion of end-to-end QA exercise to resolve the identified problems within the given timeframe

Ingram Micro, Australia

Position: Quality Control Assistant (Causal Position)

Duration: September 2017 – October 2018

Key Responsibilities:

●Reviewed the Standard Operating Procedures and best practices towards Quality Control

●Defined and updated the audit programs to ensure that product ready for dispatch matched the quality standards

●Recorded the observations for defects in the goods and updated the quality checks accordingly to ensure the errors were addressed timely

●Developed training programs for learning of team members and other stakeholders across organisation

●Prepared and generated periodical quality reports for the stakeholders to update the critical issues faced within dispatch ready batches

●Performed physical inventory checks and participate in continuous improvement functions

FRESHMAX, Australia

Position: Administration and Project Coordinator

Duration: February 2019 – September 2020

Key Responsibilities:

●Manage the production stock reports and performed detailed reconciliations of production, dispatches, returns etc.

●Support the Management Teams in developing meaningful insights and decisions by provisioning of required data and presentations

●Improved and implemented the new reporting structures for data recording as well as version control, file management and documentation systems

●Manage team members and assisted in compiling performance reports.

●Communication with the stake holders and documenting the requirements.

References

To be provided on request

ADITI SHARMA

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