Robert Walling, CBIP, LSSGB, CSM
BUSINESS INTELLIGENCE LEADER
MAILTO: **************@*****.***
603-***-**** • Greenfield, NH
www.linkedin.com/in/robertgwalling
More than 15 Years of Success in Directing IT Teams Spearheading Business Intelligence and Analytics Programs for High-Growth Companies Across Multiple Industries.
Highly skilled senior technology manager well-versed in program management and project delivery including technical team leadership, data governance, analytics and database project delivery, vendor management, and key performance indicators (KPIs).
Summary
Performance-driven analytics professional with extensive experience in data analysis, enterprise architecture, and IT strategy in the manufacturing, defense, financial services, consumer packaged goods, ecommerce, and pharma sectors. Proven track record of IT roadmapping and competitive analysis.
Solid history of strategic planning, time management, data modeling, and executive decision making. Results-oriented business intelligence specialist and Certified Scrum Master with an MBA in Information Systems management and the Lean Six Sigma Green Belt (LSSGB) credential.
Areas of Expertise
Business Analysis
Data Science & Mining
Data Warehousing
Statistical Modeling
Budget Administration
Agile (Scrum) Methodologies
Software Project Management
Data Visualization & Analytics
Client Services Management
Continuous Improvement
Team Training & Development
Enterprise Resource Planning
Stakeholder Management
Information Security
Lean Six Sigma Methodology
Software Development Life Cycle
Career Highlights
Drove engagement to build reporting on lease holding for a finance group at an urgent care client for Rotorybox LLC. Enforced best practices and governance for the data team, including training in automating documentation/project management process.
Serve as an Adjunct Professor for Nashua Community College teaching 2 courses in Data Mining and Data Visualization per curriculum based on training programs implemented within job roles at other organizations.
Led reporting and analysis to understand ecommerce buyers, lifetime value of customers, and to increase buyer engagement. Generated data warehousing roadmap, transitioning from an on-premise SQL server to Snowflake in compliance with GMP.
Modernized data and reporting stacks by upgrading the SQL Server and Business Objects platforms for Crane & Co. Slashed BI budget by 25%, increasing services and response times.
Professional Experience
ROTORYBOX LLC, Greenfield, NH Oct 2019 to Present
Managing Director
Recruit and direct contracting teams to steer the technical delivery of data and analytical capabilities for mid-sized to large-scale companies within the healthcare, packaged foods, and manufacturing industries. Guide clients in deploying data analytics and business intelligence programs in alignment with data governance and best practices.
Clientele Portfolio (Convenient MD, BAE, 8th Ave, and Keurig):
Streamline data and process solutions with tools like Snowflake, Wherescape, SSIS, SSAS, SQL Server, Visual Studios, PowerBi, Tableau, and SharePoint.
Coach new developers concentrating on architecture, documentation, project coordination, and customer retention.
Implemented scrum ceremonies and business metrics encompassing sprint planning, stand ups, and burndown/velocity charting.
Managed the automation and standardization of KPI reporting and dashboards such as Tableau. Offered analytical support to aid tactical and strategic decision-making.
Collaborate with Finance and IT units within big and medium-sized companies to use Adaptive Insights in creating business models, budgets, business strategy, and forecasting.
NASHUA COMMUNITY COLLEGE, Nashua, NH Mar 2020 to Present
Adjunct Professor Data Visualization
Instruct students in all aspects of data mining and data visualization per the data science program curriculum with a focus in R Studio, PowerBI, Jupyter Notebook, and Tableau.
MONOTYPE, Woburn, MA Jul 2018 to Oct 2019
Ecommerce Product Analysis Manager
Built reporting forecasting and analysis applied by senior management in the decision-making process at a prominent leader in design and technology solutions. Employed Google Analytics, Heap, and additional Ecommerce tools to drive company growth.
Key Contributions:
Expedited data mining and examined variances and trends in sales, revenue, expenditures, daily business operations, and other pertinent matters with SQL, R, PowerBI, SQL Server. Administer roadmap for cloud-based analytics platform.
Determined critical data points and trends demonstrating the correlation operational, financial and performance targets. Interacted with IT staff to streamline a resilient next-generation analytics tech platform enabling rapid, high-level, and predictive insight generation.
LONZA, Portsmouth, NH Jul 2017 to Jul 2018
Senior Analytics Architect
Oversaw a direct-reporting staff of architects, business analysts, and developers at a Biotechnology company and global leader in life sciences. Designed and developed intricate data analytic solutions within the company’s growing data settings.
Key Contributions:
Launched new analytics platform utilizing Looker and Tableau. Executed internal data and metrics into profitable data services accessible to clientele.
Analyzed state-of-the-art technology and platforms in compliance with the corporation’s security protocol. Restructured best practices to solidify security and avert risks within BI and Data Transfer operations.
Served as a data analytics subject matter expert facilitating the decision-making process while building the Global Business Analysis program. Created roadmap for conversion to cloud-based data service (Azure/SnowFlake).
CRANE & CO, Nashua, NH Jan 2015 to Jul 2017
Business Intelligence Manager
Partnered with finance, Sales, and Operations managers at a global provider in banknote security. Determine and outlined KPIs to offer analytical insights and Standardized reporting methods utilized in data driven strategic planning. Supervised teams and solution partners cross-functionally to deliver all projects on schedule and within budget allocations.
Key Contributions:
Deployed a roadmap to standardize operating companies on well-established such as Salesforce.com, Business Objects, SharePoint, and Adaptive Planning.
Safeguarded all new development and tools in compliance with security regulations and revamped data security operations.
Steered projects using Agile and Waterfall concepts like ERP (JDE) upgrade, BI (Business Objects & SQL Server) modifications and development, and SAAS implementations (Salesforce, Adaptive Insights, SharePoint).
Overhauled vendor and affiliate resources for BI and data platforms to boost resource availability at low costs.
ALTRIA, Richmond, VA Feb 2013 to Jan 2015
Business Intelligence Technical Project Lead
Guided development staff members at a major consumer goods company. Anchored data warehouse projects focused on consolidating ERPs from acquired companies. Engaged with the field sales and marketing teams to enhance market insight, analysis, and reporting.
Key Contributions:
Built reports, dashboards (Tableau and Business Objects), database structures (Teradata & SQL Server), MDM solutions ETL (Wherescape), and jobs for the data warehouse. Inspected project designs and database code to drive quality assurance.
CAPITAL ONE, Richmond, VA Aug 2011 to Feb 2013
Principal BI Steward
Participated in major development projects consisting of over 3K end users for a U.S. bank holding corporation specializing in credit cards, auto loans, banking, and savings accounts. Performed as a subject matter expert data architecture, data decisions, and the auditing process maintaining data integrity. Effectively communicated all requirements to managerial and development teams.
Key Contributions:
Designed and coded Teradata structures and Business Objects reports utilized staff and managers. Interacted with business power users to design and develop Business Objects universes and reports.
Audited ETL jobs to settle concerns and boost functionality. Examined database statistics to suggest and execute continuous improvement measures.
ADDITIONAL CAREER EXPERIENCE (Click to LinkedIn Profile for Expanded Job Descriptions)
Senior Corporate Development Analyst (Aug 2007 to Jul 2011) Pegasystems, Cambridge, MA
Finance Partner (Sep 2005 to Aug 2007) Coventry Workers Comp Svs. (formerly Concentra Integrated Services), Burlington, MA
Valuation Analyst (Oct 2003 to Sep 2005) Deutsche Asset Management, Boston, MA
Technical Proficiencies
Reporting/Analytics:
Looker, Power Bi, Business Objects, Tableau, Google Studios, Google Analytics, Excel
Database:
SQL Server, Teradata, MySQL, Snowflake, Azure, Google Big Query
Software & Tools:
Erwin, Wherescape, Adeptia, Clarizen, SalesForce.com, SharePoint, ETL, Microsoft Office (Word, PowerPoint, Outlook), Adobe Reader
Programming:
SSIS, SSAS, SQL, R, Python
Education & Credentials
Master of Business Administration in Information Systems
Bentley College (McCallum Graduate School of Business), Waltham, MA
Bachelor of Arts in Medieval Studies
Fordham University, The Bronx, NY
Certifications:
Lean Six Sigma Green Belt (LSSGB), ASQ, (Jun 2015)
Certified Scrum Master (CSM), Scrum Alliance (May 2011)
Certified Business Intelligence Professional (CBIP), TDWI, (Dec 2011) #111700