Ann Taylor

Account Executive

Mesa, AZ *****

adkn68@r.postjobfree.com

480-***-****

#readytowork

Authorized to work in the US for any employer

Work Experience

Appointment Setter/Sales

Hospitality Performance Network - Scottsdale, AZ

January 2006 to January 2009

* Responsible for contacting meeting planners at large corporations to explain the value of our services.

*Set appointments for the outside sales team to meet with them.

*Utilized CRM(Customer Relationship Management) to track and manage my conversations and results. Inside Sales Representative/Account Manager

HBOC-McKesson - Phoenix, AZ

February 1996 to October 1998

• Account Management responsibilities, including lead generation, prospecting, closing and maintaining ongoing customer satisfaction

• Launched sales of cutting edge healthcare system

• Client base included Healthcare Professionals, Physicians and Nurses

•Trained new sales reps

Inside Sales Representative

American Contact Lens - San Diego, CA

1995 to 1996

• Instrumental in development and launch of new Inside Sales Division

• Selected to be Corporate Representative at industry tradeshow

• Trained new sales reps

• Conducted sales presentations at team meetings

Chemistry Manufacturing Technician

Quidel Corp - San Diego, CA

1990 to 1994

• Responsible for manufacture of allergy diagnostic kits, ovulation predictors, OTC pregnancy tests; column chromatography, SDS pages, and electrophoresis

• Trained new technicians

• Procured lab supplies from outside vendors

Education

Bachelor's in Physiology

University of California, Berkeley - Berkeley, CA

1982 to 1986

Skills

• Prospecting (10+ years)

• B2B (10+ years)

• Business Development (10+ years)

• Cold Calling (10+ years)

• Customer Service (4 years)

• Account Management (10+ years)

• CRM (10+ years)

• Inside Sales, appointment setter (10+ years)

• Salesforce (10+ years)

• Receptionist (1 year)

• Data Entry (10+ years)

• Sales (10+ years)

• MS Office (Less than 1 year)

• Quickbooks

• Powerpoint

• Inventory Management

• Sales Experience (8 years)

• B2B Sales

• Inside Sales (10+ years)

• Microsoft Word (10+ years)

• Customer Relationship Management Software (8 years)

• Relationship Management

• Typing

• Telemarketing

• Computer Literacy

• Phone Etiquette

• Laboratory Experience

• Physiology Knowledge

• Chromatography

• Anatomy Knowledge

• Sales Management

• Presentation Skills (5 years)

• Marketing

• English

• Research

• Upselling

• Gas Chromatography

• Time management

• Outbound Sales (8 years)

• Outside Sales

• Data Entry (10+ years)

• Customer Relationship Management

• Hospitality

Certifications and Licenses

None

Present

None

Drivers License

Present

Additional Information

I have several years of successful appointment setting and inside sales experience.I love to sell over the phone! You will notice that there are gaps of time missing from my resume.That is due to the fact that my youngest daughter was very ill when she was born and has continued to battle chronic health issues ever since. She is finally at a point in her life where she can manage her own health, so I am ready to go back to work! I am currently looking for an inside sales or appointment setter position. I hope you will consider me for an interview.

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