Administration Manager
Resume:
Curriculum Vitae of Jenal Chetty
BELLEVUE
PIETERMARITZBURG
3201
mailto:*******@*****.***
PERSONAL SUMMARY
Lead with more than 12 years' experience in office management, coordination, planning, and support of daily operational and administrative functions. Professional in a highly confidential environment with strong communication skills to meet client and company needs. A highly organized and detail-oriented team member with the ability to multi-task, an outstanding customer service skill-set and communicate effectively. To obtain a professional and challenging position that will allow me to exhibit my proven leadership abilities, as well as, customer service and administrative skills.
KEY SKILLS AND COMPETENCIES
Calendar Management
Customer Service
Administrative Support
Travel Arrangements
Scheduling
Executive Support
Microsoft Office, Excel, Outlook
Research
Hired, trained and supervised small team of administrative staff members.
Versatile professional with excellent organizational skills
Kenyona Travel and Tours (2016 August 2019 - Current)
Part Owner (Administration and Finance)
Assisting Accountants on a monthly basis with relevant documentation.
Assisting with quotes to all clients.
Invoicing, receiving and allocating payments.
Payments to suppliers via EFT.
Arrange and attend monthly meetings for Tourism SA.
Maintenance of all Vehicles in fleet
Scheduling of drivers for the day’s work.
Liaising with our clients daily.
Contacting prospective clients by phone and email.
Dealing with a diverse range of clients in the private and the public sector.
DHL Intl Express (2014 February to 2016 August 2019)
Sales Executive 3 Years
Contacting prospective clients, assessing their requirements then selling them the company’s products and services that match their needs. Also responsible for maintaining ongoing relationships with customers to foster repeat business.
Working as part of the sales team to develop both new and existing markets.
Involved in developing sales & pricing strategies.
Liaising with customers & the dealer network to answer and resolve their queries.
Identifying and then researching potential leads and opportunities. Constantly developing existing sales processes which will generate sustainable growth.
Responsible for developing own portfolio of customers.
Collecting all the information required to create a request for an estimate.
Writing accurate & informative sales reports and documentation.
Contacting prospective clients by phone and email.
Identifying the customer's needs.
Dealing with a diverse range of clients in the private and the public sector.
Evaluating competitor activity and developing appropriate responses.
Attending sales appointments at client’s premises.
Attending trade shows and exhibitions when required.
Cold calling potential clients via telephone or personal visit.
Making appointments to meet new and existing clients.
Tommy’s Auto Parts / Truck Sales (Camperdown)
Personal Assistant to the MD February 2008 to November 2011
Administration Manageress September 2004 to January 2007
Screening / Handling of telephone calls – Enquiries & Requests
Organizing & maintaining diaries
Handling of all incoming / outgoing correspondence
Organizing & Attending of Meetings, Briefing Manager on the same
Recon Bank Statements, Petty Cash, Small Claims & Personal Expenses
Producing Reports & Presentations
General Administration Duties
In-charge of CEO’s office when unavailable.
Payroll, Reconciliation of Invoices
Inventory, Supervising of Salespeople
Makro (S.A) Retail (PMB)
Customer Service Consultant January 2002 to February 2004
(Received an Award for Excellent Customer Service)
Install, Processing of new applications and issuing of cards
Customer service (queries & feedback) / Returns
Relief Switchboard operator
Liaison with Financial Institutions regarding cheque clearance
Quest Flexible Staffing Solutions (Pmb)
Test Administrator March 2007 to March 2008
Recruitment Consultant March 2008 to February 2009
Helping clients to find suitable candidate to fill their vacancies.
Involved with the marketing department to devise job adverts.
Placing adverts in relevant market journals and publications, job boards and local press.
Making phone calls to candidates who are judged to be eligible.
Conducting phone interviews with prospective candidates.
Describing the work duties, salary and benefits of a particular vacancy.
Doing background checks and verifying the references, work experience and academic qualifications of applicants.
Screening, testing and assessing candidates.
Developing a relationship with interviewees.
Receiving and reading through the CVs that job seekers have sent in to the recruitment agency
Education and Training
Matric, 1999 – Obtained an Exemption Pass (senior pass)
Heather Secondary School, Pietermaritzburg
College of South Africa, 2001
Obtained A+ Certificate
References
Company : DHL Intl Express
Position : Bookkeeper
Tel : Sharon Reddy – 060-***-****
Company : Tommy’s Auto Parts
Position Sales Manager
Mobile : Mervin Soloman - 084-***-****
Company : Kenyona Travel and Tours
Position : Director
Mobile : Denver Naidu 084-***-****
Contact this candidate