Analyst Operator
Resume:
Libet Panrell
********@***.***
Detail-driven banking professional with more than 10 years experience processing highly confidential transactions and providing related administrative support. Research, and document / report generation experience. Excellent problem resolution skills
JPMORGAN CHASE & CO - 01/2002 - 03/2020
Business Analyst (2014 - 2020)
Support the Anti-Money Laundering Program (AMLP), directing searches, reviewing alerts at a high volume to determine if a true match to a suspect name will include: the results of periodic systematic accountholder screenings, real-time review of online transactions and the review of specific issues escalated from different business units
Transaction Processing Specialist (2012 -2014)
Analyze and process from OFAC-CSU Risk level alerted transactions remitted through the Federal Reserve, Clearing House or SWIFT against the Office of Foreign Assets Control (OFAC) or other sanction lists utilizing different web based applications such as Vesseltracker, Worldcheck, Customer Assist etc adhering to the OFAC, AML or Industry procedures and regulations.
Wire Transfer Investigator (2006 - 2012)
Communicate with customers via telephone and electronically to answer inquiries. Process wire transfer investigations via fed, swift, e-serve messages and also via telephone using various software packages for inquires such as Debit Authorization, Recall of Funds, Unable to Apply Credit and Debit, Amendments, Confirmation of Credits, etc. handling sensitive information requiring a high degree of discretion and absolute confidentiality for the following business segments Commercial Bank, Large Corporations, Broker Dealers, Retails and Internal. Also provide support to the OFAC Compliance Dept processing their investigations following their procedures and regulations. Process return of funds following payment schedule provided by the inquirer and following with a letter of notification or a telephone call to the customer depending on their agreement with the bank.
SR. OPERATOR COORDINATOR (2002 -2006)
Responsible for claim payments received via Internet using different programs simultaneously for their research. Analyzed payment schedules, claiming bank, value dates, negotiating bank, beneficiary, location etc. Also setting up amendments and debit authorities in the system following the customer's instructions. Communicated with customers via telephone and electronic processes.
CITIBANK
Administrative Assistance (06/1999 - 01/2002)
Supported Corporate Realty Services Management Team. Coordinated and scheduled department events, meetings, travel arrangements, kept Department Agenda, scheduled incoming/outgoing appointments. Prepared reports, agendas, presentations, and correspondence submitting documents for reviews and signatures, handled the processed vendor billing / billing reconciliation and expense reimbursements as assigned, coordinated with vendors and contractors any adjustments in their monthly bill when necessary. Handled the Clients Bids Processing, prepared material which include correspondence, tables and schedules, distribute them and follow up with vendors for submitting and opening of the bids. Worked effectively as a team member for a high functioning team.
EDUCATION
Accounting (2 years)- West Virginia University - Parkersburg, WV
English - Luton College - Luton, England
Business - Underwood College - Bournemouth, England
FLORIDA REAL ESTATE LICENSE - Tampa, FL
Contact this candidate