Stephanie Engelhard
917-***-**** *********.*********@*****.***
EXPERIENCE
Nike, Inc. January 2019 – December 2020
Senior Administrative Assistant to Senior Directors
(Contract)
● Coordinated international and domestic travel arrangements; book flights, hotels accommodations, ground transportation, and dining reservations; prepare detailed itineraries with visas and passports
● Acted as the primary liaison between VP, Senior Directors, and high-profile clients, executives, and contracts upholding strict confidentiality and discretion; prioritized and responded to incoming correspondence on their behalf
● Managed calendars; scheduled internal and offsite meetings, appointments, and conference calls
● Planned and executed conferences and special events; identified and reserved venues, arranged catering and audio/visual equipment, prepared marketing and event materials, coordinated transportation, and provided onsite support
● Prepared and distributed team-based communications to foster collaboration and promote diversity and inclusion
● Developed and implemented office management procedures; update documents, expense reports, and spreadsheets
● Provided personal support including coordination of business and personal calendars and personal appointments
● Planned, designed, and executed PowerPoint (Keynote/Google Slides) presentations to the broader organization
● Prepared internal and external communications, Power Point presentations, letters, memos and reports.
● Scheduled and attended weekly staff meetings, took precise notes, and distributed minutes of meetings promptly.
● Kept up-to-date and proficient with software.
● Prepared monthly and quarterly creative services activity reports.
● Oversaw the maintenance of client and prospect files for conferences, etc. Virtual Consulting, LLC Rockville, MD February 2013 – October 2019 Founder/Executive Director
● Directly reported to CEO’s of multiple companies for administrative and operational tasks, developed, and maintained relationships with clients, consistently responding to inquiries, complaints, emails, and phone calls; developed business proposals and made presentations to management
● Created business plans, mission statements, and visions and consistently met short and long-term targets
● Trained, coached, and supervised new staff members; helped management identify and resolve workflow issues
● Identified advertising, product, and cultural trends and recommended new or updated business models
● Demonstrated thought leadership through articles, webinars, blogging, and other social media platforms
● Organizes and maintains creative design layouts, proofs, comprehensive layouts and computer graphics. A. Morton Thomas and Associates Rockville, MD May 2008 – February 2013 Executive Assistant /Administrative Manager
● Provided comprehensive administrative support to the President/Chief Executive Officer and served as a gatekeeper; screened, prioritized, and responded to incoming correspondence, maintaining the confidentiality
● Answered, screened, and directed a high volume of phone calls; checked mobile and landline voicemails
● Managed heavy calendars; scheduled internal and offsite meetings, appointments, and conference calls across time zones, adjusting for last-minute changes and ensuring appointments were confirmed and met
● Coordinated international and domestic travel arrangements
● Prepared proposals, fee spreadsheets, and correspondence for the CEO, Principals, and Associates
● Managed administrative staff company-wide; approved weekly timesheets and coordinated scheduling among staff; oversaw hiring, annual reviews, department meetings, and staff dismissals
● Maintained office supply inventories, set up new employee offices, and coordinated mass mailings
● Worked with local politicians and staff to coordinate local events and government projects Frederick Medical Center Frederick, MD December 2005 – May 2008 Program Director / Executive Assistant to CEO
● Identified, implemented, and managed systems and processes to reduce operating costs, increase revenue, and improve speed and efficiency
● Worked directly with the Board of Directors to oversee and facilitate construction projects including but not limited to new construction and repairs. Negotiated and choose bids for projects, as well as associated administrative duties and budget tracking
● Worked directly with the legal team to ensure that all laws and regulations were up to date and being followed
● In charge of all marketing and advertising for the company
● Project manager for Interdisciplinary Medical Program within the medical center
● Oversight of all business operations and ensured successful patient care and staffing needs
● Contributed to the monthly and quarterly revenue recognition process by assuring all impressions were correctly reported and recorded to the finance team
● Established, directed, and maintained policies and procedures for the company that are aligned with, and representative of the overall company goal
● Coordinated office activities and schedules; developed and recommended office procedures and systems; ensured smooth office operations
● Responsible for heavy calendar management, requiring interaction with both internal and external executives to coordinate a variety of complex executive meetings
● In charge of troubleshooting customer problems and utilizing experience to develop solutions and managed and grew relationships with customers
● Contributed to the overall strategic direction and business functions by gathering requirements for strategic technology initiatives and projects based on needs and objectives of the company
● Keeps up-to-date and proficient with software
VOLUNTEER EXPERIENCE
The Bootsie Men, Women, and Children Foundation, Inc. Montgomery County, MD May 2008 – Present Founder
● Ensure ongoing local program excellence, rigorous evaluation, and consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources
● Engage and energize volunteers, board members, event committees, and donors
● Manage and supervise all operations and financial activities of the organization EDUCATION
Colorado State University
BA Candidate, Digital Marketing
SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Concur, GSuite, Adobe Suite, ProTrak