Kristin Reid

**** **** ***** **** **** TX, ***** adknzn@r.postjobfree.com 419-***-****

Professional Profile

● Gifted communicator who enjoys developing strong professional relationships and taking the initiative to create and implement innovative approaches to recruitment, employee relations, and personnel management within a human resources capacity.

● Dedicated, creative and thorough public servant with proven adaptability to differing cultural and business environments.

● Highly motivated mentor and expert who utilizes exceptional leadership skills and positive attitude to build strong connections

Education

Owens Community College

Associates in Business Administration, Perrysburg OH

Toledo Beauty Academy

Cosmetology Nail Technician, Toledo, OH

E.L. Bowsher High School

High School Diploma, Toledo 2008

Professional Experience

Health Information Specialist

2nd MD, Houston, TX, May 2019 - Current

● Assisted in reviewing medical records for completeness and accuracy

● Organizing and maintaining confidential data for clinical databases and registries using electronic recording data for storage and analysis.

● Streamlining and coordination of classification software, processing systems, and clinical codes for reimbursement, consultation, and reporting.

Admissions Coordinator

The Center for Pursuit, Houston, TX, April 2016 - May 2019

● Assisting stakeholders during the enrollment and screening process, while properly educating them on services provided prior to the member choosing their enrollment options

● Participated in various fairs around the community to educate and counsel potential stakeholders on services provided.

● Assisting the Social Service Department to ensure proper documentation has been submitted prior to the admission process

● Develops rapports with patients, families, doctors, and staff. Insurance verification and medical record upkeep

HR Assistant

The Center for Pursuit, Houston, TX, December 2016-May 2019

●Support all internal and external HR related inquires and request.

●Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.

●Schedule meetings, interviews, HR events and maintain agendas.

●Process payroll and resolve any payroll errors.

●Serve as a point of contact with benefits vendors and administrators.

●Provides secretarial support by answering calls, entering, formatting, and printing information.

Accounts Program Specialist

The Center for Pursuit, Houston, TX, 2017-2019

● Accommodate the billing department with non-routine and routine administrative duties.

● Prepares work to be processed by gathering, sorting, and recording data information and documents while analyzing and auditing documents

● Resolving any processing problems

● Maintains quality service by monitoring standards, advising supervisor of potential problems.

● Responsible for collections of all Day Rehabilitation Program care providers. Create new contracts for private paying consumers as well as providers

Office Manager-Administrative Assistant

Godsey Martin Law Firm, Houston, Texas, June 2015 – April 2016

● Operated the front office while being a point of contact for a range of staff and external stakeholders.

● Managed and coordinated workflow between providers, contract managers, and internal departments while professionally communicating with insurance groups.

● Effectively and efficiently obtained information needed from providers via mail, phone and email.

● Monitored and managed proper control process, procedures, and systems to ensure documents and information are readily available to team personnel.

● Request medical records.

● Operated the switchboard, coordinate mail flow and incoming faxes.

● Oversaw routine clerical and administrative duties including but not limited to:

Reserve conference rooms for meetings, dispersals of checks, depositions and mediation.

Answering and directing phone calls to relevant staff.

Scheduling meetings and appointments.

Taking notes and minutes in meetings.

Ordering and taking stock of office supplies.

Additional Experiences

Administrative Assistant

Academy for Dental Assisting, Houston, TX, June 2013 – September 2015

● Provide general administrative and clerical support including mailing, scanning, faxing, record-keeping, forms control and budgeting

● Schedule and coordinate weekly and monthly meetings, appointments and travel arrangements.

● Provide tours for inquiring students

● Provide HR assistance

● Review incoming applications of future students for completion and missing information and supportive documentation

● Collects tuition, complete banking deposits and payroll

Special Skills

Languages: English

Computers: Proficient in Word, Excel, Access, SAS, SPSS, and STATA, ICD-9 ; Internet

Remote Communication Tools: Zoom, Skype, Dropbox, Google Suite

Written and verbal communication, the ability to work independently and within a team, time and task management, organization, attention to detail, comfort with medical terminology.

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