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Customer Care Contact Details

Location:
Johannesburg, Gauteng, South Africa
Salary:
7000
Posted:
March 05, 2021

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Resume:

CURRICULUM VITAE OF

NATALIE HARTY

*******@********.*** 1 Abberley Gardens

ID: 770********** Camborne street,

(Cell nr.) 060-***-**** New-Redruth, Alberton

PERSONAL PROFILE:

I am a quick learner and very hardworking. I aim to get things done right the first time. I am a friendly person with good communication skills. In a working environment I prefer to stay busy and I am very adaptable and can work under pressure. I also have a great passion to work with people.

EDUCATIONAL QUALIFICATION:

SCHOOL ATTENDED

:Hoërskool Alberton

HIGHEST STANDARD PASSED

SUBJECTS PASSED

TECHNIKON ATTENDED

SUBJECTS PASSED

:Senior High – Matric 1995

:Afrikaans

English

Economics

Typing

Biology

Home Economics

:Witwatersrand Technikon (JHB) - 1996

Afrikaans

English

Secretarial Procedures

Office Administration

Typing

Computer Skills (Word, Excel, E-mail,Powerpoint, Outlook etc.)

WORK EXPERIENCE:

COMPANY

POSITION HELD

PERIOD

DUTIES

CONTACT PERSON

COMPANY

POSITION HELD

PERIOD

DUTIES

CONTACT PERSON

COMPANY

POSITION HELD

PERIOD

DUTIES

CONTACT PERSON

COMPANY

POSITION HELD

PERIOD

DUTIES

CONTACT PERSON

WORK EXPERIENCE cont:

COMPANY

POSITION HELD

PERIOD

DUTIES

CONTACT PERSON

COMPANY

POSITION HELD

PERIOD

DUTIES

CONTACT DETAILS

COMPANY

POSITION HELD

PERIOD

DUTIES

CONTACT PERSON

COMPANY

POSITION HELD

PERIOD

DUTIES

CONTACT PERSON

I ALSO COMPLETED A CONVEYANCING SECRETARY DIPLOMA THROUGH INTEC COLLEGE:

SUBJECTS PASSED:

PROPERTY LAW & CONVEYANCING

ICB ACCOUNTING

COMPUTYPING

MS POWERPOINT 97

MS WORD 97

MS EXCEL 97

COMMUNICATION

WINDOWS 98

Reading Country Club

Receptionist

03 December 2020 - 31 January 2021

(Contract basis)

Greeting customers

Answering and directing calls

Taking messages

Admin. Duties:

(Filing, updating database (Jonas system,

debt-collecting etc.)

Receiving e-mails and forwarding to relevant personnel

Caroline Jacobs

(011-***-****

DIE BLOU MEUL

Receptionist / Sales Assistant

14 JULY 2015 – FEBRUARY 2020

Cashing-up of daily income (Cashier duties)

Conducting daily banking activities

Credit-returns

Processing payments

Invoices

Assisting customers

Handling the switchboard

Dealing directly with suppliers

Stock-take duties

Daphne Katzke – (084-***-****)

Lorna’s Pet Salon

Receptionist

November 2014 - December 2014 (Temp.)

Booking in / out of animals

Assisting in grooming of animals

Cashier duties

Customer care. Handling quiries

Lorna (011-***-****

(Company has closed down August 2020)

Ekurhuleni Metropolitan Municipality

Operator / Receptionist (IT Department)

JANUARY 2006 – FEBRUARY 2014

Answering and transferring of incoming calls.

Screening calls and directing calls to relevant department/s.

Sending and receiving of E-Mails.

Typing of documents.

Assisting public with general queries.

Thabo Mazibuko – (011-***-****

Ekurhuleni Metropolitan Municipality

PA for Employment Equity HR Director

JANUARY 2002 – JANUARY 2006

Typing of Agenda, Minutes, Memos etc.

Keeping filing system up-to date.

Data Capturing.

Preparing presentations.

Organizing Special Events.

Daily Diary Management for Director.

General Office Keeping.

Keeping Reception-area neat and tidy.

General Admin. Duties.

(Faxing, Scanning, E-Mails (Outlook).

Welcoming of Clients.

Salaries

Ordering and handing-out of Stationary.

:Brenda Letlaka - (011-***-****

Ekurhuleni Metropolitan Municipality

Receptionist / Typist (Electricity Department)

JULY 1997 – JANUARY 2002

Answering and transferring of incoming calls.

Sending and receiving e-mails.

Typing of all Departmental documents,

(Agendas, Memos etc.)

Attending of Safety Meetings.

Being involved with Tender Process.

Handling Two-Way radio.

Assisting public with queries.

Ben du Plooy - (011-***-****

Union Hospital

Receptionist

JANUARY 1997 – JULY 1997

Dealing directly with public (patients)

Answering of switchboard

General Office Administration

(011-***-**** (HR Department)

Pick & Pay Superstore

Supervisor / Cashier

1993 – 1997 (Temporarily)

Assisting customers with purchases handling

cash, credit-cards and cheques.

Assisting customers with general complaints.

Daily cashing-up

Stock-taking and receiving of goods

Dina Pienaar - 082-***-****



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