Assistant Customer
Resume:
Karina Castellanos
** **** ****, *********, *** York 11756
**********@*****.***
Professional Summary
A dynamic and highly motivated individual with many talents to impact organizations. A desire to teach others and always passing on knowledge.
Active Secret Clearance Leadership Management
Bilingual (English/Spanish) Microsoft Office Administrative
Interpersonal Communication Organizational skills Problem Solver
Experience
Mentoring and Training
Analyzed Consolidated Memorandum Receipt Account making sure discrepancies were maintained to minimum so that time spent was maximized.
Trained Superiors and Subordinates how to correctly use programs such as Oracle to expand their capabilities in their daily duties
Communication/Organization
Complied data for daily, weekly, and monthly tracking of equipment. Created documents and presented it among the company so that the director could understand what exactly is going on with the organization.
Supervised records management by organizing them and verified they were accounted for.
Overseen and supervised accountability and maintenance of $16.4 Million in communications equipment.
Customer-Facing Experience
Fostered customer loyalty by providing friendly and efficient service to hundreds of customers each week.
Minimized customer issues through a combined approach utilizing thorough understanding of subject and providing training across all levels to customers.
Successfully processed 60 employee through interviews, and on boarding process for a company that is only 170 employees in a matter of two months
Employment History
Cunex inc August 2020-Present
oHuman Resources Assistant(Pages, Numbers, Excel, Oracle, ADP)
United States Marine Corps 2015 – July 2019
Microsoft Word, Excel, PowerPoint, Oracle
Bare Essentials Feb 2014 – May 2015
Education
United States Marine Corps 17 equivalent college credit hours towards Interdisciplinary Studies, Camp Lejeune North Carolina
Carle Place High School
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