General Manager
Resume:
Carrie Halsey
Canton, Mi *****
****************@*****.***
Objective:
Looking forward to work in an organization that provides ample opportunities to utilize my experience and knowledge within the industry and contribute in the achievement of organizational goals.
Professional Experience:
Broder & Sachse Real Estate- General Manager March 2020-Current
Responsible for managing daily operations at The Albert, The Scott and The Hamilton
Responsible for assisting the executive team with financial and capital management
Created budgets as well as hold Service Manager accountable for reaching budgeted goal
Responsible for hiring and training new team members and ensuring each person is in the right position.
Managing bad debt and variances.
Overseeing renewal increases throughout COVID market while maintain budgeted occupancy.
Hayman- Property Manager September 2019-March 2020
Responsible for hiring and training new team members.
Reporting monthly variance reports to the Regional Manager.
Bidding out and reporting on all capital work/projects.
Creating new budget for 2020 as the site was purchased in 2018 and did not have financials to go off on the original budget.
Monitored delinquency and assisted in predicting rental rates that were competitive for the market.
Working one on one with ownership to come up with a plan to maximize NOI and ensure 2020 budget it met.
RESSCO-Regional Manager March 2018-Septemeber 2019
Assist the Executive Team on daily basis with financial and capital management, and supporter strategic initiatives to drive revenue and reduce expenses.
Assist in preparing the annual operating budget and reviewing with the leaders upon roll out
Prepare the monthly variance reports and assisted with monthly budget reforecast reports for the properties, and manager all operating expenses within or below budgeted levels.
Assist in biding on all capital projects as well as ensured the projects were completed to company standards and to the scope identified in the contracts.
Ensure the site visits are done weekly in an effort to be able to identify and problem solve any issues that potentially stand in the way of meeting our objectives as a team.
Work closely with the executive team to overcome objections on the site level as well as assist with personnel development.
Concord Management- District Manager May 2017-January 2018
Supervise a portfolio of approximately 1000 multi-family market rate and tax credit communities.
Raised rates from 2015-2017 an average of 17% for new leases and 11% for renewals.
Successfully converted 4 tax credit communities through the QC process to market rate.
Maintained bad debt under 1%
Developed and cross trained team members to be able to float throughout my portfolio and assist as needed.
Implemented new procedures to increase customer satisfaction.
Handled all capital work and executed contract negotiations, reviewed job estimates, and oversaw all phases of structure.
Reviewed and reported monthly profit and loss directly to VP of Operations.
Oversaw up to 40 staff, including Community Directors.
Concord Management- June 2015-May 2017
Liberty Grand/Woodchase Apartments
Senior Community Director
Created and implemented an effective management plan for both sites that resulted in maximizing NOI.
Marketed property through analysis of competition and develop creative marketing plans for the staff to utilize.
Set leasing/sales/maintenance goals
Oversaw any work performed by outside vendors.
Prepared weekly occupancy reports, and monthly variance reports for ownership
Concord Management- Canton Club East January 2015-June 2015
Community Director
Responsible for contracting all capital work while remaining on budget.
Creating a budget for following year
Assisted in a $70,000 renovation of landscaping and clubhouse.
Earned recognition for maintaining property at high capacity with low turnover and delinquency.
Handled all 7 day notices and legal issues.
AMP Residential- 43 North Apartments Sept. 2014 –January 2015
Property Manager- Grand Haven, Mi
Responsible for establishing rental rates by surveying the local market; and looking at history for the past few years.
Create a yearly budget.
Handling renewals and keeping turn over down while getting increases from current residents.
Accomplishing financial objectives by collecting rents; paying bills; forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective action for anything that is straying from budget.
Maintaining property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units to make sure they are up to par; creating capital wish list projects within approved budget; contracting with landscaping and snow removal services
Maintaining building systems by contracting for maintenance services; supervising repairs.
Enforcing occupancy policies, procedure and other community policies.
Preparing reports by collecting, analyzing, and summarizing data and trends.
Managing staff to ensure property is performing correctly and to policy.
Village Green LLC-43 North Apartments Feb 2013-Sept 2014
Property Manager- Grand Haven, Mi
See above
Village Green LLC- Village Green Townhomes August 2010-Feb. 2013
Sales Consultant/Sales Manager- Oak Park, Mi
Create weekly marketing and outreach plan to ensure property maintains expected occupancy.
Check daily to ensure that all vacant units are market ready and up to par.
Greeting all residents, future residents in a professional and respectful manner
Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties
Facilitating all aspects in the apartment leasing process
Enhancing the quality of life for residents by helping to organize and promote community events/parties
Keep up to date and make sure to adhere to fair housing laws.
REFERENCES
Shannon Tekelenburg
Relationship: Friend/Worked with through Valet Trash
Company: The Kales Building
Angela Roden
Relationship: Co-Worker
Company: Broder and Sachse
Brittany Vandercook
Relationship: Compliance Specialist/Former Coworker
Company: RESSCO
Contact this candidate