RODENE NOCHANDRÉ

ROSENBERG

CONTACT

*** ***** ******, **********, ********

0022

Cell: 072-***-****

adknjh@r.postjobfree.com

PERSONAL DETAILS:

Date Of Birth 2 June 1988

ID 880**********

Gender Female

Race Coloured

Nationality South African

Driver’s License Code B

PROFILE

Energetic, diligent, reliable, self-motivated and customer service orientated administrator. Articulate and friendly with a professional demeanour. Strong communicator able to describe complex terms in easy to understand ways. Listen to the needs of the clients. Time management helps me keep on track of my schedule. Team player able to collaborate with others but also able to finish projects alone as needed. Get along well with others, which allow me to work with both internal and external contacts.

Knowledgeable about car financing. I am a versatile, enthusiastic and competent person who always strives to achieve a high standard in whatever I undertake. I am fully bilingual in English and Afrikaans. I have a valid driver’s licence and my own vehicle.

SKILLS:

Office Skills:

Telephone & Front Desk Reception

Verbal Communication

Listening

Professionalism

Customer Focus

Organising

Handles Pressure

Supply Management

Filing

Computer Skills:

Microsoft Office (Word, Excel,

PowerPoint)

Outlook

Internet

Typing

Moonstone

NCA Card

2019

In-House Training MFC

National Credit Act

Natis system

Application for Vehicle Financing

Negotiating Skills

Telephone Skills

Awareness Training

EXPERIENCE

Pay-out Officer (Administration)

Motor Finance Corporation (MFC Nedbank) December 2006 to 30 April 2015

· Checking of legal documents

· Checking of Natis documents (All info to be correct and to correspond with the system)

· Making sure FICA is in place

· Handling telephone calls

· Planning

· Customer Analysis

· Marketing knowledge

· Ensuring adherence to pay-out policy

· Reporting suspicious fraudulent transactions

· Ensuring all conditions and risk elements are 100% in place

· Effective communication to admin manager

· Ensuring performance agreement and personal development plan is in place

· Capturing of data

· Handling enquiries regarding pay-out

· Stand in for supervisor

· Managing the other staff

Code of Banking Practice

Money Laundering

Corporate Governance

Sustainability

Nedbank Employment Equity

Occupational Health and Safety

FAIS

North West University

Business Management (Certificate)

Intro Marketing (Certificate)

Financial Risk Management (Certificate)

HR Management (Certificate)

Advance Marketing (Certificate

2013 to 2016

Clapham High School

Grade 12 (Matric)

2006

REFERENCES:

Motor Finance Corporation (MFC

Nedbank) 1/12/2006 – 30/04/2015

Mr J Lavita

Quality Assurer

Tel: 012-*******

Cell: 079*******

Mr E Patrick

Credit Manager

Tel: 012-*******

Cell: 083*******

Mr J Nel

Hub Manager

Tel: 012-*******

Contract Officer

Motor Financing Corporation (MFC Nedbank) December 2006 to April 2015

· Balancing of tax invoices

· Creating of contracts

· Preparing documents for clients

· Handling telephone calls from dealers and clients

· Leasing directly with the clients

· Satisfying the client’s needs

· Generated accounts payable reports, so timely payments can be made to dealerships

· Checked invoices for discrepancies

· Reviewed invoices for accurateness

· Researched and gathered necessary information for completion of invoices

· Assisted with month end closeout

Data Capturer

Motor Financing Corporation (MFC Nedbank) December 2006 to April 2015

· Handling of telephone enquiries

· Planning

· Customer Analysis

· Marketing knowledge

· Ensuring targets are met

· Capturing of data

· Scrutinize new applications

· Handling of enquiries regarding applications on new deals

· Setting up of contracts

: My Motivation

I have positive affirmation and language for success

-Motivate myself by saying – Today I will win have faith, courage and enthusiasm

-I am a winner, I work for a winning organization, and because of my contribution and cooperation we will keep on winning

-I always see opportunity in every challenge offered to me and willing to go the EXTRA mile

-Instead of saying “problem,” call it “opportunity.”

-Instead of an action being a “failure,” see it as a “learning experience”

-I set goals for myself and do my utmost to achieve it I AM A CHILD OF GOD AND I AM BLESSED…

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