Front Office & Administrative work application

Curriculum Vitae

Amorette Oosthuizen

Amorette Oosthuizen

T –076-***-****

*******@*****.***

Personal Details

Date of Birth: 2nd

November 1984

Gender: Female

Id No: 841***-****-***

Nationality: Caucasian, South African

Marital Status: Not Married

Dependants: None

Education

High School

Hoërskool Hoogland, Brakpan

Highest Grade: Grade 12

Year Obtained: 2002

Subjects: Afrikaans 1st

Language – Higher Grade

English 2nd

Language – Higher Grade

Hotel and Catering

Business Economics

Typing

Geography

Matric Certificate available on request

Tertiary Education

The Make-up Issue

January 2006 – June 2006

Northcliff Johannesburg

Hair, make-up & special effects make-up course

Portfolio & Certificate available on request

Professional Work Experience

October 2014 – Current

MySleep (Pty) Ltd.

(Company facilitating Polysomnograms / sleep studies on patients and assisting with suitable treatment options for Sleep Apnea)

Port Elizabeth office manager

Data capture of all patient details, sleep histories and application forms

Updating patient cases on company operating system (MANSYS)

Switchboard operator

Scheduling agent for Port Elizabeth MySleep branch

Stock-take clerk

Initializing sleep study recording equipment

Downloading sleep study data after sleep studies have been done

Initializing Titration CPAP equipment

Downloading Titration data

Scheduling clinical technicians on daily basis to conduct sleep studies & Titrations

December 2012 – June 2014

Front Office Manager at Dr. A. A. Grimbeek, G.P, Port Alfred

Receptionist

Duties include:

Managing of patient calls & switchboard operator

Organising diary and scheduling patient appointments

Responding to e-mails including medical aid scheme queries

Liaising with medical aids for funds on behalf of patients

P.A. to Mrs. Grimbeek (Doctor Grimbeek’s wife & practice manager)

Promoted to Front Office Manager and Doctors’ Assistant. Duties include:

Debtors clerk

Training of new staff

Assisting Doctor with medical procedures (in-house training only)

Medicine & stock orders

Assisting patients and medical aid schemes with any queries Practice closed

September 2009 – December 2012

The Halyards Hotel

Banqueting & Conference Manageress:

Liaising with corporate, government & private clients regarding group functions, private functions, conferences, leisure activities, and team building exercises

Competitive quotations submitted timeously

Government tenders seen too, applied for and submitted

Manage and supervise all functions: Conferences, weddings, special events, held at the Halyards Hotel & Mansfield Game Reserve

Debtors clerk for Conference & Banqueting Department

Manager on duty at Halyards Hotel: Supervising all departments on Manager- on-duty shifts, responsible for shift cash-ups in restaurant, bar and reception, deal with guest queries, responsible for group check-ins and departures October 2008 – August 2009 – Travelled and worked in the United Kingdom Orega - Flexible Office Solutions.

Responsible for:

Front Office / Reception Duties

Switchboard operator

Welcoming of visitors

Venue & conference room organiser

Maintain and update show offices

Managing all client incoming and outgoing mail

Moved back to South Africa, Port Alfred

August 2007 – July 2008

Sunshine Joinery, Port Alfred, South Africa

Front Office / Admin

Front office manager & reception duties

Switchboard Operator

Stock Take & processing of orders

Assisting with Payroll

Opportunity to work in the U.K arose

October 2006 – June 2007

The Links Coastal Inn, Port Alfred, South Africa

Waitress & bar-staff

July 2006 – September 2006

The Station Backpackers, Port Alfred, South Africa Manageress / Reservations / Front Office

Reservations & Front Office Manager

Payroll manager

Managerial duties: stock-take, guest relations, handling of guest complaints, organising group leisure activities

Responsible for ‘Bazz Bus’ bookings and liaising between travellers and guests.

Company closed

January 2006 – June 2006

The Make-up Issue

Studied for 6 months (Make-up artistry & Special effects – course completed) February 2004 – December 2005

Halyards Hotel, Port Alfred, South Africa

Reception / Reservations / Front Desk

Reservations clerk

Switchboard operator

Guest relations and queries clerk

Reception duties: Guest check in & check out, daily cash-ups, meet and greet of clients / guests, supply information to tourists and guests, check in of conference groups, accommodation and leisure activity quotations. November 2002 – January 2004

Splashpool.co.za, Pretoria

Reception / Front Office duties

Switchboard Operator

Assisting with Payroll

Stock-take clerk

Showcasing Splashpool Products at the Pretoria Show Relocated to Port Alfred in February 2004

A little about me

I pride myself in being a very organised and tidy person; in my personal life as well as my work environment.

I am used to working long hours with set deadlines and communicating and working with groups of people ranging from 1 to 100 and more (Conference functions, wedding planning, specialized functions)

Due to my travels and working in the hospitality industry I have been blessed to work with a wide range of different people and cultures and see myself as a person that interacts and relates well with clients and guests. I refer to myself as a

‘hands-on-problem-solver’.

I will go out of my way to assist any work colleague, guest or client with their business queries or problems.

References :

MySleep (Pty) Ltd. – Mr. Frans Schutte – 079-***-**** (+27) Halyards Hotel – Mrs. Onika Ranft (General Manager) – 046-***-**** (+27) Dr. A.A.Grimbeek Practice – Mrs. Antoinette Trollip – 071-***-**** Splashpool.co.za – Mrs. Lynette Du Plessis – 082-***-**** (+27) Sunshine Joinery / The Window and Door Store – Mrs. Marie Dickie – 046-***-**** (+27)

Orega – Flexible Office Solutions – Ms. Barbara Wiercioch – 012*-***-**** (U.K) The Station Backpackers (closed down) – Port Alfred – Mr. Richard Speares – 072-***-**** (+27)

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