Erin D. Lynn
EDUCATION: TEACHING ENGLISH AS A FOREIGN LANGUAGE (TEFL) ACADEMY
(168-hour) Level 5 Certificate in Teaching English as a Foreign Language
(30-hour) Teaching Business English
(30-hour) Teaching Online & 1:1
(30-hour) Teaching Young Learners
EDUCATION: ARKANSAS STATE UNIVERSITY, JONESBORO, ARKANSAS
Doctor of Education in Educational Leadership (All but dissertation)
Education Specialist in Community College Administration
Master of Arts in Sociology
Bachelor of Arts in Sociology
-Honors: Cum Laude
EXPERIENCE: LIM COLLEGE, NEW YORK, NEW YORK
Feb, 2019 – Jun, 2020 Director of Retention and Student Success
Created a multi-tiered action plan to address declining retention rates
Increased re-enrollment by 2% from the previous year through pandemic unpredictability
Networked with faculty and staff to promote student outreach and early intervention
Formed an advisory board to mitigate deficiencies hindering student success
Collaborated with the executive team and Board of Directors to execute proposed campus initiatives
Managed the Office of Academic Advising, 3 staff members, and 11 peer leaders and student workers
Maintained an advising caseload of 250 students
Directed and coordinated the logistics of the First Year Experience program and 2 courses
Sep, 2019 – May, 2020 Adjunct Professor for First Year Experience
Instructed students in a preparatory course for collegiate success
Revised the curriculum to include lessons on APA citation, financial literacy, building grounded confidence, and diversity and inclusion
EXPERIENCE: ARKANSAS STATE UNIVERSITY, JONESBORO, ARKANSAS
Aug, 2017 – Jan, 2019 Coordinator of Student Outreach
Networked with 15 staff at the primary campus, 2 satellite campuses, an online division, and an international campus in Querétaro, Mexico, to promote student outreach and early intervention
Created a multi-tiered correspondence plan and timeline for release for proactive outreach
Employed Starfish and Maxient to monitor student progress and collect referrals of at-risk students
Created and maintained a list of on- and off-campus resources for students in need of assistance
Aug, 2010 – Jul, 2017 Adjunct Professor
Instructed students in professional development coursework
Assessed, revised, and repurposed core coursework for 2 courses
Assisted with website design and solicited donations for advising campaigns
Created and chaired a student organization to promote community
Mentored students on academic probation to improve academic standing and engagement
Co-instructed students in the First Year Experience program to promote college readiness
Jul, 2009 – Aug, 2017 Academic Advisor
Advised undeclared students on course selection and discussed program options and associated careers
Recruited and advised 500-600 students for General and Interdisciplinary Studies programs
Audited student progress and prepared documentation to confirm graduation eligibility
Monitored student progress and mentored students at-risk of academic failure
Connected state community colleges with Arkansas State University to recruit students for the online General Studies degree to promote continuing education
TECHNOLOGICAL SKILLS (MAC or PC)
Microsoft Office 365: Excel, Outlook, PowerPoint, Publisher, Word
Google Applications: Drive, Docs, Sheets, Forms, Teams
Adobe Acrobat
Airtable; Basecamp
Skype, Zoom, Google Meet
CERTIFICATIONS
Aug, 2020 Coursera
Excel Skills for Business: Essentials
Aug, 2020 Johns Hopkins University
COVID-19 Contact Tracing
2019 – Present LinkedIn Learning
Being an Effective Team Member
Business Etiquette: Phone, Email, and Text
Communication with Teams
Creating a Positive and Healthy Work Environment
Diversity and Inclusion in a Global Enterprise
Diversity, Inclusion, and Belonging
Jun, 2019 New York City Commission on Human Rights
Confronting Sexual Harassment: Tools and strategies to create a harassment-free workplace
New Jersey, United States/Willing to Relocate ****.*********@*****.***
870-***-**** https://www.linkedin.com/in/erin-lynn-40ab6341/