Medical Assistant Care
Resume:
Mary H. Anderson
Petaluma CA *4954
**************@*****.***
PROFESSIONAL OBJECTIVE
Position where experience and training may be most effectively applied. Seeking employment affording opportunities for continuing professional challenge and personal growth.
OVERVIEW
●Results oriented professional with expertise in office administration, scheduling, direct patient care, staff supervision and training, EMR, bookkeeping, regulatory compliance (including HIPAA), health care insurance systems, medical coding and customer/patient service.
●Excellent communication skills. Knowledge of medical terminology.
●Computer literate, with proficiency in Word, Excel, PowerPoint, Outlook, Access and several health care-related proprietary programs.
●Readily establish positive, professional rapport among senior management, co-workers, patients and their family members.
●Demonstrated multi-tasking ability and organizational skills. Highly self-motivated.
EDUCATION - CERTIFICATIONS
Kaplan College, Sacramento: Vocational Nursing
EXPERIENCE SUMMARY
●Room patients, collect medical histories and input to charts using EMR.
●Schedule all appointments, and procedures for Surgical and Medical staff.
●Restructured/streamlined record keeping systems to maximize workflow efficiency.
●Answer multi-line telephones; respond to inquiries regarding appointments, HIPAA regulations, etc. Referred callers to appropriate offices and individuals.
●Conducted daily medication inventories. Coordinated with pharmacies to order and expedite prescriptions.
●Provide direct patient care; maintain charts. Administer medications.
●Collaborate with physicians and other medical support staff to provide optimum care.
●As facility/patient liaison, provide extensive service and follow-through. Assess, investigate and resolve patient/customer issues, problems and complaints.
●Hired, trained and supervised staff of nine. Reviewed work for accuracy and completeness. Counseled on areas requiring improvement.
CHRONOLOGY
●OHCC. Licensed Hospice In Home Care, Klamath Falls, OR 2016-Present
●American Red Cross. Perioperative Autologous Cell Salvage Specialist 2014-2017
●Klamath Orthopedic Clinic. Medical Assistant, Klamath Falls, OR 2013- 2014
●University of California Davis Health System. MOSC II, Sacramento. 2012
●CNA/Medical Technician. Paradise Home Care, Sacramento. 2008 - 2011
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