Manager Property
Resume:
ANNETTE DE LA TORRE
CONTACT
**************@*****.***
SOFT SKILLS
• Strategic thinking
• Decision-maker
• Problem-solver
• Excellent Communication
• Negotiation Skills
• Analytical skills
• Organizational skills
• Detail-oriented
• Resilience Under Pressure
• Strategic Planning
• Time Management
• Competitive Intelligence
• Business Development
• Integrity-Based Ethics
• Client Consultation
• Customer Service
• Tenant & Staff Relations
• Leadership & Collaboration
EXPERIENCE
• Responsible for the professional development of school administrative team and teacher leadership team
• Trained and managed teachers in classroom management and achieved significant improvements in their productivity.
• Supervised & manage over 10 employees and resolved conflict
• Developed school campus safety plans and coordinated with community leaders in implementing them
• Interpret annual school budget and prioritize school's fiscal needs based on the approved budget
• Good motivational and problem-solving skills established a 90 percent retention rate for staff members teachers and returning students SITE MANAGER
Bixby Oaks Children Center Present
SUMMARY
Highly organized and results-driven hard worker offering a solid academic foundation plus hands-on experience providing expertise in customer service, property management, accounting, financial management, office management, and management of all business operations. Genuine influencer who thrives on tough challenges and translates visions and strategies into actionable, value-added goals. Willing to accept responsibilities beyond the immediate job description at management's request. Accurately proform a broad range of functions in a fast-paced environment, regularly completing tasks ahead of schedule. Highly deligated Team-player known for constant steller performance against targeted roles. Currently seeking the opportunity to leverage my expertise into a Property Manager role. Bellflower, CA 90706
PROPERTY MANAGEMENT FINANCIAL MANAGEMENT OFFICE MANAGEMENT HARD SKILLS
• Administration skills
• System Analysis
• Technological Advancements
• Microsoft Office Suite
• Overseeing repairs
• Monitoring financial processes
• Budgets planning
• Maintaining transaction data
• Implemented new procedures to increase customer satisfaction and executed leasing meetings to keep customer service at the forefront.
• Prepared stipulated recommendations focused on existing capital investment opportunities with the objective of driving increased revenue
• Participated in all management meetings to ensure policy and procedures were up to date and quality assurance was being followed and updated regularly.
DISTRICT PROPERTY MANAGER
BEACH FRONT PROPERTY Lomita, CA 01/14/16 –11/30/17 EXPERIENCE (CONTINUE)
• Operated three daycare facilities between 1999 and 2016; maintained all business records and activities of the business.
• Recorded accurate reports, correspondence, evaluations, and progress reports; monitored children's well-being, direct care, and progress while ensuring a safe environment.
• Demonstrated a strong ability to multi-manage various tasks and responsibilities while maintaining strong relations with clientele.
• Enhanced property efficiencies by re-organizing areas to more effectively utilize space and account for property assets.
• Maintained contractual availability, while working closely with the customer to minimize lost production
• Oversaw successful commissioning completion ahead of schedule
• Promoted a safety-driven culture to mitigate risk and maximize employee well-being
• Acted as project lead and relationship manager, accountable for consulting with clients to understand business goals and objectives, processes, requirements, and change management.
SITE MANAGER
BIXBY OAKS CHILDREN CENTER Long Beach, CA 1999 – 2018
• Responsible for prospecting for new clients to generate new business and expand the organization’s customer base.
• Conducted detailed requirements analysis to tailor to program to suit a client’s individual needs; developed effective marketing strategies through social media, cold-calling, and phone solicitations.
• Grew business and drastically improved profitability by identifying new target markets, establishing and nurturing customer relations, and generating creating innovative strategies
• Consistently met and exceeded all sales and performance goals that lead to efficient operation
• Contributed ideas and offered constructive feedback at weekly sales and training meetings.
• Answered customer inquiries concerning full coverage and liability policies
INSURANCE AGENT
FARMERS INSURANCE Lakewood, CA 2007 – 2010
PROPERTY MANAGEMENT
CERTIFICATE Penn Foster Career
School, Scranton, PA
CHILD DEVELOPMENT CERTIFICATE
Long Beach City College—Long Beach,
CA
INSURANCE AGENT CERTIFICATE
Farmers, Lakewood, CA California
REAL ESTATE LICENSE #02070358
EDUCATION
• Oversee all office operations and responsible for finding tenants, handling building finances, leasing contracts, and maintaining the property.
• Familiarity and knowledge with HUD procedures and low-income housing for families of all financial brackets.
• Direct and coordinate financial activities; prepare operational reports for management analysis while maintaining monthly budgets, invoices, evictions, and various rental documents.
• Establish and maintain resident account information using Yardi Voyager; compute, adjust, and monitor rental payments.
• Oversee compliance with local, state, and federal laws pertaining to the industry, employment, and resident/tenant relations.
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