JANYKA G. ALBIS

Objectives

To work in a professional environment and obtain a position where all

my skills and efforts will be utilize, as well as to familiarize myself in different fields with inspiring performance in order to grow competitively for the achievement of company's objective. Contact Information

Blk 71 Lot 05 Bahay Pangarap

Subdivision, Dasmariñas City, Cavite

097*-***-****

adkngg@r.postjobfree.com

Personal Data

Date of Birth: May 09, 1996

Age: 24

Civil Status: Single

Citizenship: Filipino

Weight: 50kgs.

Height: 5’5

Education

Bachelor of Science in Tourism

and Management

Cavite State University – Main

Indang, Cavite

2012-2017

Achievements

TESDA National Certificate

II Holder of Commercial

Cooking

TESDA National Certificate

II Holder of Housekeeping

TESDA National Certificate

II Tourism Promotion

TESDA National Certificate

II Tour Guiding Services

Holder

Services Holder

Work Experience

Guest Service Associate June 2019 - December 2020

The Wings Transit Lounge

NAIA Terminal 3, Pasay City

Act as the first point of contact for guest/passenger information.

Analyze and quickly handle customer complaints with suitable problem solving skills.

Organizing, confirming, processing and conducting all guest check-ins/check-outs, room reservation, requests, charges and cancellations.

Uses proper telephone etiquette.

To accomplished shift report and perform night audit.

Knowledge in POS and merchant machine.

Front Office Associate August 2018 - November 2018 Extremeli Suites

Bradco Avenue, Paranaque City

Responsible in handling check in and out of guest

Handles inquiry and room reservation

Ensuring the room and billings are settled

Knowledge in SYMPHONY system.

Perform night audit and reports.

HR Clerk January 2018 – April 2018

Solaire Resort & Casino

1 Asean Ave, Parañaque City

Renders assistance to the team members and non-team members, and tickets all inquiries for future reference.

Issues IDs, nameplates, lockers, and dormitory

Check and receive the completed documents of the team members, and emails the recipient for proper tagging. Receptionist June 2014 – July 2016

Qubo Qabanà Resort & Hotel

Dasmariñas City, Cavite

Assisting guests and answering all inquiries.

Completing procedures when guests arrive and leave.

Allocating rooms and arranging guest’s room and access. Internship/OJT

DELTA AIR LINES

Mezzanine NAIA Terminal 3, Pasay City

In-Flight Services Department/Departure Area

August 2016 – September 2016

SOLAIRE RESORT & CASINO

1 Asean Ave. Entertainment City, Tambo Parañaque City HR Department – Team Member Concierge Services

October 2016 - December 2016

Seminars

Ecotourism Activity Seminar

Batis Aramin Hotel and Resort- Lucban,

Quezon January 30, 2014

Barista Seminar

Batis Aramin Hotel and Resort- Lucban,

Quezon January 30, 2014

Culinary Tourism: A Taste of Culinary Travel

SM Rolle Hall, Cavite State University- Indang Cavite February 05, 2013

Tourism Convention 2013

SM Rolle Hall, Cavite State University- Indang Cavite September 19, 2013

Skills

Computer Literate

Good in Communication &

Interpersonal Skills

Positive Attitude

Perform duty responsibly

Ability to prioritize and

handle multiple tasks

Contact this candidate