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Sales Executive Customer Care

Location:
Dubai, United Arab Emirates
Posted:
March 05, 2021

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Resume:

Pranav R. Pandya

Sharjah, U.A.E.

009**-**-*******.

******.******@*****.***

Date of Birth: 2nd November, 1975.

Occupied U.A.E. Driving License No. 3.

Accountantwith 10+ years of experience of ledger processes, account reconciliations and streamlining accounts. Possess aCertified Courses with a focus in accounting. Seeking to leverage accounting expertise and experience into a challenging role. Accountant, Sales, Marketing, Customer Care, MIS Coordinator with Overall 23+ years of experience. PROFESSIONAL EXPERIENCE

Senior Accountant

AL SHAALI MOTO TRADING EST - Dubai

March 2019 to Present

Created financial reports and supported all areas of responsibility.

Analyzed, examined, and interpreted account records, compiled financial information, and reconciled reports and financial data.

Performed process analysis, and communicated recommendations to management.

Process journal entries and perform accounting corrections to ensure accurate records.

Prepared accounts up to finalization of the Audit.

To submit and ensure the processing of all types of applications, paperwork, renewal to the local government bodies, including but not limited to visit visas, employment or residence visas, car registrations, Trade License, Custom Clearance of Imports, etc.

Providing guidance, support, and coordination in the consistent and effective application of policies, procedures, and practices of Human Resources department. DASH INSPECTORATE INSPECTION SERVICES. Dubai, UAE

Sep 2017 to Mar 2019

KEY ROLE & RESPONSEBILITIES.

Accountant

Examining bank statements and reconciling them with general ledger entries

Examining expenses submitted by employees

Keeping an eye on incoming payments from accounts receivable and outgoing payments from accounts payable

Creating company financial reports with the above information included

Analysing data collected in order to determine the state of the company’s financial health

Analysing data to understand where the company is generating and losing revenue

Examining the proficiency of the software programs used to organise data

Generating financial reports that display the company’s profits, equity and cash flow. AL SHAALI MOTO TRADING EST. Dubai, UAE

May 2011 – June ‘ 2017

KEY ROLE & RESPONSEBILITIES.

Accountant, P.R.O., H.R. Coordinator.

Created financial reports and supported all areas of responsibility.

Analyzed, examined, and interpreted account records, compiled financial information, and reconciled reports and financial data.

Performed process analysis, and communicated recommendations to management.

Process journal entries and perform accounting corrections to ensure accurate records.

Prepared accounts up to finalization of the Audit.

To submit and ensure the processing of all types of applications, paperwork, renewal to the local government bodies, including but not limited to visit visas, employment or residence visas, car registrations, Trade License, Custom Clearance of Imports, etc.

Providing guidance, support, and coordination in the consistent and effective application of policies, procedures, and practices of Human Resources department.

MODERN BUILDING MATERIAL TRADING L.L.C. Dubai, U.A.E. Jan 2010 – April 2011

KEY ROLE & RESPONSEBILITIES.

Sales Executive

Identifies business opportunities by identifying prospects and evaluating their position in the industry.

Researching and analyzing sales options.

Sells products by establishing contact and developing relationships with prospects.

Recommending solutions.

Trained and supervised new employees, ensuring they maintain fastidious attention to detail. ABE HAYAT GENERAL CONTRACTING L.L.C. Dubai, U.A.E. Jun 2006 – Dec 2009

KEY ROLE & RESPONSEBILITIES.

Accountant, MIS Coordinator.

Production and timely distribution of Customer Statements.

Reconciliation of Supplier and Customer Statements.

Preparation of Costing of all excavation & rental jobs.

Assisting in preparing Financial Statements.

Reconciliation of H.O books with garage & warehouse.

Monitoring of Petty Cash expenses.

Follow up for collection.

Preparation of monthly Bank Reconciliation Statement.

Handling procurement department for heavy vehicles machines, excavation jobs, surveying jobs.

Managing MIS report for progress of projects, activity of workshop, employees’ full records, all vehicles & machines records etc.

BHARATI CELLULAR LIMITED. Ahmedabad, India

Jan 2005 – May 2006

KEY ROLE & RESPONSEBILITIES.

MIS Coordinator.

Manage & Distribute collected information to the Sales Department.

Conducting Landline operation and Management design report (CAF Flow).

Verification and validation of Customer Application Form.

Verification and validation of Customer documents.

Compilation of various MIS related for Sales/ Business activities.

On-line of Sales/ Business Portal Entry.

Preparation of Daily Business Report & Daily Dash Board.

Compilation of Sales Incentive Report.

Compilation RCV Data for entire Sales Team.

Coordinating for various issues of Employee.

Coordinating with FTB/ STB MIS Report of Circle Office.

Resolving Sales Order Pendency and Compilation of MIS regarding SO.

Maintaining MIS regarding Employees Attendance on monthly basis.

Compilation of various Technical Report based on RFS/ Non RFS Area. RAJU SERVICES. Ahmedabad, India

April 2000 – Dec 2004

KEY ROLE & RESPONSEBILITIES.

Sales Executive.

Regular visit to the Person as per a journey cycle.

To keep in constant touch with the market.

To educate Person of the TATA TELESERVICES.

To act as de-facto with between firm and person.

To keep track of the sales.

To solve Person problem.

To get competitor information.

Identification of potential person, not selling teleservices products to increase channel based & thereby breadth of teleservices.

Solve routine teleservices related issues faced by person as per teleservices guideline.

Effective roll out of teleservices designed program and promotions followed by monitoring & analysis of the activity promotion.

Work towards achieving pre-defined targets in term of business volume & number of persons.

Ensure attendance at teleservices held events.

Spot Marketing opportunities and keep teleservices updated regularly on the market.

Suggest Marketing program & roll out after teleservices approval.

Reward:Sign of Excellence (Tata Teleservices Ltd…Award) BUSYWIRES INFOSYS PVT. LTD. Ahmedabad, India

Mar 1995 – Mar 2000

KEY ROLE & RESPONSEBILITIES.

Sales Executive.

Regular visit to the Person as per a journey cycle.

To keep in constant touch with the market.

To educate Person of the Busywires Infosys.

To act as de-facto with between firm and person.

To keep track of the sales.

To solve Person problem.

To get competitor information.

Identification of potential person, not selling Infosys products to increase channel based & thereby breadth of Infosys.

Solve routine Infosys related issues faced by person as per Infosys guideline.

Effective roll out of Infosys designed program and promotions followed by monitoring & analysis of the activity promotion.

Work towards achieving pre-defined targets in term of business volume & number of persons.

Ensure attendance at Infosys held events.

Spot Marketing opportunities and keep Infosys updated regularly on the market.

Suggest Marketing program & roll out after Infosys approval. EDUCATION

BACHELOR OF COMMERCE Gujarat University, India

Specialization in Accounting, 1996

ADDITIONAL SKILLS

Knowledge of Tally and all Microsoft Office Applications

Excellent communication skills, and ability to present complex information in an easy to understand format EDUCATIONAL CERTIFICATIONS

B.com. (Bechlor in Commerce)

CERTIFICATIONS

Certified M.C.A. (Master in Computer Application), 1997. CURRENT SALARY

AED 7,500



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