Mary H. Anderson

*** **** ***** **

Petaluma CA *4954

***-***-********

adknvq@r.postjobfree.com

PROFESSIONAL OBJECTIVE

Position where experience and training may be most effectively applied. Seeking employment affording opportunities for continuing professional challenge and personal growth.

OVERVIEW

●Results oriented professional with expertise in office administration, scheduling, direct patient care, staff supervision and training, EMR, bookkeeping, regulatory compliance (including HIPAA), health care insurance systems, medical coding and customer/patient service.

●Excellent communication skills. Knowledge of medical terminology.

●Computer literate, with proficiency in Word, Excel, PowerPoint, Outlook, Access and several health care-related proprietary programs.

●Readily establish positive, professional rapport among senior management, co-workers, patients and their family members.

●Demonstrated multi-tasking ability and organizational skills. Highly self-motivated.

EDUCATION - CERTIFICATIONS

Kaplan College, Sacramento: Vocational Nursing

EXPERIENCE SUMMARY

●Room patients, collect medical histories and input to charts using EMR.

●Schedule all appointments, and procedures for Surgical and Medical staff.

●Restructured/streamlined record keeping systems to maximize workflow efficiency.

●Answer multi-line telephones; respond to inquiries regarding appointments, HIPAA regulations, etc. Referred callers to appropriate offices and individuals.

●Conducted daily medication inventories. Coordinated with pharmacies to order and expedite prescriptions.

●Provide direct patient care; maintain charts. Administer medications.

●Collaborate with physicians and other medical support staff to provide optimum care.

●As facility/patient liaison, provide extensive service and follow-through. Assess, investigate and resolve patient/customer issues, problems and complaints.

●Hired, trained and supervised staff of nine. Reviewed work for accuracy and completeness. Counseled on areas requiring improvement.

CHRONOLOGY

●OHCC. Licensed Hospice In Home Care, Klamath Falls, OR 2016-Present

●American Red Cross. Perioperative Autologous Cell Salvage Specialist 2014-2017

●Klamath Orthopedic Clinic. Medical Assistant, Klamath Falls, OR 2013- 2014

●University of California Davis Health System. MOSC II, Sacramento. 2012

●CNA/Medical Technician. Paradise Home Care, Sacramento. 2008 - 2011

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